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Hotel overview

In December 2017, Hotel Xcaret México opened its doors to offer the best of Mexico included, It was born as a tribute to Mayan culture and to our country, its artisans, its gastronomy, its living wealth and its cultural heritage. We are characterized by our hospitality and the excellence in our service, which have given us several recognitions, among them a 5 Diamond certification. Each achievement is a commitment to Mexico and to you. We invite you to know México through our love for it.

Hotel Xcaret México has changed the Mexican hotel industry with the All-Fun Inclusive concept, offering unlimited Access and round transportation to our Parks: Xcaret, Xel-Há, Xplor, Xplor Fuego, Xoximilco, Xenses, and Xenotes.

XCARET XAILING

In addition, All-Fun Inclusive of Hotel Xcaret México, includes round-trip transportation to the Embarcadero Isla Mujeres por Xcaret in the Cancun Hotel Zone and the ferry ride to Isla Mujeres with Xcaret Xailing, Enjoy this beautiful Caribbean Island.

Catamarán Isla Mujeres Monday - Wednesday - Friday – Sunday. 

Cozumel Tuesday- Thursday - Saturday

Location

beach
Cancun International Airport (CUN) : 40 miles

Property information

Suites: 900

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory The Municipality of Solidaridad will be charging an Eco Tax of 30.00 Mexico Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
Advisory A minimum mandatory No Show fee of $25.00 USD(plus tax) per room, per night, will be charged to the guests who do not request a cancellation with at least 24 hours in advance in the following Restaurants and Parks. • Teatro del Río • Há (non-refunfable) This fee is subject to change without prior notice.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy -This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.5 13788 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great service and drinks

    Sebastian at the pool bar by Mercado on Mexico side is amazing. Friendly and drinks are great. Pool and bar are very clean and well kept. Alcohol choices are premium choices like grey goose and don julio 100. I recommend this resort to all friends

    Jan 17, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Hotel Xcaret Mexico, 1st visit

    We had a wonderful week at Xcaret Mexico. We had a swim up room which was great. Every one of the staff members are very attentive. Dining experiences were great, food was wonderful and always asked about food allergies. My husband is disabled and uses an electric scooter and the Hotel and Parks were very accessible. Can’t wait to visit again

    Jan 17, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Trip to Xcaret

    We love our time at Xcaret. The service is outstanding, there is always someone to help with any request. The food is fresh and well thought out with lots of variety. The Sunday brunch is incredible, the biggest and best buffet we’ve ever experienced and we eat out and travel a lot. We will be back again in 2026.

    Jan 16, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    My personal opinion

    This is good hotel for living and..dinning..very good staff and facilities are als very good our family enjoy party in the hotel and make good atmosphere with family and I think this us the best hotel in this area parking is also good..best hotel

    Jan 16, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    The best family vacation

    Extraordinary service, great food and beautiful architecture. We enjoyed visiting the parks and relaxing at the hotel. Very good quality food for an all inclusive. Very classy and the rooms are beautiful. Definitely would recommend for a family vacation

    Jan 16, 2025