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Hotel overview

Sitting on 21 acres of Lush- tropical gardens amidst the panoramic backdrop of Hawaii s Kona Coast- the Kona Coast resort on Hawaiis big island offers spectacular views of palm trees and calm waters- here you ll find spacious villa accommodations- endless resort activities- spectacular natural beauty- and the best of the big island right at your door enjoy two swimming pools- three Jacuzzis- sauna- childrens pool and playground- tennis courts- volleyball- fitness center- And on-site activities like hula lessons and dive instruction- and at the end of the day- relax in one of kona coast resorts spacious- fully furnished villas elegantly decorated with soothing hawaiian accents. Villas include full kitchens. Private lanais- and all of the comforts of home. Kona coast resort is absolutely ideal for family vacations- romantic Getaways- and golf vacations to the big island. All villas are Non-smoking. Smoking only permitted in designated garden areas Around the property- Our resort offers free Wi-Fi high speed internet in all of our Rooms- Our on site property restaurant Sunset Terrace is open daily Serving breakfast lunch and dinner.

Property information

Air conditioned guest rooms: 268
Floors: 3
Rooms with internet access: 268
Total rooms: 268
Total rooms and suites: 268

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Hotel details

Amenities

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Activities

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General policies & fine print

Check In: 4:00 PM
Check Out: 10:00 AM
General Policies: Children pay adult rates.
Kids Stay Free Policy Maximum number of children per paid adult: 0
Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

4.5 2068 reviews
  • 2.0 star tripadvisor rating
    Extra fee if you want air conditioning even if you’re a long time owner with Shell vacations club Hawaii

    Nice unit. Friendly staff. Disappointed that after owning with Shell Hawaii for decades and paying the high maintenance fee that I also was told there’s a daily charge for air conditioning! Why charge your own owners such am additional hidden fee?

    Jun 04, 2024
  • 3.0 star tripadvisor rating
    Not the best/not the worst

    My husband and I reserved a room for a few days here while visiting the Big Island. Beautiful property, amazing sunsets and nice/well kept grounds upon coming in. Check in went smoothly and the staff was very nice. We were instructed to get our wrist bands for the pools at the activities desk. We headed over and immediately became bombarded about a promotional deal for an 8 night free vacation, etc etc. We had dinner reservations and weren’t interested at that time so they said they would call us. 10 calls later over the course of 12 hours, I disconnected our room phone because I was pretty annoyed. I like that there are 2 different pools, one designated for families and a quiet pool which is more my husband and I’s speed. Our rooms were overall nice-big open kitchen area, nice private outdoor patio, good size rooms and bathrooms. Bathrooms seemed a bit outdated and shower not super clean. We also had issues with our faucets/hot water upon check in. Unfortunately there was only a ground level room available and I don’t recommend this if you value quiet. Very noisy, right by parking area. We were instructed that there would be fire hydrant testing one evening btwn the hours of 11p and 1a. Long story short, there was an issue with the water during the process which left us without water for almost 24 hours. It quickly became a big inconvenience and was not handled properly at the time. However in the end, we were compensated for 2 nights which we accepted as we understand this is something outside of their control. This is a nice property, with stores right across the st and food stores close by/20-25 min drive from Kona airport. However if you’re looking to do more hiking, volcano national park Mauna Kea etc I suggest staying on that side of the island

    May 11, 2024
  • 2.0 star tripadvisor rating
    Roach problem

    We like the location of this resort. We have stayed here before. The resort clearly has a roach problem. We saw roaches in the kitchen every day of our stay. It is hard to believe that this issue wasn't known before we were assigned the building/unit.

    Apr 29, 2024
  • 5.0 star tripadvisor rating
    Awesome Kona Resort in every way!

    Awesome Resort! On the ocean ! Restaurant on site along with a beautiful pool and hot tub overlooking the ocean! Roomy condo. I bedroom with two bathrooms. kitchen and living room with a beautiful lanai! Great location and wonderful staff. Mike ,a waiter at the Restaurant, was very personable and gave us a lot of valuable information!

    Apr 27, 2024
  • 5.0 star tripadvisor rating
    First time at this property

    Enjoyed the room and resort. Staff was friendly and eager to make my stay pleasant. The bed was very comfortable. I liked the decor and landscaped trail. Easy to get around with an opportunity for a long walk. No trip hazards encountered. The botanical names were interesting. Liked the raised herb gardens throughout the property and multiple opportunities to sit and enjoy this special place. From an ADA perspective It met my needs. Some guests asked for higher toilet seats which they accommodated. I was ok as is. Parking was great too. I would return in the winter months and recommend this place for comfort and safety..

    Apr 18, 2024