Hotel overview

Guest rooms feature contemporary decor with stylish furnishings including the Hyatt Grand beds, state-of-the-art media and work center with a high-definition 42 inch flat panel television that easily integrates with laptops, a comfortable cozy corner L-shaped sofa-sleeper, wet bar and bathroom vanity upgraded with granite counter tops. Enjoy complimentary wireless high-speed internet. 24-hour Grab & Go Cafe offers freshly prepared entrees, sandwiches, salads, and pizza. Available 7 days a week in Guest Kitchen. Complimentary breakfast. Our breakfast includes premium ingredients, cage-free eggs, and regional chef-inspired dishes. PET POLICY: 1-6 NIGHTS A 75 NON-REFUNDABLE FEE. 7-30 NIGHTS A 75 NON-REFUNDABLE FEE PLUS AN ADDITIONAL 100 CLEANING FEE. MAXIMUM OF 2 DOGS PER ROOM ARE PERMITTED. WEIGHT MUST BE 50 LBS OR LESS MAX OF 75LBS PER RM. FEES ARE IN USD. Service Animals are exempt from fees.

Property information

Year Built: 1992
Last Renovation: 2008
Accessible rooms: 5
All rooms non-smoking: 124
Connecting rooms or suites: 22
Double bedrooms: 46
Executive floor: 1
Floors: 6
Nonsmoking rooms: 124
Rooms with internet access: 124
Single-bedded accommodations: 78
Total rooms: 124
Total rooms and suites: 124

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General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
General Policies: Children up to the age of 17 stay free in parents room
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 17
Pet Policy Pets Allowed: Pet Policy - 1-6 nights, a 75 non-refundable fee; 7-30 nights, a 75 non-refundable plus a 100. cleaning fee will be administered -inclusive of taxes. Max. 2 pets per rm, weight limit is 50 lbs or less for 1 pet or max. 75 lbs for 2 pets. Fees are in USD

Ratings & reviews

TripAdvisor traveler rating

4.0 854 reviews
  • 5.0 star tripadvisor rating
    Good to be home

    Being back in Indy made me so nostalgic. It was great being home, visiting famiky and friends. I was just minutes away from my friend's wedding. It was nice to be able to come back to a friendly staff and a nice cozy room after a day of running around.

    Nov 16, 2020
  • 5.0 star tripadvisor rating
    Working out of town

    I had a construction job in Westfield in The Grand Park area. I didn’t know this area well so I was a picky where I stayed. I was at this hotel for 8 weeks, so I really got to see the ins and outs. This was by far best hotel experience ever. If there was a problem or anything I needed the staff was on it. Mary the GM was awesome we had many great conversations, very enjoyable to be around. Thanks again!

    Nov 10, 2020
  • 4.0 star tripadvisor rating
    Very nice

    Lots to like. The room and bed were terrific. Customer service at check in second to none. Breakfast was about the best they could do. The bathroom needs a little work. Otherwise it was a five star visit.

    Nov 03, 2020
  • 5.0 star tripadvisor rating
    Best hotel experience

    I was more than happy with this hotel visit for myself, my husband and our pets. All of the staff were pleasant and helpful. The room price and accommodations were better than expected. Highly recommend

    Oct 25, 2020
  • 5.0 star tripadvisor rating
    Hyatt Place Indianapolis/Keystone Review

    The hotel is excellent. Nice and clean room. Bed is very comfortable. Coffee didn't brew well though. Also wish there is a microwave. Tub may need some anti-slippery mat. Staff and managers are very friendly. Will definitely book again.

    Sep 25, 2020