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Hotel overview
Location
WaikikiProperty information
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Hotel details
Hotel advisories
General policies & fine print
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
A porterage fee will be charged per person on all groups arriving and departing the hotel at the same time in excess of 5 guest rooms.
The Destination Fee will include:
Resort Fee Includes: $5.00 F&B daily credit (not cumulative), discounts to select activities & tours via hotel activity desk, tote bag, use of beach towels, beach chairs (Two Per Room), boogie boards, beach volleyballs, all based on availability, coffee served every morning in lobby, unlimited toll-free and local calls, discounted flat one-way taxi rate to/from airport (Five guests maximum, paid directly to company), 2 reusable logo water bottles, access to Flow Water Dispenser, ukulele musician every Friday, lei making every Wednesday and Friday (sign ups required), and unlimited Toll Free and Local Calls.
For guest staying 1-6 nights, a $75 non-refundable pet fee will be administered. Guests staying 7-30 nights, a $75 non-refundable pet fee plus an additional $100 cleaning fee will be administered. Guests stay 30 + nights, please contact the hotel. The fee(s) will be inclusive of taxes. A maximum of 2 dogs per room are permitted. Only dogs weighing 50 lbs and under are permitted; two dogs may be allowed in a guestroom provided the combined weight of both dogs does not exceed 75 pounds; the pet fee encompasses this and pets exceeding are at the hotels discretion. All pets must be housebroken.
Ratings & reviews
TripAdvisor traveler rating
6463 reviews
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Apr 23, 2025Worth a stay here!
Great location, near the zoo and aquarium - slightly quieter area of Waikiki. Very friendly and helpful staff - well worth staying here. Good access to nice food vans in the adjacent laneway (Thai, mexican, American) plus Dominos pizza co-located with hotel.
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Apr 23, 2025
Great Hotel & Location
Great location, a walk away from the beach. Hotel staff were very friendly and welcoming. The hotel room was great: clean, modern, and big. Breakfast selection was very good. I would definitely stay here again. Valet was amazing worth every penny. My siblings enjoyed it and so did I, especially with this being our first time on the island.
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Apr 22, 2025Overall experience was great
Overall experience was great, family friendly hotel. Breakfast was good, kids friendly. The room was pretty clean. Very close to the Waikiki beach. Beach towels, beach chairs, and sand toys are available for rent. I would stay at this hotel again for my next visit.
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Apr 22, 2025
Would recommend
This was our first trip to Waikiki Beach and I was a bit worried about staying so far to the east. The location allowed for quick access for driving in/out of the hotel though. The beach access was perfectly fine and not a concern. The value was great....comparative to other Hawaiian hotels. Just understand that all of them are riddled with junk fees that add up super fast (resort fees, parking fees, and taxes seemingly on other taxes). Parking is valet only at $55 a day, or there is a garage across the road at the same price. The valets were all great and speedy. The hotels resort fees included lei making class, hula dancing class and beach rentals. So there was a value there, if you choose to use those services. The room was what I'd expect in the price range, and cozy enough. The diamondhead view room was great. Even though the crater peak was obscured, the zoo and elementary school provided a lot of green space which was nice to look at. The thing that held this back from 5 stars are two cons. The free breakfast was appreciated but the offerings were limited. For example, expect eggs, sausage, waffles, pineapple, oats and cereal. The breakfast staff did a great job in clearing tables and dishes, which is important because it gets busy. Seating is outdoors and was about 50/50 without umbrella and in direct morning sun. Water drainage from rain was lacking despite serious efforts from the staff. Oddly, the breakfast area is on the pool deck and requires you to cut through the full length of the gym to get to. It was very awkward. One complaint literally every guest we talked to had was...the elevators. The west tower is serviced by two elevators and the wait would be terribly long at times. We're talking 15-20 mins, and you can guarantee that someone was commenting about it during those times. All in all, it was a great stay and I'd recommend the hotel.
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Apr 21, 2025
Good time at Hyatt
Great stay in Waikiki in the spring. Good price and good breakfast 🥞. Close to the beach, clean, friendly staff, close to the restaurants and shopping area. Also close to the park and running trails. The lobby is very well suited to spend time eating, resting and have an extra meal at anytime.