Wish you were here?
Hotel overview
Relax and enjoy warm Jamaican hospitality, sumptuous dining and the finest resort amenities at the AAA Four Diamond Iberostar Selection Rose Hall Suites - All Inclusive. Nearly every part of the hotel offers stunning views of crystal blue waters and the area's most exclusive beach, located just minutes from the exciting shopping and nightlife of Montego Bay. In this all-suites destination, Iberostar is here to cater to your every whim. Float along a lazy river or jump the kids' Splash Park. Get soaked in the splash park. Snorkel over colorful exotic fish. Or simply relax in your own well-appointed suite, intricately detailed in classic Caribbean style. We also have a host of activities to keep you as busy as you want to be including: tennis, kayaking, snorkeling, fitness, table tennis, volleyball, catamaran, windsurfing and so much more.
Location
Montego Bay-BeachProperty information
{{title}}
Hotel details
Hotel advisories
General policies & fine print
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
SPRING BREAK POLICY: Bookings traveling in the months of March 1st,2020 to April 30th,2020 will be subject to the following conditions:
· The minimum age requirement for check-in is 18. One parent or chaperone at least 25 years of age will be required per room for check-in.
· In the event that any guests engage in inappropriate behaviour or cause physical damages to the facilities, the Hotel Management reserves the right to expel the said guest without reimbursement or refund of the remaining nights.
Iberostar Hotels & Resorts is a family oriented environment and thus has implemented the following policy for Spring Breakers reservations.The valid period is March 1st, 2021 to April 30th, 2021. Spring Breakers are defined as Students/youth between 16 and 23 years of age. - One parent or chaperone at least 25 years of age will be required per room for check-in. Adults accompanying are responsible for the students’ behaviour. - In the event that any guest(s) engaging in inappropriate behavior, disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s) without reimbursement or refund of the remaining nights.
SPRING BREAK GROUPS POLICY: Students/youth are considered between 16 and 23 years of age. In addition to the Spring Break Policy for all bookings traveling March 1st,2020 to April 30th,2020-April, Groups shall adhere to the following conditions:
· Any student/youth group must be pre-approved and will be reviewed on a case-by-case basis.
· Upon check-in, each group will be required to make a refundable cash deposit of USD $200.00 per room for any charges or damages that might be incurred during the stay.
Ratings & reviews
TripAdvisor traveler rating
-
Horrible entertainment staff, won’t return
Entertainment staff told my child she was a liar & couldn’t be trusted with information. Aside from the outdated hotel, no jacuzzi access, and outdated technology, staff seemed ill equipped to handle our concerns. Every manager or available authority was “on lunch” - seems that perhaps the employees come across poorly trained is because they are poorly supervised
-
AMAZING VACATION!!!!
Had the best trip with my sisters to this resort! The staff were so attentive and friendly! The resort was beautiful, clean and the rooms were comfortable! My contact Kerry Kay was available anytime I had any questions and made sure we had everything we needed and more! Odane in the VW food truck greeted us everyday and made the best jerk chicken on the resort! Our serving staff that catered to us everyday at the beach were amazing! Celebrated my Birthday there and was spoiled! Staff went above and beyond! I would highly recommend this resort to all my friends and family! Being a member had amazing perks and privileges! Thank you Iberostar and staff for an amazing experience!!!
-
Bait and seitch
We stayed at the Iberostar Rose Suites in Jamaica and encountered several issues right from the start. Upon check-in, our rooms weren’t ready, but we were fine with that since we arrived a little early. However, when we did get to our room, we noticed a musty, moldy smell, and the hallway had an odor reminiscent of a wet dog. Half of the water features were also out of order, but we brushed it off as we were there for a wedding and still planned to enjoy our time. We went to find water stations but were disappointed to see that the water at the buffet was barely trickling. To make matters worse, the ceiling in the restaurant was leaking. We then went to the spa to book a couples massage, which was advertised at $350. We made the reservation, but when we arrived for the treatment the next day, we were charged $728. When I pointed out the discrepancy, they explained that the price was per person, although the menu clearly listed individual services at $180-$200. I couldn’t understand why a couples massage would cost $800. I called the front desk, but they couldn’t help, and at that point, I realized this place was nothing more than a bait-and-switch. The Iberostar Rose Suites is a hotel that’s clearly in decline, and I would recommend avoiding it.
-
FABULOUS!
Fabulous!! Stunning location and view right on the ocean. Loved that it's only 3 stories. Lots of choices for food, all amazing, especially the Caribbean lobster. Our first time at an all-inclusive adults-only resort and it exceeded expectation: the natural beauty, the food, the staff, the daily entertainment, the spa, the water exercise classes. They made a big deal of recognizing our birthday.
-
Friendly and personable staff
Service was great and friendly. I enjoyed getting to know the staff who went out of their way to assist me with anything I needed. My drinks and belly stayed full. There was always something to do there as well either by the pool or in the ocean. Rooms were spacious and clean; the bathtub was huge and so inviting.