TripAdvisor traveler ratingbased on 5567 reviews
Relax and enjoy warm Jamaican hospitality, sumptuous dining and the finest resort amenities at the AAA Four Diamond Iberostar Selection Rose Hall Suites - All Inclusive. Nearly every part of the hotel offers stunning views of crystal blue waters and the area's most exclusive beach, located just minutes from the exciting shopping and nightlife of Montego Bay. In this all-suites destination, Iberostar is here to cater to your every whim. Float along a lazy river or jump the kids' Splash Park. Get soaked in the splash park. Snorkel over colorful exotic fish. Or simply relax in your own well-appointed suite, intricately detailed in classic Caribbean style. We also have a host of activities to keep you as busy as you want to be including: tennis, kayaking, snorkeling, fitness, table tennis, volleyball, catamaran, windsurfing and so much more.
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General policies & fine print
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
A price may display when children stay free, if your vacation includes transfer to your hotel.
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
SPRING BREAK POLICY: Bookings traveling in the months of March 1st,2020 to April 30th,2020 will be subject to the following conditions:
· The minimum age requirement for check-in is 18. One parent or chaperone at least 25 years of age will be required per room for check-in.
· In the event that any guests engage in inappropriate behaviour or cause physical damages to the facilities, the Hotel Management reserves the right to expel the said guest without reimbursement or refund of the remaining nights.
Iberostar Hotels & Resorts is a family oriented environment and thus has implemented the following policy for Spring Breakers reservations.The valid period is March 1st, 2021 to April 30th, 2021. Spring Breakers are defined as Students/youth between 16 and 23 years of age. - One parent or chaperone at least 25 years of age will be required per room for check-in. Adults accompanying are responsible for the students’ behaviour. - In the event that any guest(s) engaging in inappropriate behavior, disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s) without reimbursement or refund of the remaining nights.
SPRING BREAK GROUPS POLICY: Students/youth are considered between 16 and 23 years of age. In addition to the Spring Break Policy for all bookings traveling March 1st,2020 to April 30th,2020-April, Groups shall adhere to the following conditions:
· Any student/youth group must be pre-approved and will be reviewed on a case-by-case basis.
· Upon check-in, each group will be required to make a refundable cash deposit of USD $200.00 per room for any charges or damages that might be incurred during the stay.
Ratings & reviews
TripAdvisor traveler rating5567 reviews
We stayed at the Iberostar Rosehall Suites (Ocean Front Junior Suite) Sept 5th-12th. Prior to arrival I reserved concierge fast track service at MoBay Airport to avoid the huge lines ups due to the covid screening process. This saved us approx. 3 hours in line! Upon arrival at the resort we noted that it was quite empty (running at 10-20% capacity); great for us as easy to maintain social distancing. Hotel staff observed covid protocols consistently: wearing masks & requiring guest to do so in all public areas; sanitization of hands entering every area of the resort; breakfast buffets were serving stations with plexiglass separating guests from food & servers where possible; sports area sanitized equipment prior to & after usage; no island tours or excursions however hotel offered a few outings for hotel guests only – no guests from other resorts & no stopping at islands. We took the catamaran snorkel tour & had the entire boat to ourselves- Williams & Carlington (crew) were absolutely fantastic & fun! Beach servers Jo-Jo & Kadeem were absolutely a pleasure, thanks ladies! Our lifeguard Susie always friendly with a ready smile & daily chat. Dinners were a-la-carte every night except Saturday (buffet). Ruth’s steakhouse was our fave – steak was done perfectly! Mare Nostrum (Mediterranean) was also excellent, loved the lobster! A special nod to servers: Wayne, Raymond, Monique, Omray, Shane & Garcia! You were all wonderful & made our dinners that much more enjoyable. I must also mention Christopher our omelet station cook, always very pleasant, thanks for your great work! I would highly recommend this resort especially during covid, great service, very safe & tonnes of beautiful space to relax & chill out.
Thinking about canceling your trip to jamaica? DONT
I know the travel restrictions look daunting, just do them. Once we made it into the country and got to the suites, I didnt want for anything the entire week. The food was incredible and the weather despite an ominous forecast was even better. There is no way I can articulate just how amazing the staff is here. Patrice was our bartender at the beach for the entirety of our trip, but really so much more then that. She did first aid, told us all about the island, but most importantly she was my friend. i found myself hanging at the bar with her and just chatting. she even went to the store in her free time to grab me a drink native to Jamaica that i wanted to try... 3 days in a row! Theolyn and Felix were also amazing nothing but genuine hospitality. I was there for one week and could've stayed one more, that's a big deal coming from a home body like myself. that's what they do here, they make Jamaica feel like home. I will be back. DONT BE A FOOL! GO TO JAMAICA!
Well needed Vacation Relax and Refreshed
Our first trip ever to Jamaica, during the pandemic. The staff was so friendly and service was excellent and many people to name: Marcia B and Kishanne S, from concierge and food truck chefs Dwayne, Dennis, Kemar cooking delicious food (jerk chicken, burgers, hotdogs and specialty lobster and salmon). The bartenders and entertainment Carlos, Peaches, Richard, Lloyd. We highly recommend and hope to visit again soon. Great times and good food and facilities. Beach entertainment almost every night. DJ from the Diving shop took great care of us for kayaking. We had a beautiful room with an oceanview.
Best Trip EVER
If you want a beautiful ocean front hotel with amazing food and drinks, stunning views, as well as the world’s greatest staff, then this is the place for you!!! We were there for a wedding and basically had the entire hotel to ourselves due to COVID. The staff go above and beyond to make you feel safe and welcome during these crazy times. They have mask rules, sanitizer everywhere, and cleaning crews that are constantly working. Ladies who are booked to get married here: DO NOT CANCEL when you can say that you had a completely private beach wedding and were treated like a queen! I was a bridesmaid in this wedding and saw first hand how they went above and beyond to make the bride and groom and their guests happy and safe. Perfection is a great way to describe this resort. Originally we were supposed to be at one of the sister resorts next door, but had to be moved due to them not being opened yet. No one in our party was upset by the changes, they treated us like royalty the entire time. The only “issue” (because not really) that I had was the lack of water pressure in the shower, as I am a girl with long hair that takes forever to wash yet I still survived it just fine. We had no issues with only one restaurant being open at a time at night, we got to eat at them all during the week we were there with no complaints. Be prepared to be overstuffed with their endless options and gourmet dishes! We really fell in love with the staff while we were there. You could tell how excited they all were to have people in the resort again, and they showed that through their wonderful hospitality. There are too many names to remember, as we met so many wonderful people and had so many great conversations, but there is one we will never forget. We were on the Star Prestige Beach and were taken care of every day by the lovely Patrice. Words do not describe the sweetness and generosity of Patrice. She took such good care of our entire group of people, and really just went above and beyond for all of us. Buying Ting in the mornings before getting to work so she could make us the best drinks possible, teaching us about Jamaica and the people and their culture and sayings, sharing so many laughs, fixing minor injuries, I mean it really just doesn’t stop. She was our Momma, and us her babies and we cannot wait to come back and see her again!
Rachel & Chris’s Wedding Best Wedding Ever
Getting into Jamaica is difficult( negative PCR COVID-19 test results w/in 10 days of flight, obtaining a travel authorization from Jamaica, etc.) but well worth the effort. We attended the first wedding in six months at the resort. The staff is incredible. They wear masks all the time. The hostess squirts sanitizer on your hands and ensure social distancing; guests wear masks in all restaurants or inside spaces. I felt very safe. The wedding on the beach under a full moon was breath-taking. The tent glowed in the darkness, a chandelier hung from its ceiling, giving just enough light. The tent had a dance floor, and we had a DJ who played our song requests submitted with our rsvp’s. Dinner was tasty and well-timed. (Hair and make-up stylists came to the bride’s room. We ordered champagne and lobster tails as snacks!) Their prestige beach became our hangout. The 22 of us were the only ones using it for five days so we felt as though this were our private island. A HUGE shout-out to Patrice whose fun personality shone through. She served drinks tirelessly, laughed and sang and made us feel at home. Our oceanfront suite was impeccably clean. A large space, it contains a minibar, closet, closet with a safe, sitting area and a balcony overlooking the ocean. I was impressed with the service, the hospitality, the clean beaches, beautiful infinity pool... If you have the opportunity to visit Jamaica, stay here.🌴