Hotel overview

TripAdvisor traveler rating

4.5 based on 479 reviews
Dining, amenities and activities
Know before you go
The award-winning Cincinnati Marriott North in West Chester, Ohio is a luxury hotel that's perfect for both the business and leisure traveler. Halfway between Cincinnati and Dayton our West Chester, OH hotel is located in the Union Centre area and near GE, Procter & Gamble, Voice of America Park and Kings Island. At the center of our hotel is the Marriott Greatroom; flexible seating and spaces with a contemporary style and design, and a coffee bar proudly serving Starbucks® coffee. Recently renovated guest rooms feature ultra comfortable bedding, 49-inch LCD TVs with streaming capabilities so guests can enjoy their favorite programming and ergonomic work spaces. Cincinnati weddings and events are known to be unforgettable at the Marriott, with our picturesque reception area, 14,000 square feet of event space, custom catering and Marriott Certified Wedding Planners.

Property information

Year Built: 2000
Last Renovation: 2017
Floors: 8
Nonsmoking rooms: 302
Suites: 4
Total rooms: 298
Total rooms and suites: 302

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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General policies & fine print

Check In: 4:00 PM
Check Out: 11:00 AM
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 13

Ratings & reviews

TripAdvisor traveler rating

4.5 479 reviews
  • 4.0 star tripadvisor rating
    Covid Travel

    Not best experience but understandable. Happy with Marriott cleanliness standards and practices. Very nice staff and stay enjoyable despite the Covid impact in services. Marriott doing a good job and happy to be a loyal traveler.

    Sep 08, 2020
  • 3.0 star tripadvisor rating
    Family visit

    Request low floor original room top floor. Had to go in to check in to check in as no room key sent to phone. Found top floor assigned. Recent surgery required the use of a knee scooter or crutches so low floor assigned but room did not have a walk-in shower but a tub. This created a problem. Would not recommend this hotel.

    Aug 09, 2020
  • 4.0 star tripadvisor rating
    Marriott Cincinnati North

    Decent hotel, usually busy but not so much due to Covid-19. Given there looked to be only about 20-30 guests, I thought being titanium elited I would get an upgrade. That wasn't the case. The concierge lounge was closed and there was no breakfast. I have stayed here before when it was much busier.

    Aug 05, 2020
  • 4.0 star tripadvisor rating
    Average Stay

    Hotel was empty when we checked in. Negatives: Entire front lobby area was dark as well as the front desk check-in area. Lobby was empty and everything was closed except for the pool, exercise room, and a restaurant. I think the hotel had no more than 20 guest staying. Hall way lighting was dark. No water was offered or the breakfast (I'm a platinum member). I was told I'll receive check-in bonus points as well as additional points for the lounge being closed. Room refrigerator was disconnected and it was impossible for me to plug it in. Had to get ice to keep drinks cold overnight. My stay was credited (nights) but no points. etc.. Positives: Receptionist was friendly and helpful. Room was clean including the bathroom. I stayed using my Marriott points so I can't complain too much. This was a ok stay at a ok Marriott.

    Jul 28, 2020
  • 5.0 star tripadvisor rating
    AWESOME Staff Members

    We actually began with 2 small issues and the staff handled the situation professionally. Our glass door had an issue & they moved us explaining what could happen if we stayed b/c they weren't sure they could fix it while we were away from our room. The other situation steamed from an employee who was serving breakfast. Again the staff promptly handled the situation. Rooms were clean, staff was AWESOME, & we highly recommend Cincinnati Marriott North.

    Jul 26, 2020