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742 reviews
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Jun 16, 2025Summer Vacay
I had reservations for June 8 thru June 13. When we arrived on June 8 at approximately 4:35 pm , we were told our room wasn't ready. This was our third time visiting Holiday Inn Oceanside and the second time we had to wait for our room to be ready. I was given a call from the front desk at 5:35 telling us we could check in. Shantea at the front desk was so kind and gifted us Breakfast Vouchers, which we truly appreciated. After entering our room, we discovered that it wasn't fully cleaned and housekeeping entered without knocking. I again approached the front desk and Shantea arranged for a full cleaning. However, after housekeeping cleaned on June 9 they removed two of the extra large towels only leaving us one. We were told that someone would bring us fresh ones when they became available. That didn't happen until June 10. I did however receive a voicemail from Sydney that afternoon acknowledging the mishap and offering an apology and gift for our troubles. I would also like to mention Rocky at the front desk who was also helping us. Even with these issues we had a wonderful time. The Hemingways Restaurant is great and Eva our server did a wonderful job. This hotel is in the middle of Virginia Beach and close to restaurants and shops. We will be returning in the fall.
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Jun 08, 2025
Wow! Underestimated holiday inn
I can’t not say enough good things about this hotel and my standards are pretty high. We went for a chaotic sand soccer weekend which is hard for any hotel to handle. They kept it immaculately clean and staff was always very friendly & helpful. Great rooms and restaurant is adorable. Pool was a on the smaller side but very nice & clean! Check in was the easiest and fastest I’ve ever had on probably the busiest weekend of the year. Plenty of pillows and towels, good quality! Great views & the town kept the beach very clean every day! I usually don’t book this far down the board walk because of street crime but we had no issues being out til 12. I always stress about sand soccer weekend as it’s super busy, packed and stressful but this was the best year yet!!!
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Jun 06, 2025
Exceeds expectations
The hotel exceeded our expectations. It was clean and the staff were super attentive and friendly. While there was not a free daily breakfast option, each room had a mini fridge, microwave and Keurig coffee maker. With all this, you don’t need a mediocre “free” breakfast.
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Jun 05, 2025ADA room advertised and it was not accessible
I recently stayed in Room 200 at the Holiday Inn Oceanside for three nights, May 15 - May 18. I use a wheelchair full-time so we specifically booked this hotel because it had a wheel-in shower, was on the beach, and was in a chain hotel, which I usually prefer for accessibility. My friends and I had three rooms there. My accessible room was not accessible and should not be advertised as such. I was not able to use the shower for the four days I stayed there, and the first night, I wasn’t able to sleep in the bed because it was too high. For my entire stay, I was never able to access the balcony because there is a step up and a down. Following are some pictures. These pictures are of the bathroom showing where there was no counter space for any bathroom products; the shower with no accessible shelving or products (too high!), and the lack of space with the shower chair, once it was even there. Because there was a slope to the floor my wheelchair rolled away from me, and I couldn’t reach the shower curtain from the shower bench. It was a major safety concern, so I did not get wet. These are the pictures of the room showing where there was no luggage rack or place to put a suitcase within reach and where we took the feet off the bed to lower it so it was accessible. I didn’t get a picture of the kick plate going out to the balcony, but I wasn’t able to access it at all. I can’t access the beach so balconies are pretty important! There are more things about the inaccessibility of the room, but as someone who travels frequently and advocates for issues important to the disabled, the Holiday Inn Oceanside needs to do better.
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May 15, 2025
Wonderful vacation
Amazing check in with Cindy, who checked to make sure we were given a room that was comfortable for us. I need a shower with a handrail and she made sure that is what we had. Cindy gave us good restaurant recommendations too! Very clean and comfortable room with an ocean view. The bed was amazing and the free laundry room was appreciated. Would definitely stay here again!