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Hotel overview

Just three blocks south of Music City Center and the Country Music Hall of Fame, the Hyatt House Nashville Downtown-Convention Center is a hotel within walking distance of Bridgestone Arena, Music Row, Nissan Stadium, and the honky-tonks of Lower Broadway. Walk to Bridgestone Tower, Schermerhorn Symphony Center, Ryman Auditorium, and dozens of shops and restaurants across Downtown Nashville, or visit The Gulch just half a mile away.

Property information

Year Built: 2020
Last Renovation: 2020
Accessible rooms: 14
All rooms non-smoking: 217
Double bedrooms: 7
Floors: 7
Nonsmoking rooms: 217
Single-bedded accommodations: 210
Suites: 42
Total rooms: 217
Total rooms and suites: 217

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Hotel details

Amenities

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Activities

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General policies & fine print

Check In: 4:00 PM
Check Out: 11:00 AM
General Policies: No extra charge for children 17 and under, as long as they are accompanied by an adult.
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 17
Pet Policy Pets Allowed: Pets allowed $75

Ratings & reviews

TripAdvisor traveler rating

4.0 477 reviews
  • 5.0 star tripadvisor rating
    Great location, good breakfast, helpful staff! Win/win/win

    My best friend (who had never been to Nashville) and I stayed here last weekend. It was fabulous! I have stayed at this hotel before and the location is so convenient and the staff so kind. Sadly, I still didn’t make it to work out in the pool. Next trip?

    Jun 19, 2024
  • 2.0 star tripadvisor rating
    Mediocre at best

    The check in was great. Our room did not get cleaned between my reservation and my wife’s. We called for towels but they never came so we had to go to the front desk to retrieve them. We tried to park the car and our room key would not work. We tried the button on the garage gate but it didn’t work. We called the hotel but no one answered. I couldn’t back out because we had cars behind us and I had to exit my vehicle and go inside to a hostess who was rude and unapologetic. I was told I had to wait for a manager to come out and ope. The gate. Luckily the cars behind be had backed up enough for us to move our car and stop blocking traffic. We waited several minutes for a manager to come open the gate. We’ve stayed here before and never had an issue. I stay at Hyatt’s often and this was the first negative review I have left.

    Jun 18, 2024
  • 5.0 star tripadvisor rating
    Excellent Hotel

    Beautiful hotel, great location to Bridgestone and Broadway. Wonderful, helpful staff. Best shower ever in a hotel and comfy beds. Definitely will visit again!

    Jun 17, 2024
  • 1.0 star tripadvisor rating
    UNPROFESSIONAL AND DISGUSTING

    Room was super small. We couldn't even open the pull-out sofa because the room was too small. Dust on walls. This is not a family friendly hotel. We had our two children, age 12 and 8 in the pool. Two couples come in, drinking shots and playing loud music. Next thing we knew they were in the pool having sex right in front of us and our children. We notified the front desk but they did not take action at all. I'm disgusted by the actions of the guests but also by the fact that staff didn't do anything about it. This is unacceptable and we will not be returning. As a matter a fact, we will not be utilizing any Hyatt hotels.

    Jun 15, 2024
  • 4.0 star tripadvisor rating
    Lovely modern hotel friendly staff handy for all the local attractions

    Lovely modern and clean hotel with friendly staff very close to all local amenties and landmarks. Well worth a visit

    Jun 13, 2024