TripAdvisor traveler ratingbased on 4446 reviews
Discover serenity at this premier oceanfront, all-inclusive, adults-only resort on Jamaica’s famed North Coast. Enjoy 225 ultra-chic rooms, including butler-serviced junior suites, Jewel Exclusives including Dining Under the Stars, Gem of the Day Cocktails, Dive-In Movies and more, 7 superb dining options, 6 bars including swim-up bar and in-pool concierge, 3 pools, complimentary resort-wide Wi-Fi, superb dining options, nightclub, complimentary green fees and transfers to the nearby 18-hole championship Runaway Bay Golf Club, non-motorized watersports, tennis, 2-story oceanfront fitness center and optional full-service Radiant Spa, 10-station Fit-Trail®, plus great value adds, including: Glass Bottom Boat Tour, Konoko Falls Excursion, Reef Snorkeling Excursion and Shopping Trip to Ocho Rios with a stop at Margaritaville, Yoga Retreat weeks, plus more. Ideal for friends, couples, weddings, renewal of vows, honeymoons and small groups.
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General policies & fine print
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
A price may display when children stay free, if your vacation includes transfer to your hotel.
Room taxes and service fees are included in vacation price.Minimum night stay restrictions may apply.Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating4446 reviews
My review is late as our trip was Feb 2020. The top 6 things about this resort were: - Restaurant staff - so friendly plus the food was delicious. - Clean rooms - we had a garden view but we still had an ocean view. - The coffee/cappuccino hut with fresh cookies - open early and late. - The beaches with snorkeling and never a problem getting chairs. - Pools with swim-up bars were not overpowered with music but fun. - Spa The top 4 things which could be improved (all I can think of) : - The entertainment - At the main buffet dinner, it was not good and very loud. The staff was very enthusiastic but low budget. - The tennis guy - I went once and he did not seem too interested in helping me. He liked to seat around all day. I noticed! - The front desk and concierge - given wrong information and not consistent from person to person. They did not go out of their way to accommodate guests. - Vendors on the property - pushy and annoying.
We had a blast!!
Where do I begin.. first it’s beautiful. The staff is amazing. They remembered our names by day 2 of our trip. First I have to compliment the entertainment staff. They work their butts off. I couldn’t believe how many hours they worked, and how great their attitudes were. Raw-j and Shaquie kept the party going. They were so entertaining, and made sure to feel like we had been friends for years. Danaiel and Ruth Ann kept the party going in the piano bar. One of our favorite places to be late night. Jamoyo, at the concierge desk was so sweet, and helpful. I took a fall down some stairs, and she made sure to find me the next day and make sure I was ok. Blacky Chan on the Hibachi grill was by far our favorite. He is full of energy, and even let my husband take a try at the hibachi grill. Troy and DeShawn at the bar, even though they were working at a slow pool bar one day. We had such a great time with them. Troy made us rainbow shots, and even though there was only a few of us at the bar. He made sure we had a blast. We liked him so much we searched to find him the next day, but I believe he was off. DeShawn went above and beyond.. After leaving Jamaica and heading back to Nashville. Two hours after landing a tornado went through our hometown, causing major damage. I received an email a day later from him, making sure we arrived home safe, and that we were safe. Being a server/bartender most of my life. This was such a touching email to receive. I’m sorry it took me so long to write this review between the tornados, and the covid life has been kind of crazy. I just wanted to compliment these amazing people for making our vacation one to remember. I highly recommend jewel paradise cove in Jamaica. The staff is as amazing as the views. Katie, and Patrick.
Best time of my life
Jewel Paradise Cove was an unbelievable experience. We spent Christmas there. The staff were more than accommodating, food, and lots of it, was delicious. Entertainment every evening. Everyone was more than willing to go out of their way to take the best care of us.
First time in Jamaica last April 19 and it was amazing!!
I highly recommend the Jewel Paradise Cove Resort & Spa. My husband and myself went to Jamaica for the first time a year ago and it was everything that we wished for in a resort. We were so impressed with all of the staff and very happy with everything that they had to offer. We loved the room which was always clean, the food was great and enjoyed all of the restaurants! We were booked this year again in April 2020 and were so looking forward to going back! Of course, our trip was cancelled due to COVID and it broke our hearts! I would like to wish all of the staff at the Jewel Paradise the very best and hope everyone keeps safe and healthy! We are still going to try and get back there again this year !! Sharon & Pierre
Our first time in Jamaica. The entire staff at the Jewel Cove Resort & Spa was spectacular, and the resort was exactly what my husband and I, and the other 3 couples with us had hoped it would be. This resort is intimate, has the feel of being on an island in the Tropics, is well maintained, and clean. Our reason for the group vacation was to celebrate the 30th wedding anniversary for us and two of the other couples. We were so pleased to receive the plate of chocolates sent from the management to recognize our anniversaries. We were in buildings 8 and 9. Our balconies overlooked the life size chess game, the waves crashing on the rocks, and the cluster of hammocks. We were very pleased to be in these buildings because of the views, the quietness, the proximity to the main pool, the proximity to the main dining room, the proximity to the beach, and to other services. We were not interested in playing tennis, which was far from our buildings. Our buildings were also close to a great sunset watching location - The Sunset Bar, located on the upper deck of the Italian Resturant. Pizza can be ordered from the Italian Restaurant and carried upstairs. We were not able to enjoy a ride on the Glass Bottom Boat because of the winds and waves. We did enjoy the evening entertainment after dinner, the piano bar, and this disco. A special heart felt Thank You to the management and the entire staff for continuing with business as usual during this time of the COVID-19 outbreak. It was obvious that staff was very aware of and adhering to precautions set by their Prime Minister. It was quite obvious that their primary concern was the safety and security of their guests at all times.