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Hotel overview

Kapalua Resort offers a variety of Maui vacation rentals for the discriminating traveler in three distinct properties: Kapalua Golf Villas, the Ridge at
Kapalua, and Kapalua Bay Villas. Located on the northwestern tip of Maui, the Kapalua Resort is just minutes away from three beautiful beaches and 36
holes of championship golf. The Kapalua Villas Maui exhibits the true meaning of ho'okipa (hospitality). Guests enjoy the convenience of spacious living
areas, full kitchens, large lanai (patio), washer/dryer, A/C, complimentary access to The Kapalua Tennis Center, preferred rates and access to Kapalua’s
Bay course and the tournament Plantation course, golf academy, hiking trails, three beautiful white sand beaches, activity desk and complimentary
internet and resort-wide shuttle service (Limited hours). Villas are appointed with island sensibility and flair. All villas available in ocean front, ocean view, partial ocean
view, and fairway view categories. Renting a car is highly recommended.
Shuttle available within Kapalua Resort instead of Shuttle to local attractions.

Location

Kapalua
Kahului, HI, USA - Kahului Airport (OGG) : 36 miles
Kapalua, HI, USA - Kapalua (JHM) : 4 miles

Property information

Year Built: 1977
Floors: 3
Total rooms: 115

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory A minimum mandatory hotel-imposed Daily Resort Charge of $39 (plus tax) per room, per day, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.
Advisory Kapalua Villas Maui has changed the address for their front desk and check-in location. Please see new address below: 300 Kapalua Drive Lahaina, HI 96761 Phone: (808) 665-9170 email: reservation@kapaluavillas.com
Advisory The following mandatory departure cleaning fees (plus tax) will be collected at check-out. Fees are approximate and subject to change without notice. $289 plus tax - One Bedroom $339 plus tax - Two Bedroom $364 plus tax - Three Bedroom
Advisory The following optional cleaning fees for housekeeping services are available and are collected at check-out. Fees are approximate and subject to change at any time without notice. -One Bedroom: $160 plus tax, per clean (Full Service) and $65 plus tax, per clean (Trash & Towels). -Two Bedroom: $205 plus tax, per clean (Full Service) and $75 plus tax, per clean (Trash & Towels). -Three Bedroom: $235 plus tax, per clean (Full Service) and $85 plus tax, per clean (Trash & Towels).
Advisory If guests are arriving after hours, they must contact the property at least 3 days prior to arrival to receive check in instructions. Please see contact number below: Phone: (808) 665-9179 email: reservation@kapaluavillas.com
Advisory The following mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out. Damage Protection Charge: USD $59.00 plus taxes (one time charge) per room This mandatory fee is subject to change.
Advisory If guests are arriving after hours, they must contact the property at least 3 days prior to arrival to receive check in instructions. Please see contact number below: Phone: (808) 665-9179 email: reservation@kapaluavillas.com

General policies & fine print

Check In: 3:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

Porterage is not available.

Student Groups/Young Adult Groups/Spring Break Policy
Student and young adult groups ages 22 and under will only be accepted with prior written authorization by Outrigger.

Daily Resort Charge - A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.

Mandatory hotel imposed Daily Resort Charge inclusions:
- Unlimited High Speed Cable and Wireless Internet Access
- In-Villa Safe
- Incoming Faxes
- Self Parking at your Villa
- Resort-wide shuttle on call (limited hours) daily
- Preferred Kapalua Resort guest tee time reservations with 45-day advance booking
- Preferred guest rates at Kapalua golf courses
- Use of Kapalua Tennis Garden facilities

The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.

Room requests are not guaranteed and are based upon availability upon check-in.

Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

4.0 1124 reviews
  • 1.0 star tripadvisor rating
    Kapalua Villas Nightmare stay

    8th time staying here since the 1990s, WOW has the Kapalua Villas management hit rock bottom. Check-in time is for only one hour between 4 and 5pm. "Welcome Pack" (which we kept being told we should consult for the info we were requesting which it supposedly contained) was never emailed, and when we arrived 5 minutes after 5pm, office was closed so never received anything from the management during our entire stay. Had to call security *(very nice man) to get a night service to call to get code for the unit door, as VRBO email said to contact local Kapalua Villas management for all entry and property information. Finally got door code info a hour later causing us to miss our dinner reservation. Entered unit, A/C broken and inside temp almost 90 degrees. Called Main office to report A/C outage for the WiFi login info, as the card in the room said to check the router for the login on the white sticker which didn't exist on the unit; office rep was very put off that we called, and rudely said we should have consulted our non-existent "WelcomePacK' for the info. Used towel and shampoo, with hair on bathroom floor meant someone had entered the unit and cleaned themselves up prior to our arrival. Went to use pool on last night, instead of key opening gate as usual during previous visits, there was instruction to use a "FOB" which we never received and unit key did not open gate; didn't use the pool as it wasn't worth the hassle to try and get access as it was once again past 5pm. At eaxctly 11A of last day, was greeted with a ring at the door from a staff person telling us to get out. Incredible, after all the problems with the resort. Needless to stay, will not be returning, which makes us ver sad. Please do not stay here. Property is still lovely, but unbelievable mismanagment by the current company makes staying here a nightmare so should be avoided at all costs.

    May 14, 2023
  • 3.0 star tripadvisor rating
    Extortionate added fees on check in

    Negative first. Be aware that there is a Extortionate cleaning fee plus an added insurance fee plus taxes. I was charged £640 dollars extra for my 5 night stay. There is no one available after 5pm so try to arrive for check in before 5pm. On a positive side the villas are lovely and the surroundings are beautiful. There are lovely beaches to visit. We stayed local and thoroughly enjoyed the location. There is a small store on site which sells pretty much anything you will need.

    Apr 11, 2023
  • 5.0 star tripadvisor rating
    Great property with beautiful views

    These are great villas for a family vacation. Property is well maintained with easy access to many beaches. Many pools and beautiful views of the ocean. We enjoyed the walking paths throughout the property. Great way to experience this part of the island

    Apr 04, 2023
  • 1.0 star tripadvisor rating
    Worst check in ever, with huge excess undisclosed fees

    Kapalua Villas Review written 23 03 27 This was supposed to be a very special post pandemic family reunion, of seven of us who hadn't seen each other in more than three years. It was Hawai, because some of us are Canadian (Toronto, B.C., Calgary) and some are Australian. I had booked two villas, with two bedrooms each, all pre-paid. Two arrived at 5 PM on Sunday: no staff at the villas. There was an envelpe at the office with our names on it. My relatives had to phone someone off site, who gave them lock box numbers. The property is very large, and it was hard to find the first unit. The staff on the phone would NOT GIVE them the lock box code for the other unit. Meanwhile it got dark, and the rest of us arrived about 8 PM. Our phones were nearly out of battery life. The person who answered for Kapalua Villas kept hanging up. We were all exhausted from a day's travel. We waited 90 minutes to get into the unit. We had had NO WARNING that the reception would be so inadequate. The next morning I went to the office see a person, who then told me that I had to pay many more fees: Tax GET Maui, Tax TAT County, Tax TAT state, (charged daily), ad Cleaning charge of $339.00 for each unit charge once for our eight day, a daily resort fee, and Damage Protection fees. The total extra I was charged was $2,784.16 US funds. (Canadian was nearly $4,000) The office staff kept telling me these charges were "on the website" and I should have known. I took out my iPad and asked the staff to show me where on the website these fees were listed. She was unable to find them.I have since been on the website many times, and never found them. My travel agent also could not find them. I have tried, via my travel agent. for two months to get a reply from the Villas, an apology for the dreadful arrival, and a reimbursement for the horrendous overcharges. I am still behind financially, since the total bill, without the overcharges, was exactly what I had budgeted for. I have travelled extensively for many years, and have never, ever, had a worse check-in, or been subjected to undisclosed and horrendously high overcharges. I had been to Hawai, including Maui, four times before and always been delighted with the venue and the services. That ended on this 8 day trip to Kapalua Villages.

    Mar 27, 2023
  • 4.0 star tripadvisor rating
    Kapalua Villas

    We have been going to a maui for 20 years, always staying at the Whaler 1224 on Kaanapali beach. Our preferred unit wasn’t available for the time we wanted, so booked Kapalua Villas for a week. The unit was huge, a one bedroom lower level. Wonderful patio looking out at a long expanse of lawn and the ocean. Kaanapali beach is one of the best in the world. Unfortunately, swimming in Kapalua is quite inconvenient. The local Oneloa Bay beach is full of coral, making swimming difficult, and a walk down to DT Fleming, not much better. Prices reasonable for Maui, but don’t expect Kehei prices.

    Mar 22, 2023