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New, clean and you barely need to leave the property!
Visited with a buddy of mine. Looking for a low key place that was unique and decided to give Resort World a try. Check in was incredibly fast and that staff seemed to emphasize a high level of professionalism. The property was very clean and new. Our room was on the 32nd floor. We had a nice view of the strip from our room. The beds were very comfortable and the rooms were very clean. The housekeeping was like a stealth ninja because they came in and cleaned so quickly it left me impressed. The room had a small fridge for beverages. An overpriced minibar (which is to be expected). The casino floor was massive and the table limits were very reasonable (we were there during the week). It was a laid back vibe which as a guy in my 40s I enjoyed. Some good restaurants on site and a lot to see (didn’t even get to check out the pool). Signed up for the players club card and did some gambling. Hoping Resort World will entice me to come back with some offers but I would probably just come on my own. Only slight fuss was the location but if you learn to navigate the bus system it is incredibly easy to get around.
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Not Hilton Quality
Disappointing. This hotel is not of the same quality I have been accustomed to as a Hilton Honors VIP. Assistance at the front door and in the lobby was non-existent. Long line checking in despite front desk attendants working as fast as the could. After a long day of traveling I wanted to rest and order room service. Instead of room service a recording on the telephone directed me to use a grub hub app. My food and was quite frankly gross and I could not eat my cole slaw because it tasted spoiled. Overall this has been a very impersonal experience. As I write this I am seriously considering checking out and finding a room elsewhere.
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Great hotel
My partner and I stayed at Hilton at Resort World from 28th April - 3rd May. Everything about this hotel was great. The staff were friendly, the hotel rooms were comfortable, and the hotel was immaculate. There were always plenty taxis outside the hotel and everyone at the hotel were friendly. We would definitely stay at this hotel again.
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Beautiful week long stay!
This hotel has mixed reviews and I really don’t know why, it’s stunning and location is great! Stayed here for a week celebrating my 30th birthday with friends. We had 2 rooms, unfortunately weren’t on the same floors and when I asked at check in they said hotel was fully booked so nothing they could do It’s so clean! Cleaners were literally walking around looking for things to clean, the fragrance is so refreshing in all areas of the hotel. The pool area is stunning, don’t pass on the Infinity pool Athena. You need to pay if you want a sunbed or cabana there but it’s free to swim in the infinity pool which we did. We also didn’t know you could take your own drinks round the pool! As long as they’re not in a see through glass/bottle you can take your own drinks which saved us a fortune. Highly recommend buying souvenir cups from Walgreens across the road and buy your own drinks. We found the staff search your bags on some days and others don’t, bit hit and miss. Food court was abit disappointing, most places were closed and not sure why. Guess it just isn’t busy enough Suns out buns out 10/10. Their sausage & egg McMuffins & orange juice are to die for Mulberry pizza have a deal for a slice and a pint of beer think it’s $13 again 10/10 Zouk nightclub in the hotel is so good! Get on guest list with a promoter for James Hype and girls get free drinks. You get your own fridge in the room, but no kettle/coffee maker. Buy your own collapsible one from Amazon and bring instant coffee sachets will save you a fortune in Starbucks. Walgreens right across the street, few liquor stores and souvenir stores really cheap. Ross is a US Tk maxx so many cheap designer bags and clothes in there! We hired a car using Enterprise which is a short walk to Sahara hotel. Really cheap, just make sure you request parking from reception before you pick the car up or it will charge you $40 every time you drive in or out. Only 2 issues they need to really work on is; 1) Check in was very, very long. No need, it’s a 5 Star hotel with 5 star prices they need more staff on reception. The staff we did speak to were lovely and appreciated our patience but Hilton need to pay attention to the reviews and look after their team! 2) All other big hotels on the strip offer complimentary drinks when you gamble in the casino. None of our group had any drinks whatsoever and we gambled roulette, blackjack and slots. Poor service and just very disappointing
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Above average for Vegas.
Very nice and efficient front desk. Extremely nice and efficient housekeeping. Rooms are a bit small but clean and comfortable. Fast elevators. Many choices for food. Well stocked mini fridge. Convenient ice maker and elevators. Quiet place with excellent views. A microwave would have been nice.