Hotel overview

TripAdvisor traveler rating

4.0 based on 1402 reviews
Dining, amenities and activities
Know before you go

The newly renovated and expanded Kona Kai Resort & Spa welcomes you to modern luxury. Laze the day away on your oversized balcony looking out over San Diego Bay while nibbling on local food from our Point Loma restaurant. Relax in style on Kona Kai’s beach, one of the only privately-owned beaches in California. Gather round our cozy beach fire pits by night and step up that stylish beach moment with a private cabana rental by day or relax near our new adults-only pool.

Location

Shelter Island
San Diego Airport (SAN) : 2 miles Northeast

Property information

Year Built: 1954
Last Renovation: 2010
Total rooms: 129

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory A minimum mandatory hotel-imposed fee of $39.44 (including tax) per room, per day, will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.
Advisory A minimum self-parking fee of $30 (plus tax) for valet only per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.

General policies & fine print

Check In: 4:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 21
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Resort Fee: A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.

Mandatory hotel-imposed resort fee inclusions:

•Wi-Fi throughout the resort
•Local and 800 calls
•In-room coffee/tea
•Access to the Fitness Center with classes
•Tiki Pool
•Business Center

The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change at any time. The hotel can provide current fee and inclusions when you check-in.
Pet Policy Up to 25 lbs, with an additional fee, currently $75 per stay.

Ratings & reviews

TripAdvisor traveler rating

4.0 1402 reviews
  • 5.0 star tripadvisor rating
    Breath taking vacation spot

    I love the view , customer service and all inclusive amenities this place has to offer. I would recommand everyone to experience this opportunity for themselves. It has something for eveyone and every age.

    May 15, 2020
  • 3.0 star tripadvisor rating
    Poor value

    First, the positive: the staff was great and the pool was as promised. I enjoyed swimming laps. The pool area looked like a lovely place to be on a sunny day. Unfortunately I was there in the rain. Now the negative: by their prices, one would expect a fairly high quality experience, but not with this hotel. Although the room had been remodeled, it lacked quality. My room was musty. Throughout the hotel I noticed issues with water. The heating unit was ancient and the loudest I had ever experienced. Because the bedding was light, I had to leave it running all night. Thank goodness for earplugs. I have come to expect a robe in hotels of this price range, but there wasn't one in my closet. The food was mediocre at best. I determined that I was paying for the location with this hotel. I wouldn't stay here again.

    Mar 17, 2020
  • 5.0 star tripadvisor rating
    A Hearty Stay

    With the current environment you would expect hotels now to have no staff at all. I won’t say that’s not the case here but the people I interacted with at Kona Kai made me feel like we were in our own world without any problems. Gabby helped us out a lot during our stay and recommended good places to eat at. She was always smiling and greeting us at the Lobby (by name too!) and when we needed help she sounded happy on the phone as well. The people at valet were very alert and ready to help. The food was good. Worth staying here for the marina view and the staff.

    Mar 15, 2020
  • 4.0 star tripadvisor rating
    Very relaxing

    The staff was excellent and the view outstanding. The only reason I rated sleep quality average was you are very near the military base and the jets are loud, so napping was interesting. Peaceful setting.

    Mar 15, 2020
  • 5.0 star tripadvisor rating
    Date night

    Our stay at Kona Kai was more than extraordinary with the views, food, staff and the room itself. Valet was amazing from start to finish Khaleal, Cesar and Danny were friendly and fast everytime we needed our car. The front desk staff was extremely welcoming and helpful especially Sean, Vania, Alyssa and Gabby. Its one thing to have a great property but its staff like this that keep us coming back!!

    Mar 15, 2020