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Hotel overview

We welcome you to LA CASA DE LA PLAYA, a home with a Mexican soul, nestled in the Mayan jungle next to one of the most iconic beaches in the world, where you will experience a deep sense of relaxation and fulfillment.

Its 63 suites have their own personality, detailed with Mexican handcrafts, featuring private pools, cozy terraces and other amenities full of art and traditions.

Our fascinating spaces -such as the impressive 131 feet swimming lane that stretches out over the sea- will give you a unique connection with Nature. Every detail highlights the beauty of Mexico with its warm decor and the true spirit of Mexican hospitality. Our always available concierge will provide you with the highest standards of service making your stay unforgettable.

Enjoy the warmth of everything made in Mexico with love and excellence.

Location

Near Xplor Theme Park
Cancun International Airport (CUN) : 41 miles

Property information

Suites: 63

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Hotel details

Amenities

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Activities

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Hotel advisories

Advisory A minimum mandatory No Show fee of $25.00 USD(plus tax) per room, per night, will be charged to the guests who do not request a cancellation with at least 24 hours in advance in the following Parks and Tours. • Xoximilco • Xenotes • Xel-há • Xavage • Xenses This fee is subject to change without prior notice.

General policies & fine print

Check In: 12:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Checkin Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards, debit cards, and cash

Special Checkin Instructions: Front desk staff will greet guests on arrival.

Know before you go: Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December. A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.

Madatory Fees: You'll be asked to pay the following charges at the property: The charges below are included in your overall room price:New Year's Eve gala dinner feeChristmas Eve gala dinner fee We have included all charges provided to us by the property.

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_5.0 625 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Luxurious stay

    This place is heaven on Earth. Amazing experience if you want to relax, disconnect, and be pampered, or if you want extreme adventure and nonstop action that is also available with access to all of Xcaret's parks. Best of both worlds. 10 out of 10.

    Jun 01, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Casa de la Playa - Breathtaking Luxury Hotel!

    Casa de la Playa is an absolutely breathtaking luxury hotel! This hotel is small and very private so no crowds on the beach, in the restaurants, or at the pools. We booked a beachfront room - amazing! The interior decor of our room was beautiful including a live jellyfish aquarium! The exterior of our room housed a private heated pool and steps that lead to a quiet, beautiful crystal clear beach. Service was astounding including reception desk, butlers, concierge, and restaurant staff. The minute we arrived, staff was ready and available to assist us with anything we might need during our stay. I'd like to give a shout out specifically to concierge staff, Ana P, who assisted us in making spa and restaurant reservations even before our arrival. She reached out to us a few weeks before our scheduled arrival, and helped us plan our itinerary. She was very patient in answering our many questions! Also, concierge staff, Carina, made herself readily available to help us find our way around the hotel! Both Ana and Carina were friendly and kind, making our stay that much more enjoyable! We hope to return to CDLP soon!

    May 27, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Miguel from Sky Bar 5/23/25

    We went to the “Sky Bar” a few times and Miguel was so helpful and kind. He treated us with a smile and answered all of my drunk questions lol. He was honestly one of the best servers I have encountered in Mexico (and all the servers are good) 10 out of 10 definitely recommend! 😄

    May 23, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing vacation!

    Beautiful hotel and top notch service, especially Angie and Miguel at rooftop pool and butlers Guillermo and Alberto. Santos on the beach serving drinks was also great! Amazing property with the best amenities and service! Wouldn’t change a thing other than to stay longer! Food was amazing everywhere!

    May 16, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    The staff made our week!

    We had the best stay ever at Casa de la Playa! Our experience was made so much better by the attentiveness of Guillermo and Alberto who helped us with booking and answered all of our questions throughout the week! Miguel was also amazing and so kind every time we went to the sky bar, he was definitely a highlight of our stay! Santos was the best delivering us food and drinks on the beach and was so friendly. 10000/10 experience all around!

    May 16, 2025