TripAdvisor traveler ratingbased on 2103 reviews
Centrally located at the crossroads of Santa Monica and Beverly Hills, Hotel Angeleno offers unparalleled views of Los Angeles with fantastic service, comfortable accommodations and a range of services and amenities. The boutique Hotel Angeleno has an iconic, cylindrical exterior and unique, personalized service to match. We are not square!
From Hotel Angeleno, a quick ride will take you to staple attractions like the Getty Center, Santa Monica Promenade, Beverly Hills and UCLA. After a full day of exploration, enjoy a meal at the hotel’s penthouse-level restaurant, WEST Restaurant & Lounge, touting stunning panoramic city views and fresh Californian cuisine.
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General policies & fine print
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating2103 reviews
Unwelcoming and unclean
I stayed in Hotel Angeleno in early September. This was not a good experience. First, they lost my reservation, and it took them a long time to find it. I had to show the prove of booking and yet Brad at the front desk said that there was none, despite me showing him the confirmation. When he finally found it after 30 minutes lost, he did not bother to apologize. The room was on the 3rd floor right above the hotel entry and across from elevators, very noisy. Linen had dirty spots on it. I traveled alone but the room I got had a connected room with a light door so I could hear all the noises there. The baby over there cried and coughed all night - why would they put a family with a baby in a room connected to a stranger, I cannot explain. However, I would expect them to have remote thermometers to ensure that people who stay there have no fever, but they did not care. When I checked out, all I got was "You're all set", nothing like "Thank you for staying with us." I think the hotel menegement relies on location rather than service, and it is a proven strategy to fail. Very sad.
Very nice hotel with good personnel. The rooms are quiet and clean. The price is reasonable for the location. There is a valet service for the car that is very usefull. It's also possible to have a great view.
My stay at Hotel Angeleno was very nice! The staff were all helpful and friendly. When I first arrived and checked in and got up to our room we quickly realized it was wrong. Now I went through Priceline which I don’t recommend doing! Worst service but it was our anniversary and we had a double bed room (yuck) when I know through them I booked a king with a view This was my first time in L.A. so I wanted to take it all in....I went back down and Edith explained to me how Priceline does there booking and how things get messed up through third parties. Edith went out her way and above and beyond to make my stay comfortable she wasn’t able to get me in the room I requested originally through Priceline but she did get me in a king room with a way better view than the first room and for that I was grateful because she could have said ole well and sent me back upstairs. My only gripes about the hotel I have was 1) there was no ice machine (not that I knew of) for when we came back and wanted to have cold drinks. 2) the mini fridge didn’t really get drinks cold at all haha we had a bottle of champagne that we put in on Thursday when we arrived it was cold By Sunday night. 3) there was no microwave in the rooms most the trip we ate at restaurants and when we brought food back we quickly remembered there was no microwave to reheat the food. Aside from that hotel was clean our room had some minor blemishes but nothing some bleach wipes couldn’t clean. The valet was very professional and courteous every time we needed our car. The pool is amazing with a depth of 8ft on the deep end it was plenty space to get in and fully swim and the pool area also had a fire place which we took advantage of sitting out there on a cool night. All in all my next trip to L.A. I will be booking directly through Hotel Angeleno because I would recommend staying there (next time just bribing my own ice and bucket) and hopefully Edith is there to help again as she is the reason I’m leaving this review. I tried to tip her and she refused guiding me to leave a review the hotel is “skip the tip” as the hotel takes care of the associates which is nice but when someone goes above and beyond I still want to tip. If could saying anything about Hotel Angeleno its nothing square about them!! Thank you all staff for my lovely stay!
Just wanted to say the staff was friendly and very courteous. Checked in late night Michael Ogima the Night Auditor on 7.26.20 was amazing, he was friendly, professional and really knew how to make you feel welcome. Its rare to have a night Auditor with that kind of personality. CJ during checkout was amazing along with Edith and Matt. Such a great team you have I definitely loved the experience.
My trip in from Arizona ~ my 5th one at this hotel! In 2 months AMAZING staff!!
First of all I don’t even know where to start… The staff here are absolutely amazing. The valet staff are super helpful and very friendly as soon as you arrive. Ever since I have been coming to this hotel, one of the most amazing front desk individuals, Brendan, has been nothing but friendly and super helpful every time that I check in. In fact, every time that I have checked in, he has always been prompt and served me with a smile. I always look forward to coming to this hotel because I know that the staff basically are now my family. Brendan is such an amazing smile to see as soon as I get to the hotel. The hotel is always pristine as soon as I walk in the door. Everything is up-to-date and the decorations and interior of the hotel are so beautiful. No matter what room you stay at in the hotel, you have an amazing view! Another individual that I would like to give praise to is the supervisor, Matt. Two days ago, I gave The hotel a phone call, and I asked about checking in early. He was extremely cheerful on the phone, had never met me at all so I could tell that his attitude was genuine and that he is courteous to everyone. He mentioned that he made a note on my account to make sure that I am able to check in at noon. As soon as I arrived to the hotel, my room was ready to go even a few minutes early… As soon as I saw Matt outside by the valet, I introduced myself and he was extremely welcoming and continued to let me know that if I need anything at all to contact him for whatever concerns I may have or anything and I mat need. I knew that it was Matt when I saw him walking outside because he was extremely professional with all the staff and the customers, and that shows that he is an amazing leader. Both of these individuals have made a huge impact on me and my experience at the hotel. I will definitely be coming back within the next few weeks and anytime that I have to come to Los Angeles to make sure that I am greeted with these amazing staff members and the clean, beautiful, professional environment!!!!