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Hotel overview

Houston's 2nd largest hotel with 955 rooms, including 20 suites, 34 meeting rooms, Spindletop Restaurant, Einstein Bros Bagels, lobby lounge, health club. Within walking distance to Theater District, George R. Brown Convention Center, Minute Maid Park and Toyota Center.

Property information

Year Built: 1972
Last Renovation: 2020
Accessible rooms: 20
All rooms non-smoking: 955
Connecting rooms or suites: 200
Double bedrooms: 386
Executive floor: 1
Floors: 33
Nonsmoking rooms: 955
Rooms with internet access: 1
Separate floors for women: 1
Single-bedded accommodations: 540
Suites: 20
Total rooms: 955
Total rooms and suites: 955

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
General Policies: Children 17 and under stay free with adults.
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 17
Pet Policy Pets Allowed: Refer to Hyatt.com for complete Pet policy

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.0 3507 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great experience

    This hotel was Centrally located. The Rooms were clean and comfortable. The Food in the lobby was affordable. The Front desk staff were very helpful and kind. I Would definitely stay in this hotel again if going back to Houston and the area in the future

    Apr 23, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fast response

    I was staying at the hotel for a conference. I want to sincerely thank everyone working there who helped me. I got allgegic from outside the hotel. When I was back the hotel, they responded very fast to my allergy. The paramedics came within ten minuts. People kept check on me to make sure I was fine.

    Apr 21, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    For curly hair Kevin

    Kevin the curly hair Kevin, is the best!! He has been so nice and respectful! Kevin has made this trip so much fun!!! We also almost hit him with our car lol but we will miss him very much. He is also very dope. Also the hotel has great smelling soap.

    Apr 19, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent Stay

    Anytime I plan on staying in Houston, Hyatt Downtown will be the place I stay! The staff was amazing, the rooms were super clean and I loved the fact if I didn't need housekeeping during my stay they added $20 credit to my bill! I literally couldn't find one thing negative about my stay this weekend! I LOVED IT!!!

    Apr 16, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great valet parking

    Really enjoyed our stay at the Hyatt, but what impressed us the most was the customer service that Benji provided through valet parking. He always had a smile on his face and was very pleasant to speak with. We noticed that he not only was that way with us, but with the rest of the customers around us. Everyone on the team should really aim to have the energy, and enthusiasm that Benji has. Great job!

    Apr 10, 2025