Hotel overview

TripAdvisor traveler rating

4.0 based on 781 reviews
Dining, amenities and activities
Know before you go
The hotel is centrally located in Boises top shopping and corporate business area-just 1.5 blocks away from Boise Towne Square Mall and several restaurants. rooms include mini kitchens , refrigerator, wet bar, coffeemaker 42in color TV with remote control, Iron and Ironing board and hairdryer. Complimentary hot breakfast for all guests. Our breakfast includes premium ingredients, cage-free eggs, and regional chef-inspired dishes. Served daily from 6:00am-9:30am (Monday-Friday) and 6:00am-10:00am (Sat-Sun) . Indoor pool, fitness center, business center. Complimentary Airport Shuttle Service. PET POLICY: 1-6 NIGHTS A 75 NON-REFUNDABLE FEE. 7-30 NIGHTS A 75 NON-REFUNDABLE FEE PLUS AN ADDITIONAL 100 CLEANING FEE. MAXIMUM OF 2 DOGS PER ROOM ARE PERMITTED. WEIGHT MUST BE 50 LBS OR LESS MAX OF 75LBS PER RM. FEES ARE IN USD. Service Animals are exempt from fees.The hotel has undergone guestroom renovations including walk in showers in King rooms and new tubs and fixtures in the double room. New mattresses throughout, light fixtures, paint, carpet and office chairs.

Property information

Year Built: 1999
Last Renovation: 2015
Accessible rooms: 7
All rooms non-smoking: 127
Connecting rooms or suites: 24
Double bedrooms: 59
Floors: 4
Nonsmoking rooms: 127
Rooms with internet access: 127
Single-bedded accommodations: 68
Total rooms: 127
Total rooms and suites: 127

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
General Policies: Children up to the age of 18 stay free in parents room
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 18
Pet Policy Pets Allowed: Pet Policy - 1-6 nights, a 75 non-refundable fee; 7-30 nights, a 75 non-refundable plus a 100. cleaning fee will be administered -inclusive of taxes. Max. 2 pets per rm, weight limit is 50 lbs or less for 1 pet or max. 75 lbs for 2 pets. Fees are in USD

Ratings & reviews

TripAdvisor traveler rating

4.0 781 reviews
  • 3.0 star tripadvisor rating
    Not as great as one would think

    I’m going to start with the positives. The room was clean, location good. The negatives were the noise! Turns out the fan in our bathroom would make tremendous noise when it was turned OFF. I didn’t figure out what in the world the noise was until we were leaving. I thought it was from something outside or I’d have asked to be moved or have it fixed. Also there is a ton of trash about. It appears the frequency of their dumpster being emptied needs to increase or they need a larger or more dumpsters. Also the hdmi port in the wall leading to the tv wasn’t operational.

    Aug 22, 2020
  • 4.0 star tripadvisor rating
    Very Understanding

    They were very understanding with the pandemic. They have two breakfast options to select from instead of the buffet. Very helpful and friendly staff. I will return. Great location. Easy to get to. Pool was not available at the time of the trip for everyone's safety.

    Aug 07, 2020
  • 4.0 star tripadvisor rating
    Worked for us!

    Here for a baseball tourney. Hyatt was just fine. Big room for three of us which gave some room for us to spread out. Staff doing their best for Covid. Few interactions and cleaning only on request. No complaints.

    Jul 06, 2020
  • 2.0 star tripadvisor rating
    Unclean feeling

    The Hotel seemed to be older than other Hyatt Places we have stayed at and was dirty. Poor service and seemed to be very disorganized compared to other Hyatt experiences. Everywhere you looked the place seemed un clean and looked beaten in appearance.

    Mar 18, 2020
  • 1.0 star tripadvisor rating
    No for business travel

    As a business traveler I would never stay here again. The rooms are not clean, there is a charge for early check in and the amenities are sorely lacking. The staff was not helpful either and the location is decent but not great.

    Mar 13, 2020