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Hotel overview

Caribbean style resort with open air piazza situated on the Gulf of Mexico in the heart of old town Key West. Offering 118 guest rooms with tiled entry foyers, private balconies, ceiling fans, some rooms offer a partial water view. The dress code throughout the island is casual resort wear.

Property information

Last Renovation: 2002
All rooms non-smoking: 118
Floors: 4
Nonsmoking rooms: 118
Rooms with internet access: 1
Total rooms: 118
Total rooms and suites: 118

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort Fee: US $61.88 per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
Advisory A minimum self-parking fee of $35 + tax per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
Advisory A minimum self-premium parking of $40+ tax per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
Advisory Cancel Policy: Penalties may apply unless Travel Protection Plus is purchased. Refer to the Terms and Conditions for United Vacations for brand penalties. Hotel Cancel Policy: 7 DAYS PRIOR OR 1NT FEE/ 1NT DPST AT BOOKING

General policies & fine print

Check In: 4:00 PM
Check Out: 11:00 AM
General Policies: Children 17 and under stay free with adults.
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 17
Pet Policy Pets Allowed: 1-6 nights, a $150 non-refundable pet fee will apply. 7-30 nights, a $300 non-refundable pet fee will apply. Only dogs weighing 50 lbs and under are permitted; two dogs allowed if not exceeding 75 lbs total. Service Animals exempt from fees.

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.5 4019 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    A homerun!

    Great, large room with comfortable beds, big bathroom, and modern fixtures. Beautiful view of the pool and the ocean from the room. Pool bar had good happy hour, and even a place where you could hop into the ocean and float right next to the pool and the bar! Cool turtles out back and a big exotic bird. Well located right next to Mallory Square and Duval street. Perfect stay!

    Jun 18, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Wonderful!

    Gorgeous views, attentive and friendly staff, clean and well appointed rooms. We would definitely come back here!! Had a wonderful stay.

    Jun 17, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Pleasant experience! Highly Recommend!

    Nice hotel and great location. Staff are friendly and very helpful. Welcoming beverage was a nice touch and the water station in the lobby was awesome! Grounds are well kept and our overall experience was very pleasant. Would recommend and return.

    Jun 14, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    I love Hyatt Centric!!!

    Gorgeous property the turtles were a great surprise. The water is so tasty. I want to buy into Hyatt timeshares now. I am definitely going back. The food is amazing full of flavors bursting in your mouth simultaneously. I am a new fan of Hyatt properties.

    Jun 11, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Loved the Hyatt

    The bed and pillows were so comfortable and the room was very clean and well stocked. This hotel is in an excellent location walkable to both Duval St and the Seaport. We've been to Key West 7 times and stayed at 7 different hotels and we enjoyed the Hyatt the most.

    Jun 11, 2025