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Hotel overview

Caribbean style resort with open air piazza situated on the Gulf of Mexico in the heart of old town Key West. Offering 118 guest rooms with tiled entry foyers, private balconies, ceiling fans, some rooms offer a partial water view. The dress code throughout the island is casual resort wear.

Property information

Last Renovation: 2002
All rooms non-smoking: 118
Floors: 4
Nonsmoking rooms: 118
Rooms with internet access: 1
Total rooms: 118
Total rooms and suites: 118

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort Fee: US $61.88 per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
Advisory A minimum self-parking fee of $35 + tax per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
Advisory A minimum self-premium parking of $40+ tax per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
Advisory Cancel Policy: Penalties may apply unless Travel Protection Plus is purchased. Refer to the Terms and Conditions for United Vacations for brand penalties. Hotel Cancel Policy: 7 DAYS PRIOR OR 1NT FEE/ 1NT DPST AT BOOKING

General policies & fine print

Check In: 4:00 PM
Check Out: 11:00 AM
General Policies: Children 17 and under stay free with adults.
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 17
Pet Policy Pets Allowed: 1-6 nights, a $150 non-refundable pet fee will apply. 7-30 nights, a $300 non-refundable pet fee will apply. Only dogs weighing 50 lbs and under are permitted; two dogs allowed if not exceeding 75 lbs total. Service Animals exempt from fees.

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.5 4012 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fantastic Summer vacation

    Bed super comfy , shower was awesome, room very large , staff were super friendly , sparkling water in lobby was wonderful, location couldn’t be better. Having worked in the industry for 25 years I’m not easily impressed. Great job to your entire team.

    Jun 07, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Too expensive for what you get.

    This place charges almost $400 per night with six(6) different fees and/or taxes, plus they charge you $40 a day to park in their parking lot!!! At all the bars affiliated with this hotel, the drinks were weak, for the cost. I work hard for my money. Don't like giving it away. Won't be returning.

    Jun 06, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Nice location, boutique feel hotel

    Great location. Easy to navigate the property. Check in was very easy. Got our room a little earlier so that was nice. Bag person was very helpful. We didn't feel the hotel was dated or showing wear. We were in a 2 queen partial ocean view room. View was of the neighbor hotel's pool and partial ocean view. The tub had an unusual high wall to get into and out of so found that difficult at first. Room was cleaned daily. We used the fridge w no issue. Room was as cold as it could get with being in Key West. Bed was very comfortable. Four Flamingos was very cute and we luckily had free breakfast as it was a bit costly. Pool is small. Service was excellent at the pool. We went down around 2 and had no issue getting two shaded chairs. Checkout was just as seamless and easy.

    Jun 05, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Another Great Stay at Hyatt

    Top notch as always, our go to place in Key West!! Staff goes above and beyond to make your stay a great one. TJ at pool bar and Raj at poolside service were awesome. We ate at pool bar and restaurant, both were very good. Room makeups everyday were not needed but certainly is something that not many Hotels do anymore. Thanks Hyatt Centric.

    Jun 04, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Hyatt Centric highly recommend

    Hyatt Centric is located near the Harbor Walk which is a great location. Walk to many restaurants and shops easily and felt very safe. The rooms were very clean plus the bed was so comfortable. Balcony overlooking the water was beautiful. Staff was excellent. Loved the beach, pool and sun deck. Highly recommend Hyatt Centric.

    Jun 03, 2025