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Hotel overview

Downtown meets beach town at Hyatt Centric Playa Del Carmen boutique hotel. At the center of it all on La Quinta Avenida and Calle 12, youll find a rooftop patio playground where an infinity pool surrounded by private cabanas, a pool bar and restaurants command panoramic Caribbean views.

Property information

Year Built: 2015
Last Renovation: 2015
Accessible rooms: 5
All rooms non-smoking: 119
Connecting rooms or suites: 20
Double bedrooms: 15
Floors: 3
Nonsmoking rooms: 119
Rooms with internet access: 1
Single-bedded accommodations: 104
Suites: 34
Total rooms: 119
Total rooms and suites: 119

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Hotel details

Amenities

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Activities

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Hotel advisories

Advisory The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: 27.00 (plus $ 7.8 TAX) per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
Advisory The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: $32 (Plus Taxes) per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in
Advisory The following mandatory hotel-imposed Enviroment fees are charged and collected by the hotel either at check-in or check-out. Enviroment Fee: $1.65 per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
General Policies: Adults only property
Kids Stay Free Policy Maximum number of children per paid adult: 0
Pet Policy Pets Allowed: 40USD plus tax per night. Maximum 10 pounds such as Chihuahua, Yorkshire, Pomeranian, or Maltese. Pets are not allowed in the restaurants, bars, pools, or beaches.

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.5 2236 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Workshop Guacamole

    We absolutely loved this guacamole workshop experience! The chef and the supervisor were incredibly welcoming and enthusiastic throughout the whole activity. They shared their passion for Mexican cuisine with us and guided us step by step as we made our own guacamole. It was much more than just a cooking class — it was a fun, interactive experience that we’ll never forget. Thank you JC and Josa for such a memorable time in Playa del Carmen!

    Jul 17, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating

    I absolutely loved my guacamole workshop experience in Playa del Carmen with JC and Josa at Hyatt centric Hotel ! JC, and Josa, the cheff , guided us with so much care and enthusiasm through the process of creating our own guacamole. They made the experience not only fun and delicious, but also cultural — teaching us about the roots of this iconic Mexican dish. It was a perfect mix of cooking, learning, and connecting with the local culture. Highly recommended!

    Jul 17, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Best staff ever!!!!!

    The hotel is in a pretty good location. It’s nice, clean, and fairly quiet. We never had an issue sleeping, but they do provide earplugs for light sleepers. Plenty of space, and bathrooms were clean and plenty of water pressure and hot water for the shower. The staff are absolutely amazing literally from the time you attempt to open the door. Pablo was right there and made sure he got the door for us as well as all other concierge during our stay. The girls at the desk, the bar staff (CJ, Jorge, Javy, Francisco), everyone was incredible. They definitely made the stay extra special. You actually get something with your resort fees besides access to the pool. Whether it’s a yoga class, tequila tasting, guacamole class, or even riding the bicycles they have out front. This place was perfect.

    Jul 08, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great managers !!

    Amazing managers and staff they went above and beyond to make us happy . Clean and comfortable rooms !! Would highly recommend. House keeping did a great job !! location is amazing close to all entertainment ! Breakfast was good . Would love to visit again !!

    Jul 08, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Hyatt Centric Playa Del Carmen, in general a clean, good & safe place to stay.

    The hotel is great, got a big pool, roof top restaurant & bar. The food & selection needs improvement. Some of the "fees" were not disclosed at the beginning & didn't make any sense to us. Is closer to the main avenue, easy to walk almost everywhere. The staff are helpful, friendly & very courteous.

    Jul 07, 2025