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Hotel overview
Location
KapaluaProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Porterage is not available.
Student Groups/Young Adult Groups/Spring Break Policy
Student and young adult groups ages 22 and under will only be accepted with prior written authorization by Outrigger.
Daily Resort Charge - A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
Mandatory hotel imposed Daily Resort Charge inclusions:
- Unlimited High Speed Cable and Wireless Internet Access
- In-Villa Safe
- Incoming Faxes
- Self Parking at your Villa
- Preferred Kapalua Resort guest tee time reservations with 45-day advance booking
- Preferred guest rates at Kapalua golf courses
- Use of Kapalua Tennis Garden facilities
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
Room requests are not guaranteed and are based upon availability upon check-in.
Ratings & reviews
TripAdvisor traveler rating
1132 reviews
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Jun 26, 2025Beware the extra charges!!!
Lovely villa but did get a few cockroaches! Beware of the resort fees and cleaning charges. We requested not to have the villa cleaned as we could do it ourselves and only there a week. On check out they told us we were being charged a $208 cleaning departure fee!! When we complained about it as we didn’t know anything about it the guy behind the desk told us nothing we could do it was going on the credit card.....great customer service!!!! On the plus side the shuttle drivers we came across where very pleasant and helpful. It’s out of the way to get to the tourist area, you have to get a bus. Nothing here but expensive and not very good restaurants.
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Jun 19, 2025A tired and remote villa in the far north of Maui.
A very tired and overpriced villa in a remote corner of Maui. The villa was tired and dusty and the AC barely worked. The resort is well landscaped but isolated and a long way to get anywhere on the island. There were stunning views from the patio, which made up for a lot. Pools ok but beaches not very accessible. The compulsory final cleaning charge of over 400 USD for 2 of us for 3 days was outrageous.
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May 26, 2025Bldg 20, Unit T7
Building 20, Unit T7. Awesome experience all around. Property management was responsive and hospitable; it's obvious the property owners care for the comfort and enjoyment of their guests. The unit we stayed in was immaculate. Very clean, well-kept, quiet, and comfortable. The western views were amazing. Overall, the Kapalua community is wonderful, even for non-golfers. If/when we return to Maui, we'll definitely include this unit in our plans.
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Mar 13, 2025
Nice property but NOT a good location.
Do NOT stay in this area of the island unless you don’t care about being able to sit outside on the beach or at the pool. The property is very nice and the condos are spacious and well kept. Very comfortable. But…the location is NOT enjoyable. Very windy and rainy everyday. Farther south just a few miles is wildly warmer, sunnier and drier! We couldn’t sit at the pool or beach for any of our stay, which was so disappointing (especially for what we paid)! Had to drive to other beaches farther south. I wish I had researched how different the climate can be just a few miles apart. Hope this helps someone avoid booking in that Northern area.
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Feb 14, 2025
Overpriced, outdated, malfunctioning appliances, terribly equipped kitchen, no service available from resort
Overpriced and dated accommodations. The condo was very spacious. However it was not nearly as updated and attractive as the photos on the website. It clearly hadn't been updated for at least 30 years. The kitchen was terribly equipped. Glassware cooking pots etc could have been updated from a dollar store and been better. There is absolutely no service available from the resort itself. The office had very limited hours. The fridge and freezer were malfunctioning and failing intermittently. An email sent to their service department received no response at all. For $700 canadian per night we could have stayed in a regular beachside hotel with much better service. There is no value for the addon resort fee and service and cleaning charges. They actually wanted us to take out all our own garbage and recycling. What is the cleaning fee for? Obviously no Improvements or updates have been put in this unit in decades and they were charging outrageous sums of money and giving no support whatsoever.