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3842 reviews
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Jul 11, 2025Best hotel in Washington DC
The hotel delivered above and beyond our expectations. Amazing location, and the staff were incredible and super helpful. The room was super clean and tidy and the chocolates left on our pillow were a welcome touch. I wished I had stayed longer as it was a great experience.
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Jul 11, 2025
Close to everything
Nice view of the city and WW1 memorial from our room. The rooms were clean and comfortable. Close to the museums, and memorials. I've seen some of the other reviews stating this is not a full JW hotel, but I thought it was still nice. I don't expect constant hand-holding or catering to our every need, as we're not elite high society travelers, just your average vacationers, which this hotel worked out just fine. The staff was friendly, and helpful, and the bar was nice, although the drinks are pretty expensive ($22 for a cocktail). The food is pretty good too, but there are a lot of close restaurants you can walk to if you prefer. Those are also expensive, so plan on spending while you're here. Take an Uber to the Spy museum, walk down to the Warf, as there are even more restaurants and bars. It does get crowded, so plan on a wait.
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Jul 06, 2025Cold, dark and quiet
The secret is to book a room on the courtyard. No view and the rooms are cheaper. Works for me. What I want in a hotel is a clean room with good working air conditioning, and quiet. It delivers on all of those counts. The fitness center was warm and crowded, a no go, but not fatal. And food in the hotel is a joke. Go to Corner Bakery for breakfast, and Central (or any one of a dozen other options) for dinner.
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Jul 05, 2025Worst hotel in dc
Worst ppl to deal with. They gave away my prepaid room to some big wig. I booked a Washington monument view for my daughter she has a condition. She can’t be in super hot weather. I got there fighting traffic and 3 police road blocks to find out my room is given away to some one else. Do not book this place if you coming to dc.
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Jul 04, 2025
Terrible hotel does not deserve to be called jw
First stay-the hotel changed our reservation for 3 people/2 beds to a king bed with no pull out sofa! Because they were oversold with some conference. Had to argue with them to get a new room with a second bed! Second stay A week later- we returned to an exec suite. 1)room was late to be ready-5 pm 2)no water! None in the entire hotel! took till 9 pm to get water for a shower! 3)no furniture in 1 room of our suite at all-empty- 4)beds are doubles not queens and hard 5)electric curtains were broken 6)keys did not work for exec lounge even though we were in executive suite and told we had access 7)no flavored water in lobby 8)no pool,no spa 9)lobby bathrooms filthy This hotel is dilapidated the only thing nice is the lobby. They should lose their JW status they’re putting a bad name on Marriott.