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Hotel overview

At the Hyatt Centric Chicago Magnificent Mile Hotel, you're in the heart of Chicago, steps from Michigan Avenue, the Gold Coast neighborhood, and Lake Michigan. Our urban hotel is symbol of hospitality on The Magnificent Mile. To the east, guests are a short walk from the shores of Lake Michigan and Chicagos premier destination for fun, Navy Pier. To the west, one block separates you and the famous Magnificent Mile, home to exclusive high end shopping and boutiques. The Chicago Loop and Theatre District is a 7 minute walk to the south, while the historic Chicago Water Tower and John Hancock building are a short walk north! The Hyatt Chicago Magnificent Mile is the perfect starting point for all of your Chicago destinations. Guest rooms feature luxurious Hyatt Grand Beds, 46 Flat Panel LCD HDTVs in all guest rooms, sound machines, Drybar Hairdryers, compact refrigerators and complimentary in room safes for guest use. For dining, guests will be amazed by the open yet intimate atmosphere of Level Two. A wide variety of cuisine and specialty cocktails await patrons of Level Two for Breakfast and Dinner open daily as well as our Level Two Bar. The hotel also features a full service Starbucks on site and a convenience shop with snacks and beverages.

Property information

Year Built: 1999
Last Renovation: 2024
Accessible rooms: 15
All rooms non-smoking: 347
Connecting rooms or suites: 20
Double bedrooms: 117
Floors: 15
Nonsmoking rooms: 347
Rooms with internet access: 1
Single-bedded accommodations: 174
Suites: 38
Total rooms: 347
Total rooms and suites: 347

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Hotel details

Amenities

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Activities

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Hotel advisories

Advisory The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Destination fee: $23.48 per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 17
Pet Policy Pets Allowed: Pet Friendly. Cleaning fee of 50 for up tp 6 nights and 100 for 7-30 nights. Dogs only.

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.5 3761 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Nice place to rest

    came during the c2e2 convention. parking was crazy, but that's Chicago. really nice room and slept well! Very thoughtful staff. dinner menu was basic, not meant to have an actual meal but better as a snack, if you will? decent drink menu -- husband was happy for that. once the constructions ends around the building, it will be perfect I think.

    Apr 18, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Quick getaway for a concert.

    The room was neat and clean. Everything met our expectations....and the shower was nice and hot. The breakfast buffet was excellent, especially the made to order omelet. The fruit was also super fresh and flavorful. We were also very pleased with the staff at the restaurant. They were all super attentive and pleasant.

    Apr 14, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Debbie is a gem

    I felt scared as I booked my room online and I called into the hotel and talked to Debbie Gatewood. She put all things at ease and made me feel safe and secured. Room was cleaning adequate and I was happy with the setup. I had great customer service also.

    Apr 09, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Could be better

    Definitely wasn't the experience I would have expected from a Hyatt. All 3 of the peloton bikes in the gym were broken, they don't have any free coffee for customers, check-in was extremely slow with a long line and only one person working, and the construction going on made getting into the hotel very confusing. The rooms were clean and nice though.

    Apr 07, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Great service with a quirky suite that had issues

    The food and service were grea! The suite decoration was funky and fun and the furniture, including the bed, was comfy. The thermostats didn't seem to be working properly; we couldn't get the temp below 78 degrees no matter how low we set it. The TV in the living room was problematic; the channel guide didn't work and when we cast Netflix to it we kept getting kicked off. We didn't feel comfortable opening the curtains (windows only in the bedroom) because we were looking into hospital rooms across the street. Ambulances with sirens frequently drove by, but they did provide a noise machine which helped. It was fine, but we prefer the Hyatt Regency across the river.

    Apr 05, 2025