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Hotel overview

Experience a captivating beachside retreat at Hyatt Regency Grand Reserve Puerto Rico, steps from the leach and nestled beside the lush El Yunque Rainforest. This family-friendly resort invites you to relax, unwind, and immerse yourself in the nature's beauty. With 579 spacious guest rooms, the resort offers some of the largest rooms in Puerto Rico, including Regency Suites and Villas en La Reserva. Standard rooms start at 520 sq. ft., while villas offer from 688 to 1,050 sq. ft. of comfortable space, making ideal for families and groups alike. Enjoy a round on our world-class 18-hole golf course designed by Tom Kite, or explore the rich history of Old San Juan. At Hyatt Regency Grand Reserve Puerto Rico, we believe in the philosophy that "Doing Nothing Means Everything". Take a break and lounge by our expansive lagoon-style pool, rejuvenate at the Rainforest Spa, or simply find inspiration surrounded by landscapes.

Property information

Year Built: 2004
Last Renovation: 2019
Accessible rooms: 10
All rooms non-smoking: 579
Double bedrooms: 283
Executive floor: 1
Floors: 3
Nonsmoking rooms: 579
Rooms with internet access: 1
Single-bedded accommodations: 296
Suites: 6
Total rooms: 579
Total rooms and suites: 579

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Hotel details

Amenities

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Activities

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Hotel advisories

Advisory A minimum mandatory hotel-imposed resort fee of 18% (plus tax) per room, per night, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due.

General policies & fine print

Check In: 4:00 PM
Check Out: 12:00 PM
General Policies: No charge for children 12 yrs and under when sharing room with parents
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 12
Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.0 2650 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Wedding weekend

    Omar was always checking in with my family and I . The whole trip he remember my family and my little daughter's names . Just over all took care of us . The resort is beyond beautiful . I would be going back in the near future. Just make sure to know no cash its all card or charge to the room

    Jan 13, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Not ok with being senselessly ripped off for food & drinks

    The area surrounding the property is lovely. The rooms are OK but the prices of food and beverages are terrible. Yes, one can expect an expensive drink &/or dinner BUT ..... $80 for a breakfast (for 2 people) is an absolute SIN. I will never go there again just because of that.

    Jan 13, 2025
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Will not stay there again

    Expected a better Hyatt experience. Staff was not attentive at all poolside. Had to get your own towels and find your own side table. The poolside menu had a few items, not even a salad on the menu. Drinks were mediocre. Sent back the Pina Colada twice.

    Jan 13, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Wonderful setting, with challenging logistics to articulate the full experience,

    A mostly comfortable and self-contained resort, where kids are partially free to get lost. Conversely, strict account is taken at Breakfast. Checkin and Checkout are complicated processes, adding time if there are discrepancies (which there were.) Given the environs, I should be possible to reduce friction and enable a more logistically comfortable experience.

    Jan 13, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Relaxing mom getaway

    My bed was so comfortable and the sheets were so soft that I didn’t want to get out! But when I did, the ocean was calling. Plenty of chairs by the water. Great pool! Delicious breakfast buffet that includes gluten free options. The no-see-ums got me good, but a warm soak in the tub helped the itching.

    Jan 12, 2025