TripAdvisor traveler ratingbased on 3414 reviews
LocationIncline Village/Diamond Peak
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General policies & fine print
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee Inclusions:
• local shuttle to area shops and restaurants, welcome glass of sparkling wine, 800/888/local calls, fitness center, $5.00 match play coupon for casino, incoming/outgoing faxes, business center access, summer inclusions (memorial day thru labor day), beach/pool chair, umbrella and personal towel service, exclusive access to hotel's water sports rental company - kayaks, paddleboats, jet skis and motor boat rentals, daily children's beach and poolside activities, exclusive access to hotel's private pier and beach bar, yoga on the bach (weekends only), Saturday night dive in movie, winter inclusions ( after labor day to memorial day), snowshoe usage, unlimited gopro camera usage, ski valet, s'mores kit and complimentary Wi-Fi.
Ratings & reviews
TripAdvisor traveler rating3414 reviews
The moment you arrive the staff out front is warm and welcoming. Rooms are beautifully appointed, and super comfy with great ambiance and gorgeous views. Food was fresh, flavorful and delicious from Cutthroat Saloon. Evening staff at The Provisions could be more aware, friendly and willing to assist. .
Exceptional Staff, Perfect Location, A++ VIP Experience
I cannot express enough how much I appreciate the entire team here - their attention to details ensures that all guests get a true VIP experience. The customer experience is A++ here - thanks to the topnotch staff! This property is meticulously maintained and fantastically managed from the top down. Their vast lush grounds are beautiful. All interior spaces, lobby, rooms, restaurants, casino, etc., etc. are "white glove" immaculate. Management graciously upgraded me to a beautiful lakefront cottage and the personal care from Becca & Jennifer really made my stay special. BIG THANKS to the entire HRLT team - you are all true professionals and I cannot wait to come back!
28 years ago we stayed at the Hyatt during our honeymoon. This anniversary we decided to revisit the Hyatt with our wedding party. Our stay was excellent and we had a wonderful time. We will certainly be back.
I have never stayed at this property but have heard great things. Everything was exactly as others had said. Beautiful location, was welcomed with a glass of champagne at check in, fireplaces were warm and inviting, clearly marked safety protocols, delicious dinner and beautifully appointed room. Would highly recommend staying here for anyone- good for business, couples, family and friends!
Best Resort Experience - EVER!
The customer service in this resort is the best we have experienced. Every answer was "yes," and they were accomodating of every request. That made it such a relaxing, enjoyable stay. It felt like home. Very pet friendly, too. The food at every restaurant/cafe was superb. We will definitely be back. Check out the "Work from Hyatt" special.