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497 reviews
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Mar 15, 2020Horrible Customer Service - 0 stars!
Worst experience with customer service for a hotel ever. A family emergency arose and this hotel, LaQuinta Inn, Corpus Christi South, refused to cancel my reservation. I paid with reward points for one nights stay and with a credit card for night two. They refused to cancel my reservation, refused to refund the points and also charged my credit card for both nights! I made the reservation two days prior to the stay date and the response the hotel associates repeated was that policy is you must cancel within 7 days of the reservation date. How?! Not only that, I was called at 1:39am on day two from the hotel front desk to ask if I was still going to need the room! Seriously?!! Horrible customer service and a scam for sure. Disputing the credit card charges with my credit card company. They can keep the points, I’m done with Wyndham!
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Feb 05, 2020
Very unhappy with this establishment
This hotel was a dump. We have stayed many Laquinta's on our travels and have always been very happy. The appearance from the out side and inside was pitiful. Friends who were traveling with us had a cockroach in their room. The ceiling fan and light in the bathroom did not work. We did not stay the night. We would like a refund, but that will happen when pigs fly!
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Jan 31, 2020
Bull Doze this place, not worth remodeling
Shabby appearance from the outside,dirty and run down looking.Room was not cleaned after the first night ( house keeping forgot?) Plastic bag over smoke alarm and a cigar butt behind the bed ( this was a non-smoking room).Floors dirty and dust and cob webs under the chair in the room.Mold or mildew in bathroom around tub and walls.Refrigerator in breakfast room reading 50+ degrees (way too warm) When the AC turned on it was very loud and distracting.My advice is to stay here only if they pay you.
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Jan 16, 2020
Worst Stay Ever
Many problems at this hotel. Repeated calls to Front Desk(Jaime) for excessive noise in neighboring room. Noise kept up till 2 am. Brought our pets. Hotel charged us $150 for urine and dog hair on bed sheets. We have stayed at La Quinta at least 10 times last 3 months. Same dogs. No problems. Called Corporate. One lady hung up on me. Second lady said that they did not have any control over hotels. Never staying again.
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Jan 15, 2020
Disappointed
This is an older La Quinta, but it is under remodeling. I have stayed at many like this before but I have never had issues as I did here. There were torn bed sheets, grease stained bed sheets and drapes (the white privacy one), Dead tree branches and leaves in the pool. I understand I would not have used the pool anyway at this time of the year but it really does not take but a few minutes to clear it out. Their soap and the 2 in 1 shampoo/conditioner feel like they were bought at the extreme cheapest place they could find. Lizard in the room we could not catch to kick outside. Not a full breakfast and some of the food was cold. Very disappointed.