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Hotel overview
Location
Shelter IslandProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
5017 reviews
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Jul 08, 2025I was here for SHRM25 Conference. I enjoyed being on Shelter Island
The room was always clean, and they respected my privacy notices. My towels were fresh and white, and the bath area was spotless.
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Jul 02, 2025
Rooms are very tired - disappointef
Hotel looks lovely on website but our room wasn't great. The room we were allocated, although big, was dark.... at 4pm in the afternoon! This was because the room was long, with a small patio and a tall hedge covering the view of the car park. This tall hedge blocked a lot of light. We've never asked to change rooms in a hotel before but this was unacceptable, especially as we were staying for 3 nights. The only option given to us was an upgrade costing $25 extra per night. We were put on the 2nd floor, with a view, so this was much better. Bed was clean and comfy. Microwave was provided although no tea/coffee making facilities even though I saw the maids trollies with sugar/creamer etc on them so some rooms had them - I'd already been out and purchased my own cups by then! Not happy! Water pressure in shower was virtually non-existent so spent twice as long as normal in there rinsing out shampoo. Not happy!Furniture was scratched/chipped and the door on bedside cabinet felt like it was going to fall off. Bathroom door needs painting. Walls, skirting boards and main door were badly scuffed. Carpet had been patch repaired. Armchair (pale green) looked grubby were many hands had touched. At least we had a decent view. A well located hotel but judging by the website there are more acceptable rooms available.
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Jun 23, 2025Anniversary staycation
We had a wonderful stay in a suite at this hotel. The location was great and we were able to attend a concert nearby. We had a balcony and it was nice to enjoy the beautiful scenery that surrounds this hotel. We ate breakfast at the nearby restaurant. The menu for the breakfast was pretty good.
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Jun 18, 2025
Great location- we will be back!
My husband and I were very pleased with this location. We had a Marina view in the Casa Del Mar building. Our room was very clean and the bed comfortable. Shelter island is quiet and convenient to so many places! We will most definitely be back!
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Jun 17, 2025
Great location and price/amenities.
We have been going here for over 20 years. We love the location and price/amenities. The suites are perfect for families or just those that want a bit more room. We prefer the Marina view. The restaurant has always been solid and the grounds are always clean. Easy to get to anywhere in San Diego. It's been our "go to" when visiting family at least once a year for over 2 decades.