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Hotel overview

Caribbean style resort with open air piazza situated on the Gulf of Mexico in the heart of old town Key West. Offering 118 guest rooms with tiled entry foyers, private balconies, ceiling fans, some rooms offer a partial water view. The dress code throughout the island is casual resort wear.

Property information

Last Renovation: 2002
All rooms non-smoking: 118
Floors: 4
Nonsmoking rooms: 118
Rooms with internet access: 118
Total rooms: 118
Total rooms and suites: 118

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort Fee: US $61.88 per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
Advisory A minimum self-parking fee of $35 + tax per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
Advisory A minimum self-premium parking of $40+ tax per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
Advisory Cancel Policy: Penalties may apply unless Travel Protection Plus is purchased. Refer to the Terms and Conditions for United Vacations for brand penalties. Hotel Cancel Policy: 7 DAYS PRIOR OR 1NT FEE/ 1NT DPST AT BOOKING

General policies & fine print

Check In: 4:00 PM
Check Out: 11:00 AM
General Policies: Children 17 and under stay free with adults.
Pet Policy Pets Allowed: 1-6 nights, a $150 non-refundable pet fee will apply. 7-30 nights, a $300 non-refundable pet fee will apply. Only dogs weighing 50 lbs and under are permitted; two dogs allowed if not exceeding 75 lbs total. Service Animals exempt from fees.

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.5 3952 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    50th anniversary

    Love the staff, the mattress was dreamy. Beautiful views, clean room, welcomed with champagne. Great pool. Good music. The bar was so fun overlooking the ocean. It is centrally located, close to shopping and restaurants. Close to the warf and tour boats.

    Nov 23, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Not the most "luxurious" but I'd stay here again.

    Besides the perfect location to bars/restaurants, it's on the water with small beach front and a clean pool. My daughter and son-in-law have stayed at 2 other resorts with desirable locations but preferred The Hyatt. The bed and pillows were extra comfortable and inviting. I especially enjoyed the Rain Shower that wasn't wimpy! Room prices were a tad more expensive but Key West Resorts aren't cheap!

    Nov 01, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Spacious rooms and great location

    The room is very large and extremely comfortable. The bathroom is spa like with an enormous shower. The location is excellent - on the water and close to all the main attractions of old town Key West. The friendly staff are knowledgeable about the town and made great suggestions for things to do and restaurants to visits. They even had a few coupons to a few places.

    Oct 28, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great "partial ocean view room" with a real ocean view!

    Very comfortable bed. Really great ocean view from the "partial ocean view room". Had a little table and chairs out on the deck to enjoy coffee in the morning. They had a turtle pond and a parrot to visit on the grounds. The best part... location. Ocean, town, walkable fun. Loved our stay!

    Oct 24, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great hotel convenient to the action in Key West.

    Nicest bed and pillows ever. Great location. Incredible food and beverage. Helpful friendly staff. Best views. Nothing bad. Pool. Got tub. Bar. Live music at times. Free water. Easy parking. Rental carts, scooters, and jet skis. Truly a wonderful place to stay.

    Oct 17, 2024