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TripAdvisor traveler rating3136 reviews
I will never stay at another Hilton property ever again. I stay in hotels at least twice a month and never had any problems. Especially when I’m only headed to work at the hospital the next day. Well this Hilton never informed me I’d be charged $75 for checking out 30 minutes late for oversleeping. No signs no phone calls nothing!! I booked thru a 3rd party which was $110 then see the Hilton charged me another $110. Wow over $200 for a room that smelled like smoke and had stains in the tub!!! What a scam. First and last time ever.
Great Summer Spot
I am sure there is a lot to do here in all seasons but it is perfect for the summer! From your room you can see a nice view of the city and the Delaware River. As soon as you step out the front door you are at Penn's Landing. In the summer that is transformed into Spruce Street Harbor Park. This is a great central location to experience all of Philadelphia! The Philly boardwalk feel is not to be missed. The restaurant in the hotel is good too! The executive lounge is better than others I have experienced.
Awful Room...Truly a bad experience!!!
I just needed somewhere comfortable to lay my head for the night and they were offering a great rate. I thought that they would put a greater emphasis on cleanliness with the whole COVID thing going on but NO! The elevator from the Parking garage was filthy. I got in very late so I was exhausted. The carpet in my room had some type of white stains all over it that clearly had not been cleaned...my room had no towels and I immediately began to itch as soon as I took a chance and layed on the bed. I winded up trying to catch a couple of hours sleep in the chair (to exhauseted to try to go through the drama of changing rooms). My girlfriend and I winded up leaving the room just a couple of hours later and trying to catch some sleep in the car because we both were having problems with itching in the room. This was by far the worst experience I've ever had at a hotel and I am a loyal Hilton Honors member!
I will go back!
It was the perfect get-away for me! My standard room was upgraded to a corner water front room with a majestic view!! This one night stay allowed me to appreciate my hometown and what it has to offer.
It was centrally located, clean, I earned Hilton Points, . Friendly people, knowledgeable and helpful. I would stay here again and I highly recommend it. We did not eat in the restaurant, but the female host helped us with recommendations of activities, bars, etc.