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Hotel overview

Hyatt Place Old Port is situated in the heart of Old Port near many popular attractions, restaurants and local businesses. We are 7 floors with 130 guest rooms including 11 suites with beautiful views of the Old Port area, Casco Bay and the Portland skyline. The hotel is within walking distance to local shopping, spas and minutes from the Portland airport. Our breakfast includes premium ingredients, cage-free eggs, and regional chef-inspired dishes. PET POLICY: 1-6 NIGHTS A 75 NON-REFUNDABLE FEE. 7-30 NIGHTS A 75 NON-REFUNDABLE FEE PLUS AN ADDITIONAL 100 CLEANING FEE-INCLUSIVE OF TAXES. MAXIMUM OF 2 DOGS PER ROOM ARE PERMITTED. WEIGHT MUST BE 50 LBS OR LESS MAX OF 75LBS PER RM FOR 2 PETS. FEES ARE IN USD. SERVICE ANIMALS ARE EXEMPT FROM FEES.

Property information

Year Built: 2014
Last Renovation: 2014
Accessible rooms: 7
All rooms non-smoking: 130
Connecting rooms or suites: 9
Double bedrooms: 25
Floors: 7
Nonsmoking rooms: 130
Rooms with internet access: 1
Single-bedded accommodations: 68
Suites: 11
Total rooms: 130
Total rooms and suites: 130

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Hotel details

Dining

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Amenities

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Activities

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General policies & fine print

Check In: 3:00 PM
Check Out: 11:00 AM
General Policies: Children 17 and under stay for free with an adult.
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 17
Pet Policy Pets Allowed: Pet Policy - 1-6 nights, a 75 non-refundable fee; 7-30 nights, a 75 non-refundable plus a 100. cleaning fee will be administered -inclusive of taxes. Max. 2 pets per rm, weight limit is 50 lbs or less for 1 pet or max. 75 lbs for 2 pets. Fees are in USD

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.0 1411 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent stay in Portland- Would stay there again.

    Bed comfortable and environment clean and temp excellent. Breakfast was good. My luggage was delayed by airline and the hotel kept up with the information and let me know as soon as the luggage arrived. This was upsetting and the hotel staff helped to improve the situation.

    Apr 21, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Good but don’t expect a breakfast like other Hyatt places.

    I stayed at this Hyatt location and was impressed with both the accommodations and convenient location. My only disappointment was the $14 breakfast charge. Typically, breakfast is complimentary at Hyatt Place hotels, which is what I've come to expect. I booked through Priceline to save money (their rates were surprisingly better than booking directly with Hyatt), but this meant I couldn't use my Hyatt membership benefits. When I spoke with the staff, they confirmed they would have provided the free breakfast had I booked directly using my Hyatt member status. Ironically, the price difference between booking direct and through Priceline was about $14 per person - the same as the breakfast cost! For $14, I'd rather go out and enjoy a nice breakfast elsewhere. Overall a good stay, just something to consider regarding booking options for future visits.

    Apr 12, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Meh

    Hotel is cheap in the winter, which is nice. They've done away with the free breakfast which was really the only major draw to the hotel. They do have a bar which is nice but if there's more than one person in it I've never seen it. Pillows were dense. I had to wait a while for someone to check me in and when they did I got a 50% off food voucher......as long as I bought a drink. This used to be my go to - now it's a last option.

    Mar 27, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Recently renovated!

    Stayed there a lot over the last 10 years. Mostly in the winter when it wasn’t so expensive. They also give a hospital rate if you’re dealing with a member in the hospital. Very helpful friendly staff. Stayed last night and the rooms were just renovated. Very nice! It was getting tired, with stained and scarred furniture. Now the rooms look new, refreshed and great! Bartender at night was friendly too. Breakfast is no longer free, but only 14$

    Mar 24, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Me time

    I loved my stay at Hyatt Place! Beautiful, very comfortable, quiet room with a fabulous view! Staff was fantastic - friendly and helpful - and the location perfect - great restaurants and shopping, all within walking distance. I will definitely be back.

    Mar 10, 2025