Wish you were here?

Hotel overview

Hyatt Vivid Grand Island is designed for adults looking for a relaxing and engaging all-inclusive experience in Cancun with a down-to-earth atmosphere. Our 400-suite modern resort is perfectly situated between the Nichupte Lagoon and the Caribbean Ocean just 15 minutes from the airport, and its sleek, high-rise layout offers the ultimate bay, ocean and sunset views. It’s where custom meets convenience and living well is effortless. From familiar flavors and locally-inspired fare to inviting amenities, friendly service and an array of cultural experiences, we set the stage for joyful moments.

Property information

Connecting rooms or suites: 17
Total rooms: 400

{{title}}

Hotel details

Amenities

Show more

Activities

Show more

Hotel advisories

Advisory Rooftop access at the hotel will be reserved for Vantage Club guests only. Includes exclusive use of rooftop pool, Cobalt swim-up bar, and breakfast/lunch at Oishii, with personalized concierge services and premium liquors. Guests staying during this date change will retain access, arriving after prior bookings can access the pool but not Oishii for breakfast/lunch. Non-Vantage Club guests can enjoy the Cobalt bar with standard liquor options. Rooftop gym and Oishii dinners remain open.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 AM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Allowed:
Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.5 1403 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing trip

    My stay at Hyatt Vivid was amazing from the very first moment! The check in was smooth and welcoming, and the staff made me feel truly cared for throughout my visit. The resort is stunning modern, clean, and filled with breathtaking views. A special shout-out to Orlando from the entertainment team! He was incredible. His energy, friendliness, and ability to get everyone involved made our experience even more memorable. He truly went above and beyond to ensure every guest was having a great time, and his presence brought such a vibrant and fun atmosphere to the resort.

    Jul 11, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    I don’t think I’ll ever go back.

    Since the hotel is still under construction, only half of it was open, and the staff were not properly trained. There’s no beach on site, so you have to take a shuttle, but the seaside wasn’t well maintained. There was too much seaweed on the sand. The bellboy even scammed us with the taxi.

    Jul 10, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Aesthetic Hotel

    The room was spacious and had a great view. The bathroom had two shower heads which was great for couples. The amenities were very Aesthetic, perfect for a girls or couples trip. It had a variety of specialty restaurants and my favorite was Aglio. I loved every single thing on the menu. For coffee lovers like me, it has a 24/7 Cafe open. I order cappuccino, cortados and affogato. It was a great experience!

    Jul 10, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Love this resort!

    I loved this resort! The staff was so friendly, welcoming, and helpful. The entertainment was good without being over the top. The rooftop pool views are truly unbeatable. We did purchase the Vantage Club, which gives you access to the rooftop pool, along with a few other things. I was a little confused because we could walk up to the pool without anyone asking if we have the Vantage Club. It seemed like anyone could go up there without paying. Anyway, the beach club was so cool. You do have to take a shuttle like less than 10 min away but it has the best vibes and the staff is amazing there. The only downside was the seagrass at the ocean. It covered the entire beach. I know a lot of that cannot be helped- it's just the season. But you literally couldn't even walk in the sand because it was completely covered with the seagrass. So I am glad there are pools at the beach club!

    Jul 09, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great Stay At Hyatt Vivid

    The hotel is very nice and clean. The food is great and ever restaurant has excellent service. The rooms was spacious and clean and the tv options were good. Never complained about poor wifi service. Beach shuttle is ok but the prices to get the nice cabanas is ridiculous.

    Jul 09, 2025