TripAdvisor traveler ratingbased on 4476 reviews
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General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating4476 reviews
Beautiful Sunny San Diego
Thank you for the Excellent service and Peaceful stay. Our suite was clean, the beds were comfortable and the beautiful views from our room window were stupendous. Everyone was so friendly. We will be back again!
Love it! See Jeff the bartender at a ge Blue Wave. He makes great drinks! Eat the fish taco - best in town. Swim in the pool - nice and warm. Sit by the fireplace - romantic. Get the Marina view - relaxing.
Great location, clean rooms and friendly service in San Diego
While times are different with COVID 19 the rooms were clean and I was able to call guest services if we needed any additional towels, cups, or toiletries. The staff was friendly and helpful when we checked in and out. There are great views of the bay and the marina. Our family stayed in a suite with a kitchen. We liked having a full size refrigerator. Their restaurant was opened and we ordered take out one night and enjoyed our meal. My 10 year old son doesn't usually like fish & chips and he like the Fish & Chips from the Blue Wave Bar and Grill.
Will not stay here again
First room they gave us was dirty. There was an actual ring of dirt around the tub. And the bed had been slept in. They clerk said there was no way for them to know if a room was clean or not. Then when they gave us the keys for the second room they told us to look for the seal on the door that showed the room had been sanitized. So I guess there was a way for them to tell if the room was clean or not. The second room we were given had standing water UNDER the shower. You could hear it and feel it. Once you were in the shower you could feel the broken floor underneath you. When we reported it they said they knew about it! Yet gave us the room anyways. Unfortunately we will not stay here again. With that being said the location is awesome, we will definitely be back to Shelter Island just at a different hotel. They have listed in the amenities that there are bikes available for guests free of charge. We asked if a reservation was needed to secure a bike and the person said "No reservations needed we have plenty of bikes". When we went to check out two bikes there were none. When I asked how many there were I was told 3. I'm not sure how 3 bikes are enough for a resort of 200 plus rooms. Save your money and look for another hotel on Shelter Island.
One of the best Best Westerns
We thoroughly enjoyed our stay. The 2 queen suite with full kitchen and sofa bed with marina view was perfect for our 3 night stay. We enjoyed long walks in the morning along the Shelter Island Marina or on the Bay side with views of downtown. The location is good for exploring pretty much all the highlights of San Diego. Extremely comfortable beds. The only negative was the lack of some kitchen items due to extra sanitation for Covid-19. But otherwise, highly recommend this resort hotel.