TripAdvisor traveler ratingbased on 1023 reviews
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Ratings & reviews
TripAdvisor traveler rating1023 reviews
review of room
Carpet in room was filthy, arms of sofa were filthy ( I put towels on the sofa so i could sit on it) The chairs were so dirty that I called front desk to have them replaced, which they did do. One of the dirtyest and stained carpets that I've seen in a hotel of this quality.
This hotel is taking Covid-19 seriously, per-temperature screening, masks required in common areas, restaurant has proper distancing and even provide a plastic bag to put your mask in. Rooms are clean and modern. Will be staying here again.
Convenient location for Cleveland Clinic visit
This is a great hotel, very clean, wonderful location for Cleveland Clinic visit. The only problem was limited housekeeping services. Apparently this is related to Covid19 and subsequent staffing shortage.
A+ Place to Stay
Friendly, comfortable well care for and clean place to stay. Beds are comfortable and rooms are very clean. Staff is friendly, conscientious, helpful and a pleasure to interact with. Reasonable rates.
very pleasant and helpful personnel; meals were tasty, didn't take forever, and well presented;we always had enough towels and toiletries; we were not overcharged and got a good price for our two week stay.