Hotel overview

Overlooking serene Fort DeRussy Park, Luana Waikiki is a contemporary boutique hotel located just a short stroll to Waikiki Beach, world-class shopping and international dining. Choose from a variety of exceptionally comfortable accommodations with a contemporary Hawaiian style, including hotel rooms, spacious studios with kitchenettes and suites with full kitchens. You'll enjoy the convenience of free WiFi throughout the entire hotel, plus on-site amenities including a fitness center, day spa, cafe, and an outdoor swimming pool with sundeck.

Location

Waikiki
Honolulu International Airport : 9 miles

Property information

Floors: 16
Total rooms: 223

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory A minimum parking fee of $35.00 per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
Advisory A minimum mandatory hotel-imposed fee of $25.00 (plus tax) per room, per day, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:

This hotel cannot guarantee a spring-break-free environment.

General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Resort Fee - A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.

Mandatory hotel-imposed resort fee inclusions:

-Access to fitness facilities,
-Blu-ray/DVD movies and Playstation 3 games,
-Chilled water in the lobby, Coffee and tea service in lobby (6:30 am - 10:30 am),
-Daily local newspaper in lobby,
-In-room coffee and tea packets replenished daily,
-In-room safe, Local and toll-free calls,
-Macy's shopping discount,
-Outdoor yoga classes (Tuesday, Thursday, Saturday, Sunday: 8:00 am),
-Use of beach towels and chairs, Use of bicycles, Waikiki to Ala Moana Shuttle Service,
-WiFi Internet access throughout hotel.
              

A minimum parking fee of $35 per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out.  The fee is subject to change without prior notice.

A Rollaway/Crib Fee will be charged per room, per night and collected by the hotel at check-in or check-out.  The fee is subject to change without prior notice.

Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

4.0 1882 reviews
  • 4.0 star tripadvisor rating
    Charming, Good Location

    I had stayed here on a stop back through in August (staycation) between an Australia trip and San Diego to Canada. So, when it came time to share it with the man in my life, he too said he found it to have an authentic Hawaiian feel. He also liked the view of the park from our lanai. It was his first time on Oahu, and it made the right impression (thank you). We were glad to get this in right before the shutdowns began!

    May 22, 2020
  • 5.0 star tripadvisor rating
    Revisiting Hawaii and making new friends

    I revisited Hawaii after many years and found the island to be as friendly and welcoming as before. The staff treated me as a friend. All of my questions were answered. I received excellent tips on sights to see and treated royally.

    Mar 25, 2020
  • 2.0 star tripadvisor rating
    Management sadly unprepared to step up

    Luana used to be a decent hotel but the cracks turned to creators. Terrible crisis response from hotel upper management. Historically unexpected virus crisis, yes... but do not coldly strip away guest amenities without replacing it with kindness and aloha. This is not “sharing our concern.” Zero communication to guests. We calmly reported all matters to professional front desk staff and Aqua Aston reservations phone number yet no response or notice from on-site Luana manager. In time of need, hotels should step up hospitality not coldly rip it away from guests. Hand sanitizer (as mentioned by other review) not visible at lobby water station or anywhere near any elevators. One bottle behind front desk and 1 wet wipe can. Water stations missing from pool and lobby; at least put out free bottled water, the hotel is 90% vacant, it’s a crisis and guests are in need of supplies, support & resources. Cleaning staff drastically reduced, at least keep the cleaning staff onboard during a virus pandemic. No updates on the many local Waikiki closures or shelter-in-place declarations. Free shuttle hours 10:30am posted by management erroneously it’s still 8:30am. And no guest help from the hotel manager to get to supplies or food during this crisis. Free wine and cheese event can be substituted with room delivery to those that enjoy the hospitality. Just a nice Luana care package with practical emergency supplies would have been awesome. Basically if something goes down, you’re on your own folks. Glad to be home in the mainland, felt like a contestant on Survivor. Luana in the early 2000’s was top notch hospitality, I’ve stayed 3 times previous, but since new manager stepped in it hasn’t stepped up.

    Mar 22, 2020
  • 2.0 star tripadvisor rating
    Note to management on safety

    We somewhat enjoyed our stay but is it so difficult to have hand sanitizer stations on every floor and near the elevator? There is a call for it during the coronavirus outbreak. Please don’t be clueless. It’s become the new standard for public places and businesses.

    Mar 10, 2020
  • 4.0 star tripadvisor rating
    Love the Luana!

    All around great staff, the front desk folks are so helpful and peasant. The bellmen are great guys, friendly, fun and go out of their way to please. Have been returning to the Luana for years and the staff play a huge part in my decision to return.

    Mar 04, 2020