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Hotel overview

Just three blocks south of Music City Center and the Country Music Hall of Fame, the Hyatt House Nashville Downtown-Convention Center is a hotel within walking distance of Bridgestone Arena, Music Row, Nissan Stadium, and the honky-tonks of Lower Broadway. Walk to Bridgestone Tower, Schermerhorn Symphony Center, Ryman Auditorium, and dozens of shops and restaurants across Downtown Nashville, or visit The Gulch just half a mile away.

Property information

Year Built: 2020
Last Renovation: 2020
Accessible rooms: 14
All rooms non-smoking: 217
Double bedrooms: 7
Floors: 7
Nonsmoking rooms: 217
Single-bedded accommodations: 210
Suites: 42
Total rooms: 217
Total rooms and suites: 217


Hotel details


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General policies & fine print

Check In: 4:00 PM
Check Out: 11:00 AM
General Policies: No extra charge for children 17 and under, as long as they are accompanied by an adult.
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 17
Pet Policy Pets Allowed: Pets allowed $75

Ratings & reviews

TripAdvisor traveler rating

4.0 439 reviews
  • 1.0 star tripadvisor rating
    No Hot Water

    My recent stay at the No hot-water Hotel was nothing short of a disaster. From the moment I checked in, it was evident that this was not going to be the relaxing retreat I had hoped for. Let's start with the most basic of amenities: hot water. Or should I say the complete lack thereof? Despite assurances from the staff that the issue would be resolved promptly, I spent the entirety of my stay taking cold showers. It's quite the shock to the system to wake up to the promise of a warm shower only to be greeted by a blast of icy water. It's safe to say that my attempts at relaxation were swiftly washed away, along with any lingering warmth.

    Feb 23, 2024
  • 1.0 star tripadvisor rating
    Ran out of RUNNING WATER

    Say away - stay far away people. This place can’t even provide you with a shower and running water. Best part staff didn’t even seem to care? Like no water is just another day at the Hyatt. Did nothing for us. Just no…

    Feb 21, 2024
  • 1.0 star tripadvisor rating
    No Heads up that water was shut off

    They had to shut off the water to our room. These things happen... but we could have been notified or given an option to move to another hotel. At 3am we had to go downstairs to use the restrooms and be told after asking what was going on

    Feb 20, 2024
  • 3.0 star tripadvisor rating
    Walking Distance

    Great for a quick visit and good breakfast. Bathrooms were not clean and furniture was odd. Service was good and Great location to City Winery and the Listening room which are the best destinations. Pool was clean. The bar did not open until 4pm.

    Feb 20, 2024
  • 4.0 star tripadvisor rating
    Very nice hotel!!!

    It's a little further from Broadway than some others, but its only about a 10min walk, breakfast was included and was better than your average continental breakfast! Can't beat this place for the price! Gym was nice, place was clean, staff was friendly!! A+

    Feb 19, 2024