TripAdvisor traveler ratingbased on 4568 reviews
Gracing the shores of Riviera Nayarit, the all-inclusive, AAA Four Diamond Iberostar Playa Mita is an unforgettable resort in one of the world's most beautiful destinations. Here, nestled between the Pacific Ocean and the Western Sierra Madre Mountains, you'll find spacious accommodations complete with the finest amenities, specialty dining to please every palate and a wide range of activities. At Iberostar Playa Mita we've continued our long-standing tradition of creating unforgettable destinations for families and couples alike.
LocationRiviera Nayarit - Beach
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General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - The resort is a family oriented environment and thus has implemented the following policy for Spring Breakers reservations. The valid period is March 1st, 2020 to April 30th, 2020. Spring Breakers are defined
as Students/youth between 16 and 23 years of age.
- One parent or chaperone at least 25 years of age will be required per room for check-in. Adults accompanying are responsible for the students’ behavior.
- In the event that any guest(s) engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s) without reimbursement or refund of the remaining nights.
Spring Break Groups Policy - Students/youth are considered between 16 and 23 years of age. In addition to the Spring Break Policy for all bookings traveling March-April, Groups shall adhere to the following conditions:
- Any student/youth group must be pre-approved and will be reviewed on a case-by-case basis.
- Upon check-in, each group will be required to leave a refundable cash deposit per room for any charges or damages that might be incurred during the stay.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating4568 reviews
Fabulous Vacation During the pandemic!
Set aside your fears during this pandemic, the Iberostar Selection Playa Mita has done an amazing job with all the required necessities to provide a clean and sanitized resort. Space is provided in every area you attend. Not only is the resort beautiful, the food from all five restaurants are great. The most important to my family and I, was their superior customer service. The personalized treatment they provided to each one of us was special and top notch. Thank you Isaac, Gio, Carlos, Jennifer and all of the other friendly, always smiling and greeting staff you come across with. Your genuine customer service will be missed! Marilou Nelson, James Coffee, Madelyn and Elizabeth
The WOW factor
I went to this resort for the first time 3years ago, and it was amazing top 5 in all aspects!! Food, shows, entertainment, service!!! Everything was perfect. We decided to book it again and the wow factor was gone!!! The beds on the room a little bit smaller than in the past and uncomfortable, the maintenance took two days to glue a plastic dispenser on my room, the food in the nopal restaurant exactly the same for breakfast, ugh didn’t want to get back. The shows not what I have seen in the past.. they look like school performance, uncoordinated, not prepared.. sigh what a disappointment!!.. they tried to improve, they did!! But the excuse is the pandemic!! That’s NOT AN EXCUSE!! IS AN OPPORTUNITY TO DO BETTER, THE HOTEL HAS LESS CUSTOMERS, then KEEP PEOPLE INFORMED OF THE CHANGES., ENGAGE THE PEOPLE IN ALL ACTIVITIES. the only show worth it is the Mexican and they only made ONE show but they Announced TWO so when we went, it was no show!!! WHY ALL THE ACTIVITIES ARE DONE AT 1am??? The band ended to play every night at 10:50 and the AUTOMATIC DJ STARTED!!! Ughhh. With ugly music and he doesn’t care that all of us are there, he is busy picking up cables and don’t interact with anybody??? It’s VACATION TIME PEOPLE!!!! PLEASE!!! WE WANT TO BE UP AND DANCING AND LISTENING TO MUSIC AND HAVE PEOPLE MAKE THE TIME AND THE MONEY WE SPENT .. WORTH IT!!! PLEASE!!!!
too loud and busy
It was a nice place, but there were too many kids who were allowed in areas that should have been designated adults only. Pool bar actually had signs that read no children, but everyday there were kids not only by the bar, but sitting and playing on the stools. They just seemed to congregate in that area and no one said anything even though the signs were there. The staff and the parents just ignored it. Don't get me wrong I love kids, but when I'm on a vacation with my husband and just want to relax and read, it's really hard too do that when kids are yelling, throwing balls, splashing water. The resort should consider this when creating areas and ensure that there are quiet / adults only sections so that everyone can be happy.
We had such a great time at this resort! Super friendly staff, great food, many fun activities. Entertainment staff Gio, Pepe, Marcelo went out of their ways to ensure we all had fun. From Bingo games to water aerobics and salsa lessons our family of 12 had a blast. Victor at the bar made special drinks for us. Adrian at the breakfast buffet was so enthusiastic with a big smile and made us try different sweets. We felt very safe amid the pandemic because the staff take every measure to accommodate social distancing and hand sanitizing. In our experience this was the best time to travel as the resort was not too crowded. Here are a few tips before you go: take your hydro flask with you as there are no bottle waters offered at the resort and there are many water stations you can fill up. Take pesos with you to pay for taxi or shuttle as the exchange rate at the hotel is ridiculous and taxis don’t take credit card.
Masks are required
Please, be aware that you must wear a masks In public area. Beaches are closed, Staff is fighting with you not to swim in the hotel area. Everything else is excellent but those requirements to wear a mask make us uncomfortable. If we knew we would not come.