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General policies & fine print
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee - A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
Mandatory hotel-imposed resort fee inclusions:
-Access to fitness facilities,
-Blu-ray/DVD movies and Playstation 3 games,
-Chilled water in the lobby, Coffee and tea service in lobby (6:30 am - 10:30 am),
-Daily local newspaper in lobby,
-In-room coffee and tea packets replenished daily,
-In-room safe, Local and toll-free calls,
-Macy's shopping discount,
-Outdoor yoga classes (Tuesday, Thursday, Saturday, Sunday: 8:00 am),
-Use of beach towels and chairs, Use of bicycles, Waikiki to Ala Moana Shuttle Service,
-WiFi Internet access throughout hotel.
A minimum parking fee of $35 per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice.
A Rollaway/Crib Fee will be charged per room, per night and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice.
Ratings & reviews
TripAdvisor traveler rating1887 reviews
Awesome stay, highly recommended
We had a amazing stay, highly recommended for family! The rooms are clean and sanitized very well! Staff on property are friendly and welcoming! The swimming pool and cabanas are absolutely amazing for all family and friends to enjoy a beautiful vacation!
First Stay - Not the Last!
I thought the hotel was great from staffing, room size and amenities, physical distancing signage, and valet parking. The hotel's view of the park is awesome and it was great to be centrally located to nearly everything. I will definitely return.
We appreciate the preventative measures implemented by Luana Waikiki Hotel & Suites. The room was clean and provided 75% ethanol wipes. The remote control was covered in plastic, and only one person in the elevator at a time, unless in the same household. The noon checkout was a boon. We had a wonderful stay.
Not too bad
Stayed here while waiting for a house after doing a PCS military move to Hawaii. Pros: great location in Waikiki, you can walk to the beach. Also a pretty good view from high up. The PS3 in the room and the assortment of free games and movies was awesome for my wife. Cons: tiny bathroom. I’m 6’4” and the shower was at my chest. Also you can’t open the door if someone is sitting on the toilet. Also the refrigerator is small and the freezer section wouldn’t get cold, so if you’re not wanting to eat out a lot I wouldn’t recommend getting anything frozen. Overall it was a pretty decent value.
CAN'T WAIT TO COME BACK
We spent 3 days in Waikiki just after they lifted the inter-island quarantine and the Luana Waikiki was AMAZING. From the moment we arrived to the time we checked out, the staff was super healpful and freindly. The location is the best with only a short walk across the park to the beach. Easy walking distance to great shopping and eats at Ala Moana Mall. Ten - twenty minute stroll to great dinner spots and other beaches. Our Partial Ocean View room was clean and spacious with a wide open view of the park and ocean (not just a sliver of blue between buildings). That's one of the best things about the Luana's location-being on the edge of the park means there are no other high rises right next door blocking your view or looking right into your room. We could tell our room had been recently updated, but it still maintianed that traditional Hawaiian charm. There was a fridge for our snacks and leftovers and an abundance of storage and countertop space. We spent most of our time at the beach, but the POOL sure looked inviting. Can't say enough about how much we loved our stay at Luana. A big shout out to all the staff-especially Kanani- for making our stay soooo enjoyable. CAN'T WAIT TO COME BACK, David and Malialani Big Island, Hawaii