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Hotel overview

Experience a captivating beachside retreat at Hyatt Regency Grand Reserve Puerto Rico, steps from the leach and nestled beside the lush El Yunque Rainforest. This family-friendly resort invites you to relax, unwind, and immerse yourself in the nature's beauty. With 579 spacious guest rooms, the resort offers some of the largest rooms in Puerto Rico, including Regency Suites and Villas en La Reserva. Standard rooms start at 520 sq. ft., while villas offer from 688 to 1,050 sq. ft. of comfortable space, making ideal for families and groups alike. Enjoy a round on our world-class 18-hole golf course designed by Tom Kite, or explore the rich history of Old San Juan. At Hyatt Regency Grand Reserve Puerto Rico, we believe in the philosophy that "Doing Nothing Means Everything". Take a break and lounge by our expansive lagoon-style pool, rejuvenate at the Rainforest Spa, or simply find inspiration surrounded by landscapes.

Property information

Year Built: 2004
Last Renovation: 2019
Accessible rooms: 10
All rooms non-smoking: 579
Double bedrooms: 283
Executive floor: 1
Floors: 3
Nonsmoking rooms: 579
Rooms with internet access: 1
Single-bedded accommodations: 296
Suites: 6
Total rooms: 579
Total rooms and suites: 579

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Hotel details

Amenities

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Activities

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Hotel advisories

Advisory A minimum mandatory hotel-imposed resort fee of 18% (plus tax) per room, per night, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due.

General policies & fine print

Check In: 4:00 PM
Check Out: 12:00 PM
General Policies: No charge for children 12 yrs and under when sharing room with parents
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 12
Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.0 2900 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Overall great Experience!

    The property was beautiful and well kept. The staff’s availability to assist us with the golf carts within the resort was really nice. The Air conditioner was not restricted to use within a certain range. I avoid places that push a “green” agenda and only allow you to see the temperature according to what they feel is acceptable. The room was clean. I do wish there had been a little more drawer space. We were there for 8 days and had a lot of stuff. I like to be able to unpack all of my things when we are going to be there for several days. Overall it was a great experience. I wish we had visited Old San Juan earlier in the week. We didn’t get around to it until our last day so didn’t realize how much more we could’ve enjoyed during our visit. Lots of history there.

    Jun 09, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Loved it!

    My husband and I just stayed here as part of a work reward trip and absolutely loved it. All of the grounds were stunning, our room was amazing, the food and drinks were yummy and everyone on staff was friendly and helpful. I also had an amazing massage from Lena at the spa. We did not enjoy the boat tour that we booked through the hotel’s tour company, but that was our only negative experience. We loved that the hotel was in a bit of a more remote location, but still only 45 minutes from San Juan. It also never felt very crowded here which we also enjoyed.

    Jun 08, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    10/10 PR experience

    The Hyatt Regency Grand Reserve surpassed my expectations in every way! We were steps away from the ocean in our (upgraded) ocean front deluxe room. And the breakfast buffet is a feast!! Every single staff member is kind and helpful. The property is immaculate. I can’t say enough positive things about my experience here.

    Jun 08, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    A great resort!

    A great resort! It was beautiful and with my Hyatt status, I received many benefits that really made my stay truly enjoyable. The dedicated check in area for Hyatt members was really nice. I was upgraded to a room with the ocean front view. However, the breakfast was ok. While it is true that the buffet has many options, the flavor was pretty mediocre.

    Jun 07, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Anthony at Nori

    Our experience with Anthony at Nori ( Japanese Restaurant) was awesome. We will definitely comeback to the restaurant and this hotel also. The restaurant is run efficiently and the food is great, they pay attention to everything and the desserts are delicious

    Jun 06, 2025