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Hotel overview

Hyatt Place Portland Downtown Old Port Square is situated in the heart of Old Port near many popular attractions, restaurants and local businesses. We are 7 floors with 130 guest rooms including 11 suites with beautiful views of the Old Port area, Casco Bay and the Portland skyline. The hotel is within walking distance to local shopping, spas and minutes from the Portland airport. Our breakfast includes premium ingredients, cage-free eggs, and regional chef-inspired dishes. PET POLICY: 1-6 NIGHTS A 75 NON-REFUNDABLE FEE. 7-30 NIGHTS A 75 NON-REFUNDABLE FEE PLUS AN ADDITIONAL 100 CLEANING FEE-INCLUSIVE OF TAXES. MAXIMUM OF 2 DOGS PER ROOM ARE PERMITTED. WEIGHT MUST BE 50 LBS OR LESS MAX OF 75LBS PER RM FOR 2 PETS. FEES ARE IN USD. SERVICE ANIMALS ARE EXEMPT FROM FEES.

Property information

Year Built: 2014
Last Renovation: 2014
Accessible rooms: 7
All rooms non-smoking: 130
Connecting rooms or suites: 9
Double bedrooms: 25
Floors: 7
Nonsmoking rooms: 130
Rooms with internet access: 1
Single-bedded accommodations: 68
Suites: 11
Total rooms: 130
Total rooms and suites: 130

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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General policies & fine print

Check In: 3:00 PM
Check Out: 11:00 AM
General Policies: Children 17 and under stay for free with an adult.
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 17
Pet Policy Pets Allowed: Pet Policy - 1-6 nights, a 75 non-refundable fee; 7-30 nights, a 75 non-refundable plus a 100. cleaning fee will be administered -inclusive of taxes. Max. 2 pets per rm, weight limit is 50 lbs or less for 1 pet or max. 75 lbs for 2 pets. Fees are in USD

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.0 1413 reviews
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Not for me

    I was so frustrated with this place. I requested my car at 8:30 sharp in the morning so I could meet family and friends. 45 minutes later I had no car and there was no valet attempted to be seen. When I went in side to inquire I was met with eye rules and attitudes. This place is absolutely not for me and I won’t be back

    May 01, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Wonderful visit for newly engaged!

    My fiance and I were celebrating our new engagement and had a lovely stay at your hotel! The room was incredibly spacious, clean and comfortable. We thoroughly enjoyed the location and had a really easy time with parking in your parking lot.

    Apr 29, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Hyatt hotel

    Breakfast is not worth the 14 dollars per person it has always been free in the past few years. Good location Get your breakfast at Standard bakery and bring to room. No more needed to be said I don’t feel like writing a novel. Wwwwwwwwwwwwwwsss

    Apr 27, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great location and service.

    The hotel is very centrally located, the Old Port as well as shops, restaurants and pubs in the immediate vicinity. Great service at the hotel. Room in the 7th Floor with the best view. Parking isn’t quite as easy – either in the adjacent parking garage for $65 a day or the hotel’s valet for $40 a day. On the street in front of the hotel and in the surrounding area are parking meters or parking zones. Free on Sundays.

    Apr 21, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent stay in Portland- Would stay there again.

    Bed comfortable and environment clean and temp excellent. Breakfast was good. My luggage was delayed by airline and the hotel kept up with the information and let me know as soon as the luggage arrived. This was upsetting and the hotel staff helped to improve the situation.

    Apr 21, 2025