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Hotel overview
Relax and enjoy warm Jamaican hospitality, sumptuous dining and the finest resort amenities at the AAA Four Diamond Iberostar Selection Rose Hall Suites - All Inclusive. Nearly every part of the hotel offers stunning views of crystal blue waters and the area's most exclusive beach, located just minutes from the exciting shopping and nightlife of Montego Bay. In this all-suites destination, Iberostar is here to cater to your every whim. Float along a lazy river or jump the kids' Splash Park. Get soaked in the splash park. Snorkel over colorful exotic fish. Or simply relax in your own well-appointed suite, intricately detailed in classic Caribbean style. We also have a host of activities to keep you as busy as you want to be including: tennis, kayaking, snorkeling, fitness, table tennis, volleyball, catamaran, windsurfing and so much more.
Location
Montego Bay-BeachProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
SPRING BREAK POLICY: Bookings traveling in the months of March 1st,2020 to April 30th,2020 will be subject to the following conditions:
· The minimum age requirement for check-in is 18. One parent or chaperone at least 25 years of age will be required per room for check-in.
· In the event that any guests engage in inappropriate behaviour or cause physical damages to the facilities, the Hotel Management reserves the right to expel the said guest without reimbursement or refund of the remaining nights.
Iberostar Hotels & Resorts is a family oriented environment and thus has implemented the following policy for Spring Breakers reservations.The valid period is March 1st, 2021 to April 30th, 2021. Spring Breakers are defined as Students/youth between 16 and 23 years of age. - One parent or chaperone at least 25 years of age will be required per room for check-in. Adults accompanying are responsible for the students’ behaviour. - In the event that any guest(s) engaging in inappropriate behavior, disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s) without reimbursement or refund of the remaining nights.
SPRING BREAK GROUPS POLICY: Students/youth are considered between 16 and 23 years of age. In addition to the Spring Break Policy for all bookings traveling March 1st,2020 to April 30th,2020-April, Groups shall adhere to the following conditions:
· Any student/youth group must be pre-approved and will be reviewed on a case-by-case basis.
· Upon check-in, each group will be required to make a refundable cash deposit of USD $200.00 per room for any charges or damages that might be incurred during the stay.
Ratings & reviews
TripAdvisor traveler rating
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Honest Review – Great Weather, But Major Disappointments
We’ve been to Jamaica before, and we know what to expect—but this time around, there were two major letdowns that really affected our trip: the food and the beach. Let’s start with the buffet. For 5 out of 7 days, the food was clearly reheated and repurposed from previous meals. Some dishes seemed to have been transformed two or even three times. That’s not just lazy—it’s potentially harmful for guests with histamine sensitivity or gut issues. Instead of recycling old food, how about cooking smaller, fresher batches? The best meal we had all week was on Mexican night. Jamaican night, ironically, was the worst. For a country known for vibrant and flavorful cuisine, it was disappointing to see such a lackluster effort. Now the ocean. This was the biggest letdown. We don’t come to Jamaica to sit by the pool—we come for the sea. Back in 2017, we could swim out freely. Now? The beach is so overrun with seagrass that most people were crouched in waist-deep water, just trying to find a small patch clear enough to enjoy. It’s obvious the ocean hasn’t been raked or maintained in years. For the price we pay, we expect at least basic upkeep of the beachfront. Clearing the sea grass doesn’t take much effort, and it makes all the difference. The weather was beautiful and the staff were friendly, but if you care about good food and ocean access, this resort is not delivering what Jamaica is known for Or at an affordable price. Mexico offers a similar experience, but with more swimmable beaches—and often at a better price.
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Take a hard pass
Swipe right on this hotel. Outdated and rundown. Not all restaurants are open. The staff is more interested talking amongst themselves and looking at their phones, before addressing and servicing the guests. The rooms are musty and have mismatched paint and definitely need an overall renovation. Grounds are cleaner than the interior. The food is unremarkable. The best thing is the rainfall shower and super charged blow dryer.
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Beautiful Resort, Amazing Staff—but BEWARE of High-Pressure Club Iberostar Pitch
We recently returned from the Iberostar Selection Rose Hall Suites in Jamaica, and overall, it was a fantastic vacation. I'm going to give some quick highlights: 1 - OVERALL The resort is beautifully maintained—from the comfortable rooms and clean pools to the lovely beach and a great variety of delicious dining options. What really stood out, though, was the staff. Everyone we encountered was warm, helpful, and brought that genuine Jamaican hospitality. Yea mon’! 2 - LAZY RIVER We were really looking forward to relaxing in the lazy river… but it turned out to be a little too lazy—LOL. Unfortunately, only one section had working jets, so instead of a smooth, continuous float, we ended up stuck in spots or drifting back and forth. In most areas, we had to get up and walk ourselves along just to reach the part that actually worked. Definitely a letdown. 3 - CLUB IBEROSTAR PRESENTATION (w/Concierge: Tanieka) I mimic what SO many other reviewers have said - AVOID at all costs. We were persuaded to attend what was described as a “quick, no-pressure presentation” in exchange for a small gift ($100 resort credit). What we actually walked into was a lengthy, high-pressure Club Iberostar sales pitch that dragged on far longer than promised. We explained multiple times that we weren’t in a financial position to commit and simply needed time to think things through—especially since it was our last day on the island and we wanted to enjoy what little time we had left. Still, the reps continued to push, ignoring our concerns and boundaries entirely. It felt less like an informative session and more like being cornered. Unless you have $90,000 just lying around and enjoy being pressured into big financial decisions on your vacation, do yourself a favor and skip this entirely. It's a disappointing blemish on what was otherwise a nice trip. To make matters worse, Tanieka, the concierge who initially invited us, had promised us a gift from the gift shop (sunscreen) as a token of congratulations for our engagement and simply for attending the session. However, when we went to claim it at checkout, we were told it was a "miscommunication." Frankly, that felt like a bait-and-switch tactic, using goodwill and false promises just to get us into the sales funnel. That’s not just disappointing—it’s unfair and not what you expect from a resort of this caliber. I had to speak with her supervisor, Ezekiel, who took over 25 minutes to find a solution. That said, we don’t want this one issue to overshadow what was otherwise a beautiful and memorable trip. We’d absolutely recommend Iberostar for the quality of the resort itself—but with a very clear warning: decline ANY invitation to a Club Iberostar presentation unless you're fully prepared for a high-pressure sales experience and some broken promises.
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My Special Trip To Iberostar Rose Hall
My experience at Iberostar was wonderful. All the staff were friendly and accommodative. Special shout outs to Mathew from front desk who was rather pleasant and went above and beyond for us. I had a great time dancing with the entertainment crew, who did an awesome job. I felt right at home. The food was quite good as well.
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Great resort, great location, great beach
This resort is great, food is amazing, no resos for restaurants, and really no dress code....which is a bonus when you're in a hot country and don't want to wear pants. Beach was always raked clean daily, very wide and lots of space. Food truck on the beach was so amazing, we ate here daily..... most rooms seemed to face the ocean, which is a plus, resort is big on sustainability, water was always available through the filtered taps located throughout the resort, the ice machine wasn't working, but really wasn't a huge deal. I did find not having straws a nuisance for slushy drinks, please bring your own if this is an issue for you. Go off the resort!!! The people and food are meant to be experienced, the pork pit is sooooooo good!!! Best jerk pork and chicken I've had. Free main street shuttle runs hourly, takes u to a nice shopping strip about 10 mins away, scotchies is also there, not as good as pork pit but it's good. Overall this resort was great, clean and staff super friendly and attentive. They work hard so please tip!!! Love jamaica!!! 🇯🇲🇯🇲🇯🇲