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Hotel details
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Ratings & reviews
TripAdvisor traveler rating
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Fun and Pleasant Stay
Great family friendly hotel. We went for a weekend trip to Legoland with our 5 year old. The back gate entrance to Legoland was a fantastic bonus. The pool was a blast and the food at the restaurant downstairs was good, too. Highly recommend for a quick family trip!
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Relaxing and smooth customer experience. Look no further
Almost pay more to book at Omni la costa. Glad I did not. Excellent location, beautiful area and entrance, very nice big lobby, super comfortable beds and bedding, very comfortable parking, gorgeous areas to sit and relax at night, amazing front desk customer service. Free coffee and water in rooms. Impressive resort feeling driving to the hotel. Attemptive manager of the property. Will repeat. Good job!
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Great hotel, but why hide the pizza!!??!! 😆
Fun pool, no the biggest but solid for a hotel this size. Slide, walk-in area, decent seating and close to the bar/restaurant. The only negative was we went for my son’s birthday, his requirements were a pool in Pizza. I called ahead to see what time they start making pizzas. They told me noon. We arrived. I asked what time they’re doing pizzas they told me noon. At noon I went to order pizza and they told me they’re not doing pizzas until 2 PM. At 12:45 PM I see people walking around with pizza. I went back to the bar and they told me. Oh yes we are Pizza‘s all day, just not the Woodfire oven. Three employees told me no pizzas until 2 PM. It’s a small thing, but when the birthday boy wants pizza, don’t hold out on the pizza!!! Highly recommend if you’re going to stay here and go to Legoland.
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Overall review
We took our grandson to Lego Land. We stayed at the Sheraton for two nights. We had some issues with the shuttle service between Lego Land and the hotel. Overall we had a great time. We would like to mention Henry at the restaurant. He was great. I was in the hospitality business for a long time. You should be proud of him as a great and friendly service person.
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An amazing vacation and property.
The hotel and grounds were beautiful, we absolutely loved the restaurants, bars and pools. The property had everything we could ask for including gyms and meeting rooms as well as a section with outdoor games. There were also many areas designed for relaxation such as outdoor fire pits and cabanas. The food was delicious and the gelato was some of the best we have tasted. The bar staff were very knowledgeable, they recommended stellar wines and created beautiful artisan cocktails as well. The rooms were clean, comfortable and well designed, we slept like babies on the cloud like mattresses. The service was amazing and prompt, the management and staff catered to our every need and made sure our time there an absolute dream. Hats off especially to Madison for perfecting every single detail of our stay. We can’t wait to plan our next getaway or business trip at the property. Thanks again to all of the management and staff for going above and beyond our expectations.