Hotel overview

TripAdvisor traveler rating

4.5 based on 3414 reviews
Dining, amenities and activities
Know before you go
A private oasis, this inspired resort provides exemplary accommodations, distinctive amenities and spectacular vistas. Overlooking Lake Tahoe’s North Shore, guests are within minutes of 16 downhill ski areas, and enjoy convenient access to a 24-hour casino offers non-stop gaming action, luxurious spa services and distinctive, award-wining restaurants.

Location

Incline Village/Diamond Peak
Reno, NV, USA RenoCannon International Apt (RNO) : 30 miles
Sacramento, CA, USA - Sacramento Metropolitan (SMF
San Francisco, CA, USA - San Francisco Intl Airpor

Property information

Year Built: 1975
Last Renovation: 2012
Accessible rooms: 14
Floors: 12
Total rooms: 422

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory Clients attending a convention may not use this package for their hotel stay.
Advisory A minimum valet parking fee of $32 per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
Advisory A minimum self parking fee of $22 per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
Advisory The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: US $37 + tax per room per night Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.

General policies & fine print

Check In: 4:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies: Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee Inclusions:

• local shuttle to area shops and restaurants, welcome glass of sparkling wine, 800/888/local calls, fitness center, $5.00 match play coupon for casino, incoming/outgoing faxes, business center access, summer inclusions (memorial day thru labor day), beach/pool chair, umbrella and personal towel service, exclusive access to hotel's water sports rental company - kayaks, paddleboats, jet skis and motor boat rentals, daily children's beach and poolside activities, exclusive access to hotel's private pier and beach bar, yoga on the bach (weekends only), Saturday night dive in movie, winter inclusions ( after labor day to memorial day), snowshoe usage, unlimited gopro camera usage, ski valet, s'mores kit and complimentary Wi-Fi.
Pet Policy Pets Allowed

Ratings & reviews

TripAdvisor traveler rating

4.5 3414 reviews
  • 4.0 star tripadvisor rating
    Business trip

    The moment you arrive the staff out front is warm and welcoming. Rooms are beautifully appointed, and super comfy with great ambiance and gorgeous views. Food was fresh, flavorful and delicious from Cutthroat Saloon. Evening staff at The Provisions could be more aware, friendly and willing to assist. .

    Nov 20, 2020
  • 5.0 star tripadvisor rating
    Exceptional Staff, Perfect Location, A++ VIP Experience

    I cannot express enough how much I appreciate the entire team here - their attention to details ensures that all guests get a true VIP experience. The customer experience is A++ here - thanks to the topnotch staff! This property is meticulously maintained and fantastically managed from the top down. Their vast lush grounds are beautiful. All interior spaces, lobby, rooms, restaurants, casino, etc., etc. are "white glove" immaculate. Management graciously upgraded me to a beautiful lakefront cottage and the personal care from Becca & Jennifer really made my stay special. BIG THANKS to the entire HRLT team - you are all true professionals and I cannot wait to come back!

    Nov 19, 2020
  • 5.0 star tripadvisor rating
    Anniversary Stay

    28 years ago we stayed at the Hyatt during our honeymoon. This anniversary we decided to revisit the Hyatt with our wedding party. Our stay was excellent and we had a wonderful time. We will certainly be back.

    Nov 18, 2020
  • 5.0 star tripadvisor rating
    Excellent Stay

    I have never stayed at this property but have heard great things. Everything was exactly as others had said. Beautiful location, was welcomed with a glass of champagne at check in, fireplaces were warm and inviting, clearly marked safety protocols, delicious dinner and beautifully appointed room. Would highly recommend staying here for anyone- good for business, couples, family and friends!

    Nov 18, 2020
  • 5.0 star tripadvisor rating
    Best Resort Experience - EVER!

    The customer service in this resort is the best we have experienced. Every answer was "yes," and they were accomodating of every request. That made it such a relaxing, enjoyable stay. It felt like home. Very pet friendly, too. The food at every restaurant/cafe was superb. We will definitely be back. Check out the "Work from Hyatt" special.

    Nov 14, 2020