TripAdvisor traveler ratingbased on 640 reviews
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TripAdvisor traveler rating640 reviews
home away from home needed some time to chill alone and relax. I had to rebook several of the days and. Switch credit cards. And I feel like I was over charged during the confusion and one of my deposits was not given back and I was over charged
Family visit to Denver
We were very happy with hotel. The Hyatt Place staff is excellent and very responsive to requests. Location is great. My only complaint was that they had only feather pillows and pillows were very squishy. I had to go buy my own synthetic down pillows at Target. I requested from hotel but they could not accommodate. We were there 4 nights.
Overcharged 1 night
Was over billed an extra night for my 5 day stay. I contacted the hotel twice to get a credit, both toimes they said they would give me one. Still no credit? Pretty poor customer service overall unfortunately.
Excellent Stay at the Hyatt!
This was a medical trip, two weeks out of surgery for a total knee replacement. The Hyatt has excellent handicap accessible rooms with two types of bathrooms. The staff is knowledgeable and friendly. Breakfast bar is the best I've experienced at a hotel. The room service, snacks, Starbucks coffee bar are all fabulous. Located in the Denver Tech Center, close to many good restaurants. Parking is a little confusing and around the back of the hotel. Parking in the front is for a restaurant. We had an excellent stay!
Dirty room and rude management
One of the dirtiest rooms I've ever stayed in. If we weren't using points, I would have left. Fingerprints on glass, mirrors, debris on floor, sticky counter tops. Smelled like a toilet overflowed right near the elevator. Overall, disgusting and old, and badly needs an overhall. I was very surprised that this exists in the tech center in this state, popcorn ceilings and all. Hyatt messed up our reservation twice, and had to talk to the manager about it, and she was nearly unwilling to help. I would never, ever recommend this property. I'm surprised it has the reviews it does. Ick.