TripAdvisor traveler ratingbased on 6999 reviews
Fronting a world- famous beach, this Hawaiian resort provides families and honeymooners with a charming setting to create lifelong vacation memories. In the heart of Maui's famous resort area, guests enjoy delicious cuisine, nightly hula shows, interactive cultural activities, an arts and crafts fair and a departure lei ceremony.
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General policies & fine print
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Parking Fee : A parking fee will be charged for self parking and for valet parking. This will be collected by the hotel at check-in or check-out. The fee is subject to change without prior notice.
Reservations of 10 rooms or more need to be called into the Mark Travel Group Department.
Ratings & reviews
TripAdvisor traveler rating6999 reviews
We loved the Ka'anapali Beach Hotel. The hotel grounds are very clean and have a nice tropical feel to it. They are right on the beach and very close to Whalers Village where you have dining and shopping options. They also have a stand where you can rent boogie boards. It's also close to black rock if you like to cliff jump! Lahaina is also a short drive down the road less than 10 minutes. The rooms were clean although a bit dated but would love to stay here again.
Divided feelings - rating should be 3.5.
This was the first time in Maui for us so after some research we decided on this resort. Our room was comfortable, clean and had what we needed. We didn't have a lot of interaction with the staff, but were happy with the care given to our room everyday. The location is very nice, beautiful views and the grounds are well maintained. There were two days when there was an outside contractor in to cut back trees etc but we were away sight seeing so it had no impact. There was never a time we couldn't find a chair to lounge in outside when we wanted to. However we felt we were nickle and dimed a fair bit. The safe inside the room cost an additional $1.50 per day. They were older safes, with a key, not the newer keypad style so they surely have been paid for many times over. We were given vouchers for free bottles of water that you could get at their little store. They were 8 ounce bottles - more of insult than anything. Parking was $14 a night ($18 for valet) and be warned the spots are so narrow that any size vehicle leaves very little room to exit and you have to be very careful parking your rental and can only hope the door doesn't get damaged. The beach life was disappointing. Everyday but one we had a phone call informing us that swimming was not advised because it was too rough. I assume this is for liability.People were in the water but it was a very sharp drop right at the shore so there is no time you can walk with your feet in the water and stroll down the beach on the property. The waves crash in and dump you but some people looked to be enjoying it and getting covered in the churning sand. The walkway to the Whalers Village is sho rt and there are shops, an ABC store and some places to eat - two restaurants and several fast food places. We did eat there a few times but enjoyed going into Lahaina more or finding someplace to eat when we were sightseeing. Many more choices available elsewhere. I dont think we would stay there again. I would rather look into some resort in Kihei. More choices for food, good beaches and excellent whale watching right outside your door.
25th anniversary trip
we were there supposed to be celebrating our 25th wedding anniversary but it was right when COVD was making businesses and restaurants shut down . it was very disappointing, but one day we hope to return to Maui and the Ka'anapali Beach Hotel. it was a great location and great value !
Feel the aloha as nowhere else
We spent only 2 nights here and fell in love with it. From the moment we arrived, we and the kids were immediately engaged by the staff. We were invited to participate in a sort of scavenger hunt to get to know the resort and our kids were told their Hawa'aiian names. One was REALLY long, and they had to recite their names and the meaning for the scavenger hunt. The staff were gentle and encouraging and had such a wealth of knowledge about the history and culture of Hawaii. We joined the musical instrument workshop which was extremely well done, and made and played a pu - which the kids were encouraged to respond with when the conch was blown each evening (and did with gusto). The setting is idyllic. The grounds have so many different native plants and birds. It is the most beautiful beach I have ever seen and wasn't crowded. 1 minute walk to shave ice. Delicious pizza at the tiki hut. The restaurant was delicious and had excellent portion sizes for the price. We could walk minutes along the beach to snorkel at Black Rock, where we saw Honu and loads of coral and beautiful fish. The rooms were a bit small and dated, but I know renovations are coming, and honestly it was too beautiful outside to worry! The live music every night and Hula demonstrated great talent and also engagement with the audience and charisma. I can't emphasize enough the seeming charm, sincerity and aloha of the staff. Mahalo
Covid 19 Stay
With the Covid 19 Pandemic going on, i think the hotel did their best to accomodate the guests. They had offered a 20 minimum for the breakfast, yet the items on the menu were more expensive than the 20 dollars that was offfered. We had to pay extra money every morning for the overage of the price.