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Hotel overview

Minutes away from the charming specialty boutiques and dining along El Paseo Drive, this upscale resort offers superior accommodations and upscale amenities. Championship golf courses and an expansive spa are the perfect compliments to the wide range of inviting dining and entertainment options available to guests during stays at this exclusive getaway.

Location

Indian Wells
Palm Springs, CA, USA - Palm Springs Municipal (PSP) : 15 miles
Ontario, CA, USA - Ontario International (ONT)
Los Angeles, CA, USA Los Angeles Intl Airport (LAX)

Property information

Year Built: 1986
Last Renovation: 2012
Accessible rooms: 18
Floors: 5
Total rooms: 530

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory A minimum mandatory hotel-imposed fee of $29.00 (plus tax) per room, per day, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.
Advisory A guest parking fee will be charged and collected by the hotel. Pricing is per vehicle, per night. This applies to valet and self parking. • $23.50 (October thru May) • $15.50 (June thru September) The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.

General policies & fine print

Check In: 4:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.0 4737 reviews
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Very underwhelming and not a pleasant stay

    Dimly lit rooms which made it hard to see what's inside your suitcase. Outdated and old fixtures, decor. Pools were not clean. The housekeeping service was the worst. We had to call several times a day to get our room cleaned. Basic things like towels and trash being taken out required several messages and chasing them all the time. Would not recommend staying here given this experience. Very underwhelming and not a pleasant stay.

    Apr 22, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Disappointing!

    This is a highly over rated hotel. I would not consider it to be more than a 2 or 3 start hotel at best. For these extremely high prices, we expected this place to be clean and comfortable. But, the showers are super small, the rooms are disappointing, they lack any wow factor, not sure why they are worth a grand a night.

    Apr 22, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Wonderful Stay at Grand Hyatt

    The resort is beautiful, and the service throughout was top-notch — warm, welcoming, and attentive. The **kids' pool and splash area** were a huge hit with our little ones! It’s thoughtfully designed, super fun, and perfect for keeping them entertained while we relaxed nearby. The family-friendly vibe made the whole experience even more enjoyable. We’ll definitely be coming back — such a great getaway spot with something for everyone! ⭐️⭐️⭐️⭐️⭐️

    Apr 21, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fantastic Family Spring Break Stay

    The Grand Hyatt Indian Wells was an excellent choice for our family get away over Spring Break. Parents, kids, and grandparents enjoyed the pools and water park area daily - loved the lazy river, the two slides, and all the variety in pool and spa choices. Our Penthouse Suites were spacious, nicely decorated, and had amazing large balconies with comfy loungers and couches. Although the property was at full capacity due to Spring Break, we received great service and found the food and drinks tasty! Spent one afternoon at the spa and enjoyed the Zen time.

    Apr 18, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Spring break at the Grand Hyatt Indian Wells

    Wonderful property. Friendly helpful staff everywhere. Lovely suite. Amazing breakfast. Clean updated rooms, with a very nice lobby. Loved the marketplace on property. This is the kind of simple luxury that we appreciate within the Hyatt world.

    Apr 17, 2025