Hotel overview

TripAdvisor traveler rating

4.5 based on 4503 reviews
Dining, amenities and activities
Know before you go
Experience Hyatt Regency San Antonio... located on the famed Riverwalk across from the historic Alamo. This stunning downtown hotel is a premier destination for individual travelers, meetings and special events. Stroll among dozens of sidewalk cafes, boutiques and galleries. Board a riverboat for a leisurely cruise. Visit centuries-old Spanish Missions and the historic La Villita. Discover a unique American city with a rich and colorful history.

Property information

Year Built: 1981
Last Renovation: 2003
Accessible rooms: 11
All rooms non-smoking: 579
Connecting rooms or suites: 98
Double bedrooms: 268
Floors: 16
Nonsmoking rooms: 579
Rooms with internet access: 632
Single-bedded accommodations: 341
Suites: 53
Total rooms: 632
Total rooms and suites: 632

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Recovery Charge: US $3.00 per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
General Policies: Children 18 and under stay free with adults.
Kids Stay Free Policy Maximum number of children per paid adult: 0
Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

4.5 4503 reviews
  • 4.0 star tripadvisor rating
    Not to bad

    The hotel and the location was great, but there is additional parking charges that aren't mentioned and you are charged daily for the parking. It was a bit annoying needing to leave the hotel cross the street and travel up a few floors just to get to my vehicle. I figured the parking would be part of the hotel and it's fees, it was not. Other then that the stay was great.

    Mar 26, 2020
  • 5.0 star tripadvisor rating
    Great location

    Located in the heart of the Riverwalk. There were Many excellent restaurants nearby. The Alamo was right across the street. Only complaint was that handicap rooms were very, very far from the elevators.

    Mar 20, 2020
  • 3.0 star tripadvisor rating
    OK Stay

    Standard features for a business hotel, but the property is showing its age. Parking is expensive, non-elite guests are charged $ 3 for a bottle of water in the room, Lower floors have street noise. The registration desk staff is courteous and professional.

    Mar 18, 2020
  • 5.0 star tripadvisor rating
    A star in Downtown San Antonio

    This hotel is one that I will visit again in the future. It was really clean and the rooms were very up to date. The only improvements that I would make would be to have USB connectors by the desk area

    Mar 18, 2020
  • 5.0 star tripadvisor rating
    Best part of our vacation

    This was the best hotel experience we ever had as a couple. From a complicated check in from a third party booking that was corrected and simplified by the front desk staff to the immaculate room, the pleasant staff at curbside, and the friendly morning coffee shop attendants they all made our stay amazingly comfortable and we felt completely at home. The glass elevators in the atrium, the beautiful water running through the hotel at RiverWalk level were amazing. Even though it was cloudy 3 of the 5 days we were there ,we enjoyed the rooftop pool 3 days and used the excersize room. A big Thank You to Christian our waiter Thursday night in the bar who gave us outstanding service and food recommendations and made our last night memorable. I would definitely recommend this hotel to anyone planning to stay on the Riverwalk.

    Mar 16, 2020