Hotel overview

Set along the newly developed north riverbank boardwalk, the hotel is located in the heart of the downtown business district and within walking distance of the Jacksonville Landing, Center for Performing Arts, Florida Theatre, and a mile from ALLTEL Stadium - home of Jaguars NFL football.

Property information

Year Built: 2001
Last Renovation: 2006
Accessible rooms: 41
All rooms non-smoking: 955
Connecting rooms or suites: 278
Double bedrooms: 709
Executive floor: 1
Floors: 19
Nonsmoking rooms: 955
Rooms with internet access: 963
Single-bedded accommodations: 237
Suites: 25
Total rooms: 963
Total rooms and suites: 963

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Hotel details


Dining options are available for this property.
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Multiple amenities are available at this hotel.
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This property offers numerous activities.
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General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
General Policies: Children 18 and under stay free with adults.
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 17
Pet Policy Pets Allowed: 1-6 nights, a $100 non-refundable pet fee will apply. 7-30 nights, a $200 non-refundable pet fee will apply. Only dogs weighing 50 lbs and under are permitted; two dogs allowed if not exceeding 75 lbs total. Service Animals exempt from fees.

Ratings & reviews

TripAdvisor traveler rating

4.0 4381 reviews
  • 5.0 star tripadvisor rating
    Absolutely Wonderful Inn with Exceptional Service and Beautiful View!

    Our second time to have the privilege to stay with the Hyatt Regency Riverfront in Jacksonville. The hotel is well-maintained, convenient to the riverwalk, walking, shopping and the business district. The rooms are well appointed and the staff is very friendly and helpful. Definitely recommend Hyatt Regency Riverfront!

    May 26, 2020
  • 1.0 star tripadvisor rating

    So sad that the hotel treats Hyatt rewards members like low income when they use points to book. They gave us a AC view room when assured a river view on booking. Nothing said upon questioning. IHG always upgrades us to best room and treats us well.

    May 23, 2020
  • 5.0 star tripadvisor rating
    Exceptional staff!

    They went above and beyond to make sure my wife and I enjoyed our stay. We brought our own bottle of wine to the room but forgot our wine key. A few minutes after a call to the front desk we had one in hand delivered to our room to borrow.

    Mar 30, 2020
  • 4.0 star tripadvisor rating
    Great stay and location

    A clean and modern hotel. The room was average in size , king bed, work station and a clean bathroom with a shower/tun combo. The in house store was nice, served Starbucks coffee and had a good selection of food / drinks. The happy hour in the bar was a great deal. Nice staff from check in to out

    Mar 29, 2020
  • 5.0 star tripadvisor rating
    Amazing Experience for Hosting Convention

    We recently hosted our national convention at the Hyatt Regency Jacksonville Riverfront and could not be more pleased with how it went! Coming from the hosting/organizational side of things, we were beyond impressed by the entire hotel and hotel staff that we worked with. Michael James and his team did an amazing job ensuring all our needs were met. Whenever we needed help with the a/c or extra chairs in a room, the team was right there to assist. AV through Encore (thanks, Caitlin!) was fantastic---I even had a presenter comment it was the best AV service he had ever received. From a visitor's view, I have to say the entire hotel was awesome. Beautiful rooms, great dining options, friendly service, etc. Definitely try the Georgia Peach will need it after a long day of working! All our attendees were extremely happy with their entire experience. We will definitely be back for another convention, and hopefully for just some travel at some point as well! Highly recommend this hotel to any events looking for space in Florida.

    Mar 26, 2020