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TripAdvisor traveler rating697 reviews
A very pleasant stay with a perfect beachfront balcony!
Stayed for 1 week in August with the family during the pandemic. We had booked 1 suite and 2 rooms. They got us all on the 9th floor, and I think we were the only ones on that floor most of the week. When I checked in, my room had a balcony door that was broken, and they immediately sent up Joe from maintenance to check it out. When he determined it was not a quick fix, he went down to the lobby and got me a new room key, and checked out the room first to make sure all was working. He then offered to move all my luggage for me! What terrific service! And I must say, every one of the staff that works there is the same way! From the front desk personnel to the restaurant staff to the pool cleaners, all were just as excellent!!! I also had some mix up with my room reservations since I had cancelled and rebooked, and Manager Amanda Nixon was so helpful whenever I would call. She straightened everything out with a smile! I really appreciated that! A few other notes: the rooms were clean and the exchange of towels/sheets and anything else needed was flawless! Good job housekeeping! My daughter needed some milk for the little ones, ages 4 and 2, first thing in the morning. So she went down and asked the closed place to go get some, and the restaurant staff just gave her some! How nice!!! We ordered room service dinner from Hemingway's one evening, and the food couldn't have been better! Good job chefs! And delivered hot and fresh! The pool was handy, and the beach even handier, and right on the boardwalk. We could not want for more! Thank you Holiday Inn, for making our first COVID vacation seem almost "normal". It was a true "get away"!
Stayed here during the pandemic. They were not cleaning rooms during stays to reduce contact but had a good system for exchanging towels and getting more toilerties etc. Room was clean enough when we checked in. I do wish we could have gotten a vaccum at least once. The breakfast is not included and was good but not great. The location is great and they have their own foot wash by the door to the beach. The balcony could use a little love
Great hotel - great location
I can't say enough good things about the staff at this hotel. From the valet to front desk to housekeeping and the waitress in the restaurant, everyone was phenomenal. The hotel is clean, the food in the restaurant was really good, the location is perfect. This was the first time I've stayed here and I will definitely stay here again. I went for the Christmas lights on the boardwalk and the view from my room was outstanding!!
Great beachfront location!
This large hotel is located in an excellent, beachfront spot. It has a wide range of facilities, including dining, recreation, pools, and exercise. There are nearby restaurants, and it’s just a short car ride from the nearby entertainment areas.
My family and I stayed at this hotel while at a athletic tournament in the area. From the moment we stepped in the door the staff was very friendly and accommodating. The hotel was clean and comfortable. We had the breakfast buffet included in the cost of the room. The buffet was very good and the restaurant is beach front so we had a beautiful view. I would certainly stay at this hotel again.