Hotel overview

Business and pleasure do mix at Hyatt Regency Long Island. Set in a stunning, resort-like setting with a championship golf course: Take advantage of our health club, indoor and outdoor pools and an adjacent par 71 golf course and driving range. Each hotel room provides an oversized desk and an award winning Aeron chair.

Property information

Year Built: 1986
Last Renovation: 2006
Accessible rooms: 12
All rooms non-smoking: 331
Connecting rooms or suites: 32
Double bedrooms: 170
Executive floor: 1
Floors: 10
Nonsmoking rooms: 331
Rooms with internet access: 358
Single-bedded accommodations: 190
Suites: 8
Total rooms: 358
Total rooms and suites: 358

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Hotel details


Dining options are available for this property.
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Multiple amenities are available at this hotel.
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This property offers numerous activities.
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General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
General Policies: Children 18 and under stay free with adults.
Kids Stay Free Policy Maximum number of children per paid adult: 0
Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

4.0 1300 reviews
  • 1.0 star tripadvisor rating
    Awful Response to the COVID Situation

    I recently have been having the worst experience with The Hyatt Regency Long Island. I am scheduled to get married in September and called last week to ask my options regarding the room block with what’s going on. I had been emailing the person I originally was dealing with and got no response. Their entire team except Nick was furloughed and didn’t notify any of their brides or respond to any of the emails. Nick was beyond rude and completely lied about how they are handling the covid situation being set by their corporate office when it’s actually up to the individual franchisees. They are still holding me completely accountable for the room-block that I agreed to before all this started going on. I tried explaining to him that I can’t expect people to book rooms right now for a wedding when the hall is currently closed, we don’t know if it’s happening, I may have a limited guest count, I can’t send our invitations yet and and need to meet my minimum in 3 months, people are reluctant to travel, or may choose to cancel because my dad has MS and I can’t imagine putting him in a room with that many people or getting married without loved ones with health conditions present. I tried seeing if they would work with us and asked about different scenarios. At one point Nick completely cut me off and told me he had to go because he had 60 other brides to deal with. When I called Hyatt Consumer Affairs directly to get some answers he sent me a nasty email within minutes and consumer affairs did nothing to help. I understand that I agreed to a contract but their cancellation rate and not meeting my minimum rate is based on reasonable loss, given this situation I feel like that shouldn’t apply and they should be more accommodating. If I am being treated so poorly during such hard times, I can’t imagine how they will treat my guests. He also kept pushing me to “formally cancel so he could start the process” because upon doing that they can charge my credit card for 75% of the room block right now (about $2,000). The entire situation is really awful and how they are acting is disgusting and taking advantage of a terrible situation.

    May 07, 2020
  • 4.0 star tripadvisor rating
    Visit for wedding

    Considering the pandemic, the visit was very good. My only issue was the bathtub dripped and there were no wash cloths. I called the front desk, but never got any. Had to go to a wedding, so that could be why they never appeared!

    Mar 18, 2020
  • 3.0 star tripadvisor rating
    tough travel

    travel and accomodations were hurt by the coronavirus pandemic. No closed...we had a wedding at another venue and we stayed at the hotel. I think the staff did the best they could under the circumstances.

    Mar 17, 2020
  • 5.0 star tripadvisor rating
    Best Stay

    The rooms were clean and comfortable. I got the best sleep I have ever had in a hotel. I always wake up at 3-4 am and I could have kept sleeping after my alarm. I did not hear noise from other rooms. Because of health scares I wiped down the room and had nothing on my Lysol wipes when finished.

    Mar 12, 2020
  • 4.0 star tripadvisor rating
    Breakfast was Delicious!!!!!

    Customer service was great, the desk in the room was chipped and the toilet seat needed changing so basically my room needed a little TLC but breakfast made it easy for me to overlook those issues because it was soooooo good.

    Mar 09, 2020