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Hotel overview

The Keystone Lodge & Spa is surrounded by the majestic Rocky Mountains and thousands of acres of national forest, making it the ideal choice for winter sports enthusiasts. It boasts easy access to a host of winter and summer activities, including the skiing and snowboarding, ice skating, mountain biking, championship golf, Stand-Up Paddle Boarding and more. Take a break from your adventures and relax in our state-of-the-art spa with a full range of rejuvenating spa treatments. The lodge also includes a steam room, indoor and outdoor hot tubs, and an outdoor heated swimming pool.

Getting to the slopes is easy with the Lodge's Gondola Express shuttle service. Our private van will whisk you from the front of the Lodge to the base of the gondola. The lodge offers 152 guest rooms, including 14 loft suites. Each room affords a spectacular view of the Mountains and the Snake River. The hotel suite is a two-level room with one king bedroom upstairs in the loft with television. All suites also include a downstairs sitting area with television and sofa pull-out couch and one private bathroom downstairs. All rooms include complimentary in-room Wi-Fi, complimentary fitness center access, plush robes, and many other amenities.

Location

Keystone - Shuttle to Lifts
Denver, CO, USA - Denver International (DEN) : 100 miles
Vail/Eagle, CO, USA - Eagle County Regional (EGE) : 60 miles

Property information

Year Built: 1978
Last Renovation: 2010
Accessible rooms: 6
Floors: 6
Suites: 14
Total rooms: 152

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory A mandatory hotel-imposed fee of $25+Tax per room, per day will be charged and collected by the hotel either at check-in or check-out. This fee is not included in your package price and is subject to change.Valid for Domestic U.S. origins only. Resort Fee Includes: Granola bars, resort transportation, business services at condo front desks, coffee service at the desks and in units, hotel chocolate at desks, sun screen packets, 24-Hour guest services, Wireless internet services, post cards an

General policies & fine print

Check In: 4:00 PM
Check Out: 10:00 AM
Minimum Check-In Age: 18
General Policies:

Check-in Policy: Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy: Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy: This hotel cannot guarantee a spring-break-free environment.

General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Rollaway Bed $25 per night, based on availability and payable at check-in

Resort Fee: A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out. This fee is not included in your package price and is subject to change.  

Mandatory hotel-imposed resort fee inclusions:
- Granola Bars
- Resort Transportation
- Business Services at condo front desks
- Coffee service at the desks and in units
- Hot chocolate at desks
- Sun screen packets
- 24-Hour Guest Services
- Wireless Internet Services
- Post Cards and mailing services
- Parking
- Local calls

The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.

Early Check In Procedure: The Keystone Lodge & Spa will offer 2 options (at a cost) for an arrival prior to 4:00pm.  Guest should call front desk at least 24 hours prior to arrival at 970-496-3715 for details.

*Non-U.S. Domestic Bookings: Taxes and fees are included in your vacation price.

Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

4.0 682 reviews
  • 1.0 star tripadvisor rating
    Keystone lodge and spa resort

    Do not stay here if you have a dog. This hotel is terrible we traveled with a service animal and we called multiple times to see if we would have to pay any fees for bringing her and they said no. The shower drain didn’t work at all our whole stay and we got two full beds instead of the king bed we had paid for. The air quality inside is terrible and the air conditioners don’t work. When we checked out they told us we had to pay over $500 dollars extra for our service animal and spa fee. The spa fee is $40 dollars a day per person even if you don’t use the amenities which is a scam and you have to pay $100 a day if you bring your pet. We talked to the manager and she was very rude and basically told us she didn’t care and that we were going to get charged regardless. As a manager you have to be understanding and treat people with respect which wasn’t the case for us.

    Dec 04, 2021
  • 5.0 star tripadvisor rating
    Relaxing and Wonderful Stay In November

    I stayed in the loft room with a king bed and enjoyed a wonderful anniversary weekend with my partner. Our room was spacious and clean while the bed was very comfy. The staff was super sweet and helpful. The valet parking was affordable and convenient. We were close to beautiful nature hikes, wonderful restaurants and other attractions like the George Town railroad. We had a rental car to drive around, so everything felt close - we didn't use the shuttle for the lifts, but the closest one was about 5 minutes away. Since it didn't snow as much as we expected, we had more time to enjoy the hotel. I took a massage at the spa and it was one the best spa experiences I've had in a long time. The amenities and the extra touches really pushed the spa experience to the top of my list.

    Nov 16, 2021
  • 4.0 star tripadvisor rating
    4 night stay for ski trip

    Stayed for 4 nights on way to breckenridge January 2020. Nice hotel and facilities. Fantastic ice skating rink outside hotel. Brekfast from cafe next door was good. Limited food options close to hotel. Shuttle bus to lift 5 minute drive.

    Sep 21, 2021
  • 5.0 star tripadvisor rating
    Great Summer Stay Too, Not Just Winter

    We checked in late due to delayed travel along our trip, and were greeted with a very friendly and helpful staff. Our king room was nice and clean, with a good view of surrounding mountains. There are several shops and restaurants on property, as well as a small lake...making for more scenic views with mountains surrounding in all directions.

    Sep 16, 2021
  • 5.0 star tripadvisor rating
    Made Our Everyday

    I searched long and hard for a unique experience for our CO Summer Trip. I am so glad that I looked past the hotel brands, and found Keystone Lodge. Starting from unloading at the valet stand, it was clear that customer service meant something to KSL. After a long road trip, the easy pace at check-in felt like a warm welcome, personalized with care instead of rushing through a hello process like most chains. I mentioned it was a joint b-day trip, and before we could even get unpacked, they'd sent up a birthday card and treat. Something that is completely my fault is that I didn't notice that KL&S doesn't have air conditioning. I should have read closer, as other sites I visited all mentioned the same. I picked the KL&S because the amenities looked great, they had a pool, a restaurant, and in a beautiful setting all around. It said and looks like a resort, but the price was amazingly fair for peak summer nights. When we first went to our room, not going to lie - it was hot in there. Unusually hot even for no AC. We thought maybe because we just got there, it was noon, etc. Surely it would cool down later. Unfortunately, we were wrong. It was WARM all night long. Unfortunately, we also found out that my husband was having crazy allergies to the summer trees, and he was bed bound by intense headache and sinuses. I went intown to buy every remedy I could, and two fans. Since we wouldn't be able to keep the windows open for the night, we were prepared for the worst. I decided to call down to the front desk just to see if there was any option. Again, it wasn't their fault that I sped read past their obvious notation of no AC. I had no idea that the best customer service person I've ever encountered was going to be the one to answer the phone. His name was Ben. Ben was so apologetic, even though I kept saying it wasn't their fault. He asked if he could come up to the room to make sure something wasn't wrong. He did, and we figured out that the heater at the base boards was on. Ever so slightly, but it certainly wasn't helping the out of ordinary temps. The thermostat was "off" but that heater was still blowing out extra heat. He PERSONALLY went to at least 5 different rooms to see if they were any cooler. And, even made sure to make note of which ones were the King bed, or not. Which location had less sun, cooler shade, etc. Every parameter you'd want considered if it was your choice. He then walked me to his top 3. Which undoubtedly, the one he suggested was the best, was the best. It felt like a blast of airconditioned air as soon as we walked in. He offered, almost insisted actually, to have the staff move all of our belongings, including all of my additional fans. LOL. We said it was fine, and did so ourselves. Before we could move over our stuff - to the room thankfully just a few doors down the hall - Ben showed back up with a bottle of wine. Again apologizing with genuine care about the night before. We settled into the new room, napped because of the much needed cooler zzzz's. A few hours later, we were headed out to grab some dinner, and ran into a sweet lady bringing us cookies. With a hand written note from the staff, re-welcoming us to the KS&L and hope we enjoy the rest of our stay. AND THEN, we came back later to another bottle of wine in our room, with a personalized note from Ben, saying to also please enjoy the lodge credit to our room at any of the facilities on the grounds. Talk about above and beyond. Talk about GENUINE care. And, to top it off... we didn't book through them directly. It was the first time (and last) that I didn't book directly through the hotel. I'm usually careful to do so, because especially with independently owned facilities, I want them to receive all the funds direct. In this case, Ben realized we didn't book direct - and because it was pre-paid via another site, he still went through corrective measures to "make it right". He made it SO right. Even without AC, we'd go back. Again and again. The service made our trip. The people truly cared. There wasn't a person on staff that we encountered, truly from valet, to check in, to Ben, to the pool attendant/bartender, and the baristas at the YUMMY coffee shop, every single one we said to each other out loud how tremendously kind they were. THANK YOU FOR MAKING OUR TRIP!!!

    Aug 12, 2021