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Hotel overview
The Keystone Lodge & Spa is surrounded by the majestic Rocky Mountains and thousands of acres of national forest, making it the ideal choice for winter sports enthusiasts. It boasts easy access to a host of winter and summer activities, including the skiing and snowboarding, ice skating, mountain biking, championship golf, Stand-Up Paddle Boarding and more. Take a break from your adventures and relax in our state-of-the-art spa with a full range of rejuvenating spa treatments. The lodge also includes a steam room, indoor and outdoor hot tubs, and an outdoor heated swimming pool.
Getting to the slopes is easy with the Lodge's Gondola Express shuttle service. Our private van will whisk you from the front of the Lodge to the base of the gondola. The lodge offers 152 guest rooms, including 14 loft suites. Each room affords a spectacular view of the Mountains and the Snake River. The hotel suite is a two-level room with one king bedroom upstairs in the loft with television. All suites also include a downstairs sitting area with television and sofa pull-out couch and one private bathroom downstairs. All rooms include complimentary in-room Wi-Fi, complimentary fitness center access, plush robes, and many other amenities.
Location
Keystone - Shuttle to LiftsProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy: Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy: Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy: This hotel cannot guarantee a spring-break-free environment.
General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Rollaway Bed $25 per night, based on availability and payable at check-in
Resort Fee: A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out. This fee is not included in your package price and is subject to change.
Mandatory hotel-imposed resort fee inclusions:
- A $10 Breakfast Food and Beverage Credit is now included.
- WiFi in guest rooms and public areas
- calls from guest rooms
- business center access with copies and incoming / outgoing domestic faxes
- postcard mailing at concierge desk
- 24-hour fitness center, pool, steam room, sauna, hot tub access & golf club, bicycle and ski storage.
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
Early Check In Procedure: The Keystone Lodge & Spa will offer 2 options (at a cost) for an arrival prior to 4:00pm. Guest should call front desk at least 24 hours prior to arrival at 970-496-3715 for details.
*Non-U.S. Domestic Bookings: Taxes and fees are included in your vacation price.
Ratings & reviews
TripAdvisor traveler rating
701 reviews
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Aug 27, 2023Hospitality??
70yo couple here who traveled cross country to attend a wedding. Had a reservation for 4 nights. Upon our drive to Keystone from Denver airport, we realized these were not roads we wanted to be on at 4am upon our departure to make it back to Denver after the 4th night. . So upon check in we told them we would check out a day early so we could travel back to Denver in daylight, spend the night there for our next mornings flight. In part this request was because we noted there were no highway lights on n this interstate- and in fact on our way there the rains had caused a rockslide and the hwy closed for 3 hours- not the conditions we wanted to travel back to DIA at 4am. We were denied- told they would still charge us for the 4th night- despite the fact we we’re giving them 3 day’s notice. Particularly maddening was the front desk telling us that if we had cancelled the 4th nite before we chexked in, it wouldn’t have been a problem. So… call the desk from the parking lot vs talking to them in person 5min later would have made the difference?!? Ridiculous! We still checked out after the 3rd night- but now paid two locations for the 4th night- but at least navigated our way to Denver safely and will fly out tomorrow. Good riddance Keystone lodge..
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Jul 20, 2023Clean, friendly, good value--definitely recommended
We went during the summer and really enjoyed our night there; it made us want to visit sometime in the winter, to take advantage of the skiing and skating. The amenities are impressive and up-to-date, and everyone was helpful and friendly. We enjoyed the steam room, hot tubs, and pool, as well. There was a little bit of inconsistency with the village retailers (i.e, the main Keystone Lodge restaurant was closed for updates, so we went to the village eateries: I ordered food at a burger place while my family went to another for pizza; I was told I'd be served there and that I could take my drink there, but the pizza place said "no," referencing liability issues--it seemed a little more rigid than was necessary). Overall, though, it was a very nice experience and we would definitely recommend it!
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Jul 09, 2023Stay Away!
Karina checked us in and told us we were in one of her favorite rooms. I never say her again to ask her why she gave us that room. We really didn't have much of a view and we were placed next to a remodeling project at the lodge which we had to listen to the drills early in the morning. The website said that the restaurants opened 6/2023. There were no restaurants on the premises, except Lakeside Deli which had overpriced breakfast items. For example, for $3 you can get a Danish that is about 2 1/2 inches in diameter. The swimming pool had algae that got worse each day and the staff didn't seem to care. Parking is across the highway, as stated on the website. We didn't want to walk back and forth in order to find a place to eat our meals. Because there was no place to eat and we had to listen to the remodel noise, we asked if we could check out early. We were told that we would still have to pay for all the days we reserved. You will be charged a resort fee if you book on their website. It may be included on other websites as the total for the room. It is about $50 more a day per room.
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Mar 11, 2023
Up and down
room large with balcony - good bed and bedding - plenty of towels. Cleaned every other day - but not much dusting. My room was far end of hotel so I carried ski boots to one elevator bank - must have walked 5 miles in a week. Ski valet system was good - would not take poles. Shuttle and public bus to keystone base was fine - except when it snowed and shuttle replaced by SUV - getting back at end of day took a good 45 mins. Long haul to ski at Breckenridge with shuttle to bus stop. Food - restaurant seems to be franchise owned separately - cannot connect from front desk and no one answers phone - same day booking on website did not work for us. Limited staff so hard to get table even in bar which required waiter service. However if you sit at bar you can order same things! Food good but entrees very pricy. Bar was good - only one bar person - both from Argentina who worked very hard to deal with food and drinks. Spa and pool nice except for kids in hot tubs. Front desk uneven - a few knew nothing - no printed information. Place needs a renovation. Except for shuttle was not seeing 4stars
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Mar 06, 2023
Stay Elsewhere
We reserved a King Room with a Loft but was told when we were checking in that the room was only available for one of the two nights we reserved it. We were downgraded and still charged for the larger room. Management was not helpful and the front desk staff was rude. The facility is mediocre at best. The rooms are very small. The food is disappointing. The thermostats in the rooms are basically useless. If you want an enjoyable and comfortable stay, stay somewhere else.