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3844 reviews
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Jul 08, 2025Nice stay on the waterfront
We only stayed two nights while in the city for a wedding but we enjoyed the waterfront location and the room. The room was well appointed with a comfortable bed, nice sheets , towels and a mini fridge. The location was convenient for our event as well as being within walking distance to Independence Hall and some great cheesesteaks at Oh Brothers. I would stay here again.
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Jul 05, 2025
Dated rooms but perfectly fine
Stayed for one night with our kids in two rooms. Checkin was super simple, manager was very nice and helpful. Rooms definitely need to be updated- bathtub was kind of peeling and bottom of dresser was scuffed and dented. Not a big deal at all but I can see what other reviewers mean. Ellis Coffee was a perfect addition- lots of coffee choices, fruit cups, yogurt, bars, chips, drinks etc. We did not eat at the restaurant. Checkout was easy too and our bags were stored at the desk until we were ready to leave. The self-parking is weird. You go in the garage and take elevator to bottom floor. You use walkway to the hotel and then take another elevator into the hotel. Kind of a pain, we would valet next time.
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Jul 01, 2025The Fall of a once great property - this place is a STAY AWAY now at all costs property
It had been 20-some years since I stayed here and in 20 years this place went downhill... badly. I should have known when we went to check in to our room and there was trash outside of our room. Glasses and such from someone, not us. Housekeeping never bothered to pick it up when cleaning our room earlier. When we got in the room, the shower was peeling. Large strips of whatever were coming off if you pulled at them. Lastly with the room - the AC didn't work, which in mid-winter is not an issue but in June when its 96 outside that is a problem. The engineer came up and he tried to fit it - he never got it fixed and offered us a fan for the room... yes you can guess - we never got the fan. Two other notes --- 1. I called the front desk for almost 20 minutes straight to report the AC issue - no one answered, but when i went downstairs two employees were there and apparently they had turned the ringer volume off... WTF! 2. I suspect one of the front desk employees had let their friends into the pool as there were two large groups of people (20 plus people) at the pool who were not associated with the property as guests.... that was not a huge deal but it made for cramped quarters... and since the AC wasn't working the pool was more than necessary to get cooled off. Just a terrible stay... terrible and a long way down from what I had experienced all those years ago. Shame on you Hilton Penns Landing for allowing a property with such a great location to be turned into an example of what lack of leadership and quality standards does to a property.
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Jun 28, 2025Nice hotel with accommodating staff
I don’t usually write reviews, despite spending almost half the year traveling internationally. But my recent stay at this hotel really stood out. The staff were friendly and professional, making me feel genuinely welcome and well taken care of. A special shoutout to Anita Sequeira—despite my last-minute request and short notice, she went above and beyond to help me secure a meeting room. Her dedication made all the difference for my business needs, and I’m truly thankful. All in all, my experience was great, largely thanks to the amazing team here. I’d definitely recommend this hotel to other travellers.
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Jun 15, 2025Do not go
This is not a four star hotel. It is a 2 star. I was very disappointed. Rooms are old. Bathroom were old and dirty. Elevators take a very long time, expect long waits. You have to pay for parking and walk a while to get to room. Pool is small and water is freezing. I would not recommend.