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Hotel overview

Hyatt Place Portland Downtown Old Port Square is situated in the heart of Old Port near many popular attractions, restaurants and local businesses. We are 7 floors with 130 guest rooms including 11 suites with beautiful views of the Old Port area, Casco Bay and the Portland skyline. The hotel is within walking distance to local shopping, spas and minutes from the Portland airport. Our breakfast includes premium ingredients, cage-free eggs, and regional chef-inspired dishes. PET POLICY: 1-6 NIGHTS A 75 NON-REFUNDABLE FEE. 7-30 NIGHTS A 75 NON-REFUNDABLE FEE PLUS AN ADDITIONAL 100 CLEANING FEE-INCLUSIVE OF TAXES. MAXIMUM OF 2 DOGS PER ROOM ARE PERMITTED. WEIGHT MUST BE 50 LBS OR LESS MAX OF 75LBS PER RM FOR 2 PETS. FEES ARE IN USD. SERVICE ANIMALS ARE EXEMPT FROM FEES.

Property information

Year Built: 2014
Last Renovation: 2014
Accessible rooms: 7
All rooms non-smoking: 130
Connecting rooms or suites: 9
Double bedrooms: 25
Floors: 7
Nonsmoking rooms: 130
Rooms with internet access: 1
Single-bedded accommodations: 68
Suites: 11
Total rooms: 130
Total rooms and suites: 130

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

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General policies & fine print

Check In: 3:00 PM
Check Out: 11:00 AM
General Policies: Children 17 and under stay for free with an adult.
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 17
Pet Policy Pets Allowed: Pet Policy - 1-6 nights, a 75 non-refundable fee; 7-30 nights, a 75 non-refundable plus a 100. cleaning fee will be administered -inclusive of taxes. Max. 2 pets per rm, weight limit is 50 lbs or less for 1 pet or max. 75 lbs for 2 pets. Fees are in USD

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.0 1423 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Best location for dining and shopping!

    Best hotel. Perfect location. We walked to all of our dining and shopping. Greatest staff! So helpful!!! Housekeeping went above and beyond our expectations! Front desk staff exceptional!

    Jun 14, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Old Port, Portland ME

    Nice, comfortable hotel in the Old Port of Portland. Easily walkable to shops and restaurants in the area. Comfortable, well-appointed rooms. Clean, comfortable. Would have liked to have had more time to spend and visit the area.

    Jun 12, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great family visit during 5k/10k

    Great family visit in ideal location. We have been to Portland SO many times and I am not sure why we never stayed here. We came to meet up with family and run the 5k. The location made this such an easy trip. This was a great visit because of this place and the people. (Also Rebekah in housekeeping was great!). We will be back soon

    Jun 08, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent Location!

    The location is perfect- right in the Old Port and walkable to all my favorite locations! The rooms are very spacious, the hotel is clean and comfortable, and the valet service was super convenient! The location is worth the price if you’re just staying a couple of nights!

    Jun 03, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    View was nice, but we probably wouldn't stay again. Bed comfort arguably most important feature of hotel stays.

    Horribly uncomfortable bed. We had to sleep with our head in the middle of the bed to have any head and neck support. Woke up with back pain every day. Was shocked by that given name and price of hotel. Stayed in cheaper hotel in drive home that was a hundred times more comfortable. Other than that, good location. Nice view from balcony.

    May 28, 2025