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TripAdvisor traveler rating
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Average stay
Located opposite side of the interstate from restaurants. Parking is fine. Rooms standard with bathroom separate from area to get ready. Smell of marijuana around the halls most of the time. The staff here were not pleasant people. Likely to not return.
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nice hotel
one night stay with a child. Pee was on the bathroom floor. Candy and food on the floor.The room was large was stayed in a double room.I waould stay again. The pool was a good temperature.The hotel was quiet.
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Satisfied customer
My stay at the Hyatt was very good. I had to wait several minutes to check in as staff conversed. But overall I enjoy the Hyatt, it’s always clean, it was quiet and I was very pleased. I will book again
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Overall a good stay, but a couple of things need improving.
We were staying at this location for a doctor visit for my wife, in part to location, in part to using Hyatt points. The arrival experience was easy, fast, and the desk hostess/manager was amazingly helpful! She went our of her way to assist us in finding food options and explaining the protocols. The room as comfortable and spacious. The only negative thing was the fridge didn't seem to work well at keeping things cold. However, there was a noise problem from outside and what seemed to be the floor above. There was music and loud TV heard from above until well after 2AM. In addition, there was a lot of noise, yelling, partying, maybe even fighting outside in the parking area. Not sure why this was occurring in cold temperatures, but this went on until about 4. There was only one person in the lobby food area in the morning for a grab/go breakfast setup. Many choices available, including fresh fruit, bagels, heat-up breakfast sandwiches, yogurt, cereal, muffins, all prepackaged keeping things sanitized. They did have fresh juice in pourable common containers, which was a bit odd, rather than pre-packed individual servings. Coffee was from pumpable containers. Two guests did come in to the area with no masks on, talking with one another, and were pouring juice while talking over the carafes. This was a bit troubling, and the one person managing the area did not challenge them or advise them to put masks on. This was disappointing. Overall, a good stay, with some improvements needed.
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cleveland
pretty glum very nice desk attendant, but keys didnt work and got wrong room in one room the phone was disconnected which seems unsafe didnt stay for breakfast the beds did look clean heater was very. loud