Hotel overview

TripAdvisor traveler rating

4.0 based on 617 reviews
Dining, amenities and activities
Know before you go
Our Newly Renovated property located near Pittsburgh International Airport and Downtown Pittsburgh. Featuring 127 spacious rooms including business center, fitness room, indoor pool. Complimentary Airport Transportation. High Speed Internet Access. World of Hyatt members can enjoy our free breakfast when they book an eligible rate. Our breakfast includes premium ingredients, cage-free eggs, and regional chef-inspired dishes. Served daily from 6:00am-9:30am (Monday-Friday) and 6:00am-10:00am (Sat-Sun). Pet Policy - 1-6 nights a 75 Non-Refundable fee. 7-30 nights a 75 Non-Refundable fee plus an additional 100 cleaning fee. Maximum of 2 dogs per room are permitted. Weight must be 50 lbs or less max of 75 lbs per room. Fees are in USD. Service Animals are exempt from fees. 16JUN16-19JUN16, U.S. Open Golf Championship there is a non refundable full prepayment policy in place.

Property information

Year Built: 1998
Last Renovation: 2016
Accessible rooms: 7
All rooms non-smoking: 127
Connecting rooms or suites: 7
Double bedrooms: 59
Floors: 6
Nonsmoking rooms: 127
Rooms with internet access: 127
Single-bedded accommodations: 68
Suites: 127
Total rooms: 127
Total rooms and suites: 127

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
General Policies: Children up to the age of 18 stay free in parents room.
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 18
Pet Policy Pets Allowed: Pet Policy - 1-6 nights, a 75 non-refundable fee; 7-30 nights, a 75 non-refundable plus a 100. cleaning fee will be administered -inclusive of taxes. Max. 2 pets per rm, weight limit is 50 lbs or less for 1 pet or max. 75 lbs for 2 pets. Fees are in USD

Ratings & reviews

TripAdvisor traveler rating

4.0 617 reviews
  • 5.0 star tripadvisor rating
    EXTREMELY ACCOMMODATING HOTEL

    This hotel has a very common sense approach for dealing with the Covid restrictions. Their indoor pool was open and all you had to do was book it for an hour at a time. The staff promptly sanitized it between users. The hotel was extremely clean and the staff was over and above accommodating with everything, including breakfast. The location is near Robinson Town Ctr. so plenty of dining and shopping options were easily available. Also the rooms were very spacious and looked and smelled very clean.

    Sep 09, 2020
  • 5.0 star tripadvisor rating
    Excellent hotel that respects social distancing

    We were driving halfway across the country during the pandemic and needed a safe place to stay. This hotel was amazing. They were willing to put us in a room on the first floor that hadn’t had anyone in it (including cleaning staff) for 24 hours before we arrived. All of the staff was polite and helpful and respecting. Highly recommend anyone driving multiple days plan their trip around spending a night at this hotel.

    Aug 28, 2020
  • 5.0 star tripadvisor rating
    First Time in Pittsburgh

    I just booked a reservation with assistance from John, the Assistant General Manager of Hyatt Place, and it was a pleasure. He was very accomodating on the phone by working with us on an early check in since we are driving in from 5 hours away very early in the AM (much easier to do road trips with sleeping babies instead of screaming babies). He let us know the pool is going to have designated hours for families to come in which is really fantastic and safe. The pool will be sanitized after each family usage and it's open from 8-8. I appreciate the hotel being safe and accommodating. We are looking forward to our stay!

    Jun 27, 2020
  • 1.0 star tripadvisor rating
    Bugs and stains

    Upon entering the room, it looks very nice. However looks can be deceiving. I had a bug crawling on my ceiling and then on my bed, what looked like semen stains on the bedspread. I called front desk about the bug and the man that answered wasn’t sure what he could do because he is scared of bugs so, he put us in another room and let us leave our belongings in the original room since it was around 11pm. I booked this room through Expedia and they did try to get my money back but Hyatt refused since I was moved to another room (which had smears on the mirror and mold in the shower). Hyatt tried to tell me that they are just stink bugs and they just come inside, like it was no big deal. No one should pay $92 for a hotel room and have to share it with bugs and semen stains. Run far far away from this hotel.

    Mar 05, 2020
  • 4.0 star tripadvisor rating
    Good category 1 hotel in the Hyatt rewards program

    Overall clean and comfortable. Expected breakfast options. Hot foods like pancake, and sausage links tasted great. Wish they didn't charge for parking. It's close to a strip mall, so there is no reason to charge for parking.

    Mar 05, 2020