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Hotel overview

Just three blocks south of Music City Center and the Country Music Hall of Fame, the Hyatt House Nashville Downtown-Convention Center is a hotel within walking distance of Bridgestone Arena, Music Row, Nissan Stadium, and the honky-tonks of Lower Broadway. Walk to Bridgestone Tower, Schermerhorn Symphony Center, Ryman Auditorium, and dozens of shops and restaurants across Downtown Nashville, or visit The Gulch just half a mile away.

Property information

Year Built: 2020
Last Renovation: 2020
Accessible rooms: 14
All rooms non-smoking: 217
Double bedrooms: 7
Floors: 7
Nonsmoking rooms: 217
Single-bedded accommodations: 210
Suites: 42
Total rooms: 217
Total rooms and suites: 217


Hotel details


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General policies & fine print

Check In: 4:00 PM
Check Out: 11:00 AM
General Policies: No extra charge for children 17 and under, as long as they are accompanied by an adult.
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 17
Pet Policy Pets Allowed: Pets allowed $75

Ratings & reviews

TripAdvisor traveler rating

4.0 351 reviews
  • 5.0 star tripadvisor rating
    Excellent service!

    We had an excellent stay here. A couple hiccups but staff went over and above to rectify. Amazing place. We have recommend this place to friends and family that will be making the trip in September. We also can’t wait to return!

    Jun 06, 2023
  • 5.0 star tripadvisor rating
    Nashville Weekend Getaway

    Great location - many places were walkable, staff was very helpful and provided recommendations and researched things for us, free breakfast bar was very good and staff took time to look into what my wife could eat with her food allergy.

    Jun 05, 2023
  • 1.0 star tripadvisor rating
    Uncomfortable and Horrible Service

    The most uncomfortable hotel I have ever slept in. Pull out bed was impossible to sleep on due to how lumpy and hard it was. Leaves your back aching all the next day and sleeping on the couch/bed is no better. Room service sucks. Called multiple times to have the room cleaned and towels/sheets changed and it never happened. The blanket they gave me also had a huge tear in it. Overall horrible experience and could not have gotten out of there fast enough. Would give 0 stars if I could. Find another hotel to stay at instead of the Hyatt House.

    Jun 03, 2023
  • 4.0 star tripadvisor rating
    If you don't mind walking, it's just over a 1/2 mile to all the action of Broadway......

    Close enough to be affordable in downtown Nashville, but you will get a workout walking. Rooms are clean, smaller sized for a king room. Fridge and microwave in room. Workout room was nicer than most Hyatt properties. I wish breakfast was Hyatt quality pre-Covid, because all of the restrictions they put in place in alot of cases are still there. We had the same offerings all three days, and prior the days were rotated I read reviews that there is a shuttle from this hotel. I was there for 3 nights and I did not see one, or was I ever offered one. We had a large group and we ran into town on several occasions for drug store, refreshments. So make sure you find out about it when you check in, that will save some of that walking I did.

    May 31, 2023
  • 5.0 star tripadvisor rating
    Good stuff

    Just do it. This survey is making me write a 200 character minimum so I will continue to type until I hit 200. This may not be the review you we're looking for but I can say the room, staff and service were exceptional.

    May 28, 2023