Hotel overview

TripAdvisor traveler rating

4.5 based on 1023 reviews
Dining, amenities and activities
Know before you go
An oasis for relaxation, rejuvenation, and improvements to holistic well-being, InterContinental® Suites Hotel Cleveland is proud to be the region's only wellness focused all-suite hotel. Our hotel is conveniently close to Cleveland Clinic Main Campus, while also providing easy access to the Cleveland's top attractions such as Cleveland Museum of Art, Rock & Roll Hall of Fame, and East 4th, along with Case Western Reserve University and Cleveland State University.

Property information

Year Built: 1999
Accessible rooms: 14
Double bedrooms: 74
Floors: 8
Nonsmoking rooms: 139
Single-bedded accommodations: 88
Smoking rooms: 23
Suites: 142
Total rooms: 162

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 19
Pet Policy The hotel does not allow pets except for service animals. There is no charge for service animals. Our Concierge staff would be please to assist you with referrals for kennels and pet care.

Ratings & reviews

TripAdvisor traveler rating

4.5 1023 reviews
  • 2.0 star tripadvisor rating
    review of room

    Carpet in room was filthy, arms of sofa were filthy ( I put towels on the sofa so i could sit on it) The chairs were so dirty that I called front desk to have them replaced, which they did do. One of the dirtyest and stained carpets that I've seen in a hotel of this quality.

    Sep 13, 2020
  • 5.0 star tripadvisor rating
    Great Stay

    This hotel is taking Covid-19 seriously, per-temperature screening, masks required in common areas, restaurant has proper distancing and even provide a plastic bag to put your mask in. Rooms are clean and modern. Will be staying here again.

    Sep 03, 2020
  • 5.0 star tripadvisor rating
    Convenient location for Cleveland Clinic visit

    This is a great hotel, very clean, wonderful location for Cleveland Clinic visit. The only problem was limited housekeeping services. Apparently this is related to Covid19 and subsequent staffing shortage.

    Aug 29, 2020
  • 5.0 star tripadvisor rating
    A+ Place to Stay

    Friendly, comfortable well care for and clean place to stay. Beds are comfortable and rooms are very clean. Staff is friendly, conscientious, helpful and a pleasure to interact with. Reasonable rates.

    Aug 29, 2020
  • 5.0 star tripadvisor rating
    Intercontinental Suites

    very pleasant and helpful personnel; meals were tasty, didn't take forever, and well presented;we always had enough towels and toiletries; we were not overcharged and got a good price for our two week stay.

    Aug 27, 2020