TripAdvisor traveler ratingbased on 734 reviews
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General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee - A mandatory hotel-imposed convenience fee is charged and collected by the hotel either at check-in or check-out.
Mandatory hotel-imposed convenience fee inclusions:
• Access to fitness facility
• Airport Shuttle Service (6:00 am - 9:00 pm)
• 24-hour front desk
• In-room coffee
• In-room safe
• Luggage storage
• Microwave in select rooms
• DVDNow Service
• Local and toll-free calls
• Daily local newspaper in lobby
• Macy's shopping discount
• Ice machine
• Vending Machines
• Wake-up call service
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
Ratings & reviews
TripAdvisor traveler rating734 reviews
The desk staff on arrival and departure (same person) showed zero I mean zero aloha. Actually she acted like we were bothering her, NOT GOOD!!!! The room was ok and location good but the aloha was sorely lacking.
Great staff and pretty location. Accommodations... meh.
My wife and I spent part of our mandatory 14 day quarantine on arrival to maui from the mainland. The hotel grounds were nice. Building looked a bit older. The staff there was extremely helpful and very accommodating. Rooms were pretty clean but quite small and a bit rundown. It was nice we had the lanai (balcony) to catch some fresh air but it could have been better cleaned and maintained.
Clean and Friendly Property
Maui Beach Hotel is always my hotel of choice when i visit Maui. Centralized location near the airport, which is great. The hotel staff is very friendly, the ground are well taken cared of and the rooms are in excellent condition and CLEAN! With Covid-19 lingering around, cleanliness is always important to me. The Manager Greg is always very professional and a nice person to talk to. Thank you Maui Beach, will be back again.
We need a last minute booking for a Staycation for Fourth of July weekend and luckily they open for business. Maui County just started opening up Hotels, COVID shut everything down.. Staff was friendly and bumping oldies in the lobby. No buffet was a bummer due to COVID.
Customer service stinks
Customer service stinks, They treated me like a secondhand citizen. They made me wait. They called my boss to Give him a hard time about having me on the room as a third-party reservation. They were asking me to pay for the room when it was already paid for by my boss. Just overall rude the young lady was.