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Hotel overview

In the city that never sleeps, the new renovated Hyatt Grand Central is in the center of it all. Located on Manhattan's East Side, our prime midtown location is just steps away from the city's top attractions and major corporations. Times Square, Broadway theaters, Central Park and Fifth Avenue's world-class shopping - all within walking distance from our hotel. Our spacious and newly remodeled 1,298 guestrooms feature the Hyatt Grand Bed. The hotel has an amazing culinary team creating unique dishes for the New York Central. In this non-stop city, a 24-hour access business center and fitness center are available to our guests. You won't miss anything when you stay here, just steps away from all the glamor and excitement this great city has to offer. Hotel has a 45.89 USD Destination fee which includes the following High speed premium internet Local, long distance and international calls 15USD food and beverage credit in hotel Market per room per day Access to daily New York Times & Financial Times via in-room app Grand Central self-guided audio tour for two per stay Seasonal rooftop tour viewing NYC skyline Exclusive Grand Central coupon book with discounts and free offers for Grand Central Terminal vendors Macys VIP passport which includes 15% discount on regular and sale merchandise, 20% off food and beverage and complimentary fine jewlery and MyStylist personal shopper Luggage storage upon check in (up to four (4 bags) and upon check out (maximum eight (8) hours)

Property information

Year Built: 1917
Last Renovation: 2004
Accessible rooms: 35
All rooms non-smoking: 1298
Connecting rooms or suites: 300
Double bedrooms: 866
Executive floor: 1
Floors: 34
Nonsmoking rooms: 1298
Rooms with internet access: 1298
Single-bedded accommodations: 856
Suites: 43
Total rooms: 1298
Total rooms and suites: 1298

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Hotel details

Amenities

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Activities

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Hotel advisories

Advisory A mandatory Destination Amenity Fee of $ 45.89 USD (plus tax) per room, per night will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
Advisory A mandatory Destination fee of 45.89 USD (plus tax) per room, per night will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.

General policies & fine print

Check In: 4:00 PM
Check Out: 11:00 AM
General Policies: Children 18 and under stay free with adults.
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 18
Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_3.5 14494 reviews
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Great location but a disappointing experience

    The hotel is in a great location and with the heat wave that came through the city it was nice having direct access to Grand Central so I didn't have to leave the building. Another nice feature was having $15 of daily credit to use in the market each day. What ultimately disappointed me with the stay was that there was $4 per bag fee to hold bags on the day of checkout. I've stayed plenty of nights in hotels unfortunately and I've never ran into this before across all levels of properties. This isn't a budget hotel by any means and it classifies itself as a 4-star hotel where I'd assume a basic amenity would be holding your bags after check out. Finally, the walls were extremely thin and I was even awoken one morning by the alarm clock going off in the room next to me. You could distinctly hear people having conversation in the hallways as if they were in the room with you. I was just thoroughly disappointed in this hotel and for my work trip this week I decided to stay at a different property.

    Jun 28, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Good room BUT..........

    Very nice room. Surprisingly spacious for a New York hotel room. STAY AWAY FROM THE BREAKFAST BUFFET. Shockingly overpriced for a very basic, normal breakfast buffet where you're given very little attention.

    Jun 28, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing stay in NYC

    Fantastic location, and beautiful hotel with a lot of amenities. Friendly staff, and attentive housekeeping. I prefer Hyatt Grand Central every time I visit NYC.

    Jun 28, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    $10

    $40 daily destination fee, $10 bottle of sparkling water in the hotel convenience store. $45-$50 breakfast. Clean rooms. Convenient location with an indoor entrance to Grand Central Station.

    Jun 27, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Ok

    WiFi was terrible for a 500$ hotel. Rooms were clean and organized. Pretty basic though. Nothing special. Also, some of the rooms were really close to the others. I could almost hear the other person next door.

    Jun 27, 2025