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Ratings & reviews
TripAdvisor traveler rating
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One and Done
I am a globalist with Hyatt, and this location is by far and away, the worst Hyatt property I have ever stayed at. Entire location is old, worn out, and in dire need of being torn down, not sold, but torn down. Waking up to seeing a cockroach on the sofa next to my jacket was the final straw. This is a worn out, bug infested motel. It is an embarrassment to the Hyatt name.
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Great Staff and Accomodations
The evening staff on shift the day we checked in is unparalleled. They went out of their way to make our stay as comfortable as possible. They found and delivered a pack and play for my daughter to sleep in after we requested one upon check in. Top notch service!
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Unexpected treasure!
Hyatt PIT Robinson Township was outstanding! Staff was very friendly, room was clean, comfortable and spacious, breakfast was very good. They even have a cute little bar and snack area that we didn’t use (order at the front desk and sit in the breakfast area. So efficient! We’ll try it next time.) Whoever is in charge: well done!! We’ll be back!
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Super Customer Service
I came to Pittsburgh for a family emergency and the staff of the Hyatt Place Pittsburgh Airport have bent over backwards to accommodate me during my stay. The General Manager John and Customer Service Agent Nalica have been especially super.
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Wonderful!!
This was the perfect place to stay for the airport. They will provide Lyft to transport you to or from the airport. The hotel told me to pick up my luggage and then call the hotel. The Lyft arrived within 5 minutes after I retrieved my luggage and it took about 10 minutes to get to the hotel with a friendly driver that helped me with my luggage! My daughter was picking me up from a flight. She was able to check in and relax while waiting for my flight because she didn’t have to come to the airport. The room was larger than expected, clean and comfortable. The price was less than expected being so convenient to the airport. Good Stay!!