Hotel overview
TripAdvisor traveler rating
based onPerched on the tip of the Baja California Peninsula, Hyatt Ziva Los Cabos is a luxurious all-inclusive oasis for all-ages. Just up the Pacific Coast, between desert dunes and ocean rock formations, our magnificent beachfront resort offers spectacular views
of the Sea of Cortez and is only minutes from San José del Cabo. At Hyatt Ziva Los Cabos, your family will enjoy beautiful suites with sleek décor and private balconies with ocean vistas. Enjoy delectable cuisine at 7 unique restaurants, a pristine beach on
the Sea of Cortez and all-inclusive activities for unforgettable family vacations in Los Cabos.
Indulge in private spa treatments overlooking the deep blue sea. Savor local and international cuisine – from tapas to sushi – and creative cocktails – at 12 unique restaurants, bars and lounges, including our Italian restaurant on the beach and a Mexican
plaza with an authentic taqueria. Enjoy deep-sea fishing, scuba diving, golf and infinite outdoor excursions on the Baja coast. Or, just relax and soak up the Mexican sun in the resort's four sparkling pools, including a kid's pool, plus two hot tubs, or sip
a mojito on the beach as you gaze into the Pacific. Experience The Evolution of All-Inclusive™ at Hyatt Ziva Los Cabos.
Location
San Jose del Cabo - BeachProperty information
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Hotel details
General policies & fine print
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
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Apr 16, 2020Day Pass (not worth it!)
We came here on a day pass ($90 each!) to visit some of our family that was staying here. As someone who can't drink and is gluten free, this was already quite the steep price to pay for some tacos and a day by the pool. What wasn't explained to us ahead of time, was that this didn't even include dinner which was incredibly frustrating to learn after having paid. We spent the day at the family pool (because of the family/kids we were visiting) and it was PACKED. They told me that they had been saving their pool towels from the day before because the seats by the pool filled up before the towel station opened in the morning (so they brought their old towels down at 6am to get a seat). That sounded absolutely crazy to me and I would not want to have to do that every day on vacation. To me, this place did not seem like it was worth the price.
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Apr 04, 2020Best Vacation Ever!!
There were 9 of us...3 rooms, 6 adults and 3 children. Ages ranged from 65 years - 6 months; my husband, our 2 daughters, and their families. It was the first vacation with our sons-in-law. Everyone had a ball and no one was ready to leave. The resort was beautiful, the rooms were clean with ocean views, delicious food, great drinks, friendly, helpful staff. We were there in November; the week before Thanksgiving. The weather was beautiful, but the water was cool if you were not in the sun. We’d love to go back one day!
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Apr 01, 2020
Amazing staff
Had a great time, staff were really helpful and friendly, especially the waiter Carlos Salinas at La Plaza. He was really helpful and attentive, honestly the best service I've ever received by any employee. Will be coming and recommending to this Resort because of the great staff like Carlos!
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Mar 30, 2020No longer a 5 star family resort, more of a 4 star convention & conference center
This was our second time to the Hyatt Ziva, we had a family vacation the previous year during the exact time frame, end of February. The downgrade in quality of the hotel, from the previous year, was obvious as soon as we checked in. While the service from staff was exceptional, everything else was a big disappointment. Right at check in we noticed various different signs and booths set up for companies holding seminars, conferences, awards ceremonies, sales meetings, etc. Throughout our week long stay these various company events took over all areas and grounds of the hotel, with events going well into the night. On a daily basis most of the outdoor areas, including pool grounds and pathways around the hotel, were either taken up with company events or they were occupied throughout the day with set up crews. Trying to relax and navigate in our beach attire, bathing suits, among constant work crews and company employees which were in business attire, was beyond uncomfortable, awkward and not what we paid for when we purchased a package to this 5 star family resort. We were at no point made aware by Hyatt or Canada Vacations that the hotel had changed its scope. At dinner time, accessing resort restaurants or even getting around the hotel was challenging and impossible at times, as grounds and restaurants were overtaken and blocked off for these various company events. Then there was the constant day long noise from these events, with team building, training and sales events over taking any quiet or relax time. Other areas of the hotel also suffered a very obvious and definite downgrade. The restaurants, including the main buffet restaurant, were very downgraded from the previous year. The food selection or availability was cut in half. Most breakfasts we spent waiting around for food to be replenished and the constant run out of buffet dishes was at every meal. Some of the breakfast dishes had also been cut in half, literally. Dinner time was a joke in terms of selection and quality and did not fit the experience we had the previous year or at other 5 star resorts. Other areas we were shocked to see had been lowered in terms of standards and even safety, were basic necessities and requirements at any resort, but especially at a 5 star resort. Pool chairs were rationed and scarce, and on a daily basis there was a constant struggle to get any available seating. Having to wake up at 6am to secure chairs was unacceptable. Guests had to resort to all kinds scams to get these chairs even from the night before. Again not acceptable for a 5 star ALL INCLUSIVE resort. What the hotel did do instead was set up cabanas which could be rented for about $50US a day, this was also unacceptable as this is an all inclusive resort and we shouldn't be paying for sitting around the pool or beach. This kind of trickery on the hotel's part was very obvious throughout the day and all other guests we spoke too were very displeased with the situation and said they would not be coming back. In terms of safety, there are the expansive concrete pool areas and walkways, which are falling apart to the point that the plastic meshing under the concrete had been exposed and posed a very big safety hazard to those with bare feet which was the norm around the pool. With the exception of wonderful staff, which were courteous, understanding, and unbelievably hard working, this hotel is no longer a 5 star hotel, a family resort or even a relaxing resort. The only thing 5 star about the Hyatt Ziva is the price tag. We had planned to make this hotel our yearly family vacation destination, but we will not be going back.
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Mar 24, 2020
Amazing resort amazing staff!
Our family had a terrific stay at the Hyatt Ziva we will definitely be back. The premises and restaurants were first class. Overall the staff was fantastic, a few of them went above and beyond to make our stay very special.... Margarita, Edgar, and Armando!!! Hope to see you there again soon.....