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Hotel overview
Meliã Cozumel is truly one of the most impressive all-inclusive hideaways in Mexico, featuring an array of amenities, facilities and unlimited amounts of fun.
This beautiful hotel is located right on the beautiful white sand beach of Santa Pilar only 3 miles from the town of San Miguel and the Cozumel International Airport, 6 miles away from Chankanaab Park and 4 to 5 miles from the archaeological ruins of San Gervasio.
Location
BeachProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
5872 reviews
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Apr 22, 2025Not a culinary delight!
Be sure you understand what the "Level" is. If you pay extra you can sit in certain chairs, and even use the poolside snack bar! The food is boring. You must make reservations for the 3 restaurants which are all small and underutilized. Food in Mole Taco and Mole Mexico was not good. Buffet had very nice fruit and omelets. Rooms are very nice with beautiful views and comfortable beds. Due to strong winds from the north there was copious seaweed along the beach, obviously beyond control of the hotel. We watched people labor every day with pitchforks to remove the debris, and by week's end the beach looked much better. Except for the lack of explanation and poor communication at check in, the personnel were all exceptionally pleasant. Be sure to visit the barrier reef and the eastern shore to appreciate the beauty of Cozumel.
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Apr 20, 2025Perfect vacation for our family of 5!
We had such a wonderful experience at Melia. We’re a family of 5 and everyone had such a great time. The staff here really go nice and beyond! Highly recommend.
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Apr 19, 2025
Highly recommend
We had an amazing time at the Melia! All the staff were friendly and just exceptional. Diego and Santos were phenomenal at the pool given the amount of people being served. We were always taken care of. Our concierge, Santiago made sure we had reservations every night for dinner and that we were well stocked in our room everyday. We HIGHLY recommend this resort and will most definitely come back again, but for more than 7 days.
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Apr 19, 2025Nice holiday. But...
Nice facility, good rooms and service if you upgrade to the Level. Hot buffet food was not hot enough. Sargassum weed was a huge issue on the beach. Not the hotel's fault, but the measures taken to get rid of it were totally inadequate.
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Apr 19, 2025
Meliá Cozumel has it all!
Terrific from start to finish, great room, service, staff, food, location, beach…off site visiting to downtown or area eating places quick and easy. Upgraded our room but did not do the Level, very happy with that decision. Jeep rental(HTL) delivered to the hotel and would rent from again.