TripAdvisor traveler ratingbased on 5554 reviews
Relax and enjoy warm Jamaican hospitality, sumptuous dining and the finest resort amenities at the AAA Four Diamond Iberostar Selection Rose Hall Suites - All Inclusive. Nearly every part of the hotel offers stunning views of crystal blue waters and the area's most exclusive beach, located just minutes from the exciting shopping and nightlife of Montego Bay. In this all-suites destination, Iberostar is here to cater to your every whim. Float along a lazy river or jump the kids' Splash Park. Get soaked in the splash park. Snorkel over colorful exotic fish. Or simply relax in your own well-appointed suite, intricately detailed in classic Caribbean style. We also have a host of activities to keep you as busy as you want to be including: tennis, kayaking, snorkeling, fitness, table tennis, volleyball, catamaran, windsurfing and so much more.
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General policies & fine print
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
A price may display when children stay free, if your vacation includes transfer to your hotel.
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
SPRING BREAK POLICY: Bookings traveling in the months of March 1st,2020 to April 30th,2020 will be subject to the following conditions:
· The minimum age requirement for check-in is 18. One parent or chaperone at least 25 years of age will be required per room for check-in.
· In the event that any guests engage in inappropriate behaviour or cause physical damages to the facilities, the Hotel Management reserves the right to expel the said guest without reimbursement or refund of the remaining nights.
Iberostar Hotels & Resorts is a family oriented environment and thus has implemented the following policy for Spring Breakers reservations.The valid period is March 1st, 2021 to April 30th, 2021. Spring Breakers are defined as Students/youth between 16 and 23 years of age. - One parent or chaperone at least 25 years of age will be required per room for check-in. Adults accompanying are responsible for the students’ behaviour. - In the event that any guest(s) engaging in inappropriate behavior, disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s) without reimbursement or refund of the remaining nights.
SPRING BREAK GROUPS POLICY: Students/youth are considered between 16 and 23 years of age. In addition to the Spring Break Policy for all bookings traveling March 1st,2020 to April 30th,2020-April, Groups shall adhere to the following conditions:
· Any student/youth group must be pre-approved and will be reviewed on a case-by-case basis.
· Upon check-in, each group will be required to make a refundable cash deposit of USD $200.00 per room for any charges or damages that might be incurred during the stay.
Ratings & reviews
TripAdvisor traveler rating5554 reviews
wonderful place to stay with your family
we had an awesome stay at Iberostar. The staff were amazing, All the restaurants were great, Buffet was awesome, so many food choices. The staff were so accommodating even for my 9 year old picky eater's needs. Amenities were great. It seems like a safe place for family and kids. As we entered the hallway to the rooms there was an unpleasant smell in the beginning, was not sure what it was from
My cousin had her wedding there last year in May that was my first time staying at the Iberostar Rose Hall Suites they are so beautiful I have a trip book for my bestfriend birthday & mine in June but had to change the date to July and I can't wait! If you ever get a chance to go please do they are so welcoming!
Home Away From Home!!!
I have been coming to Mobay Starb since 2012....it occurred to me on my most recent visit (3/5/20) that although this brand of resort is luxurious there is something VERY special about the staff in Mobay I didnt experience in DR! First let me start about how amazing and accomadating they are from management on down. COLLEEN COWAN knowing how many times I have been back, events I have had and always with friends/family was all too happy to grant my requests for changes. My favorite bell men from the Grand (KEVERNE AND WILLIAM) who always remember us with genuine affection when we visit (much love). Chef Dennis from the outside grill at the Grand was absolutely amazing with my grilled lobster salads. BELINDA BLAKE...thanks for amazing private dinner on the beach for my family and friends. she hit that out of the park. Just the extra thought and attention to detail was incredible along with your very professional and friendly staff (Chef Duval and bartender) DJ Ashanti is the best DJ I have experienced at Iberostar PERIOD!! Shout out to everyones favorite PINEAPPLE and my girl Kiki and Suzy. We love you guys. Thank you for another incredible vacation. I always have to leave one suggestion every year for management to help make our place better. So this year I am asking you to please consider an electric gate. How your treat your staff is also a reflection on you and how you are viewed as a company. There is no Godly reason these men and women (sometimes one at a time) should be opening those heavy gates manually. It is unkind to do that with ALL the money you generate. Please do better and know they are a HUGE reason people like me continue to return. ONE LOVE...UNTIL NEXT YEAR!
Destination Wedding in Montego Bay
High ratings for beauty of the property and elegance of the hotel suites Service was excellent We ate at the Asian restaurant,the italian restaurant and the buffet. All meals were fresh and delicious. We would highly recommend
Amazing staff! I give them 10 stars!!
We had stayed at the Iberostar Grand the resort next door to the Suites in February. We had the opportunity to dine twice at the suites. The first dinner was at Ruby's steak house. Unfortunately I had become ill during my stay at the Grand but was still trying to go to dinner with my husband so he may eat. I was so ill and could barely eat anything. I ordered a meal and had told our server to not be upset if I ate very little because I was sick. I believe her name is Shaneeka (with beautiful eye lashes. Please forgive me if your name is not correct) and she was overly concerned for me and went out of her way to give me advice on what to take to relieve my illness. She usually works in the Indian restaurant but was working that evening at the steak house. I give her 10 stars for great customer service as well as really caring for me. <3 The second dining experience was at the Italian restaurant at the Suites. Again when our new server Shay <3 found out I was sick she too, was very concerned and went above and beyond what she should have to make me feel cared for.Again I give Shay 10 stars! I then told her of the great service that Shaneeka had given us she said she is working in here tonight and called her over to us and again she asked how I was and I again thanked her for her concern.Both these servers usually work in the Indian restaurant together but it was closed that night so they moved them to the Italian. Just wanted to mention the Italian restaurant at the Suites have a better selection of menu choices than the Italian at the Grand. You cant even order a pizza at the Grand but at the suites you can. These two ladies were truly kind and caring that they should become an example to other servers on how to address and care for the guests. Thank you to you both I just wish I had been able to say goodbye before we left but I was too ill with what I know now was confirmed as Salmonella from the Grand. Keep up the great work ladies. My Husband and I sure appreciated you! <3 <3