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Spi family vacation
Room cleanliness was exceptional. Best I've seen. Access to the beach is was so close and the dinning was awesome staff was so friendly
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Really, Really Good...Breakfast not so much
Let's start with the positives: Mike, at the front desk, was a huge help when I booked in January for our July vacation. He answered all my questions, and he listened when I explained I wanted an ocean facing room. He told me which room to book online and sure enough, upon check-in, we got exactly what we reserved. This led to the rest of the front desk staff being friendly and always smiling. Our location to the beach was the best! We were up at dawn to walk the beach and view the sunrise. The hotel is not new, but it is clean and the perfect size for our needs. Our only negative was the breakfast. It was less than we expected as we had read reviews that it was fantastic.
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It could better, with changes.
There were positives and negatives at the Sand Rose on SPI. The staff members are polite and nice. The hotel itself is kept clean, room was clean, bed was relatively comfortable. Breakfast was good, omelettes at the omelette station were great as were the lovely ladies making them. Our big problem with this hotel were several of the other guests in the pool area, from a woman screaming obscenities at her child for a solid 45 minutes in front of our grandchildren who were playing in the pool, and other guests, just when we thought she was finished she'd start in again - I'd have said something to her but it likely wouldn't have ended well and wasn't my place, it was up to a staff member to do so -, to very rude guests blaring their boom box with music that was NOT for everyone, not to mention some unsupervised rude children in the pool. I highly suggest to management that they keep the pool area monitored by a staff member. This was our 3rd stay at this hotel, we honestly have no desire to go back let alone take our grandchildren, frankly, they don't want to go back to Sand Rose either after these experiences.
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Prefect beach getaway with family .
The rooms are very clean, the staff friendly and went above and beyond. I love staying here!! The breakfast is amazing as well!!! The staff can cook!
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Elizabeth front desk was wonderful took very good care of us
The Sand Rose is outstanding. The customer service excellent . My family will be staying here when we return. Everyone here from front desk to our rooms was outstanding. One thing they could improve is the breakfast. Not saying it was not good. But just a little improvement was make it the best