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Hotel overview

Surrounded by a picturesque sculpture garden, this intimate California getaway offers couples, spa-lovers and honeymooners the ideal setting for romance and relaxation. A charming accent to the Historic Railroad Square in Santa Rosa, guests of the resort are provided with the perfect blend of traditional service and modern amenities including a deluxe menu of pampering massage therapy, facials and manicures and pedicures at the grand spa; delicious dining in the Brasserie Restaurant and bar; a 24-hour Stay Fit Gym; continental bowling lanes; an Empire ice skating arena; polished guestrooms featuring Hyatt’s signature Grand Bed™ and a great location near over 200 wineries and excellent golf courses.

Location

Sonoma County
San Francisco, CA, USA - San Francisco Intl Airport (SFO) : 60 miles
Oakland, CA, USA - Metropolitan Oakland Intl Apt (OAK) : 60 miles
Santa Rosa, CA, USA - Sonoma County Airport (STS) : 15 miles
San Jose, CA, USA - San Jose International Airport (SJC)

Property information

Year Built: 2002
Last Renovation: 2009
Accessible rooms: 6
Floors: 3
Total rooms: 155

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:  Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:  Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

General Information:  Room taxes are included in vacation price.
Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Allowed

Ratings & reviews

TripAdvisor traveler rating

3.5 594 reviews
  • 2.0 star tripadvisor rating
    2 star hotel with a 4 star hotel price

    Disgusting room. The prior customer’s used soap bar and shampoo bottle were left in the shower stall. Old food residue stains were present all over the bed skirt. The bathroom light did not work. The bathroom door looked like it had been beaten in. Not worth the money.

    Dec 01, 2022
  • 5.0 star tripadvisor rating
    Great Location and very nice hotel

    Everyone was very helpful and provided excellent customer service. The location was excellent. We could walk to local restaurants and shops. The fitness room had lots of great equipment. The pool area was vey nice.

    Nov 30, 2022
  • 3.0 star tripadvisor rating
    Addon fees spoil a nice experience

    Hotel and staff were very nice, but felt like we were getting nickel and dimed for everything. Parking was plentiful around the hotel but they still wanted to charge $18/night for parking on their half unpaved lot. $40 nightly resort fee charged in addition to room rate. Charge for breakfast. Room was a bit above average, the ability to cast to the TV was very appreciated, and the hot tub and heated pool were fantastic and very clean. If the extra fees had been included up front instead of tacked on in small print this review would easily have been 4-5 stars.

    Nov 28, 2022
  • 5.0 star tripadvisor rating
    Clean! Excellent location!

    We stayed here during thanksgiving. Walking distance to downtown, just so convenient. There’s a trail right behind the hotel, our family was enjoying our morning walk a lot before we checkout. The room was quiet and clean as expected.

    Nov 28, 2022
  • 5.0 star tripadvisor rating
    This hotel is fantastic!!

    My son was in an accident. I am from out of town and I went to the hospital to be with him. I was absolutely exhausted and the girl working the night shift was so kind and accommodating as she help me figure out which room would suit my needs the best. I purchased the package with a free breakfast. It had everything you could ever want. I would rate this hotel, a 10 out of 10.

    Nov 24, 2022